Nursing Assistant Senior Living
Resume:
Jade
Misciagna Jade Misciagna
Concord, CA 94518
************@*****.***
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Skills ● Proficient in English and Several Filipino dialect
● Knowledgeable about HIPAA
● Great communication skills when interacting with patients, families and staff
● Positive attitude at work
● Genuine empathy with patients and also to my coworker
● Good with time management
● Knowledge of EPIC system
● Attention to great details
● Flexible and can adapt to changing environment
● Manage stress well and maintain professional level
● Have a receptive attitude and open to constructive criticism
● Patience
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Experience Oakmont Senior Living / Caregiver / Medtech March 2023 - Present, Concord CA
● Assist clients with:
Bathing
Dressing
Preparing, serving and consumption of food and drink
● Administer oral and topical medication as prescribed by a doctor
● Maintain records of all treatment being administered
● Provide company for loved ones and services that improve their living environment and make them feel more at home ㅡ
Stonebrook Healthcare Center / Volunteer
January 2023 - March 2023, Concord, CA
● Assisted Certified Nursing Assistant (CNA) with tasks such as:
Disposition of soiled linens
Taking trays to and from patients' rooms during
mealtime
● Stocked supply room
● Escorted patients to recreation room
● Cleaned and maintained lobby
● Did light housekeeping at patients rooms
● Folded patients laundry
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Stanford Children’s Health / Clinical Assistant
April 2017 – 2020, Sunnyvale CA
● Greets and directs patients and visitors in the medical office reception area.
● Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system.
● Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers.
● Assures appropriate verifications and authorizations are complete before the patient sees the provider.
● Reports patient’s concerns and symptoms, reactions, changes
(appropriate to age) to licensed clinic personnel.
● Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards
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ACES / Behavioral Technician
June 13-December 15, 2021, Concord CA
● Responsible for assisting behavior analysts to implement behavior reduction and skill acquisition treatment plans.
● Assist patients with day to day activities, monitor their behavior, record and collect data on patients' progress
● Providing direct care to clients in a one-on-one or group therapy setting
● Collaborating, communicating and assisting with the training of clients, parents and staff
● Provide crisis intervention as needed
● Implement skill acquisition and behavior reduction treatments as directed by the supervisor
● Provide a safe and supportive environment for patients and their family
● Carry out clinical assessments and other administrative duties
● Attends meetings with patients and provide support as needed ㅡ
Ritz Carlton / Club Lounge Concierge
October 2017 – May 2019, Half Moon Bay, CA
● Anticipate and respond to guest requests for special arrangements and services (e.g. transportation, reservations, etc…).
● Gather and share information about the property and events happening nearby in Half Moon Bay.
● Answer, record, and process all guest calls, messages, requests, questions and concerns.
● Review and document pertinent information into logbooks.
● Welcome and acknowledge all guests according to company standards.
● Answer telephones using appropriate etiquette.
● Develop and maintain positive working relationships with colleagues and support teams to reach our common goals. ㅡ
Mills-Peninsula Hospital / Volunteer
October 2014 – January 2015, Burlingame, CA
● Greet, direct and provide information to patients, families and visitors.
● Support nursing and administrative staff as needed, such as clerical and administrative support.
● Supply treatment rooms.
● Keep waiting families informed.
● Transport patients from their own suite to their car.
● Assist patients during discharge.
● Visit patients, inquire about their needs and concerns.
● Help with office and administrative work.
● Transport and delivery services.
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Atria Assisted Living / Receptionist
September 2011 – July 2013, Burlingame, CA
● Receptionists are the first point of contact either face to face, or by telephone. Because of this they have to make a good first impression, both for themselves and for the business. Receptionists will answer the telephone, deal with enquiries, take messages, and greet and assist clients and visitors.
● Keeps residents family appointments on schedule by notifying the provider of residents or the family’s arrival.
● Comforts residents by anticipating residents anxieties; answering residents’ questions and concerns.
● Maintaining the reception area neat and clean to provide a positive and lasting impression.
● Maintains and updates patients personal information.
● Helps residents in distress by calling medical staff to respond to emergencies.
● Maintains operations by following policies and procedures; reporting needed changes.
● Contributes to team effort by accomplishing related results as needed
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Education Pass Institute / Certified Nursing Assistant January 2023 - March 2023, 5111 Lone Tree Way
Antioch, CA 94531
Skyline College / Associate's Degree in Biology
June 2015 – December 2017, San Bruno, California
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Awards Dean’s List Skyline College
2016 – 2017, San Mateo, California
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BASIC LIFE SUPPORT BASIC LIFE SUPPORT
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Provider
has successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program.
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