Data Entry Customer Service

Location:

Welkom, Free State, South Africa

Posted:

April 09, 2025

Contact this candidate

Resume:

PERSONAL DETAILS

Address: ** ****** ******

Khayelitsha

Colesberg

Postal Code:9795

ID Number: 991**********

Date of Birth: 28 November 1999

Nationality: South African

Preferred Languages: IsiXhosa & English/ Afrikaans/Sesotho

Gender: Female

Marital Status: Single

Notice Period: one week

CONTACT DETAILS

Phone:073*******

Alternative: 061*******/073*******

E-Mail: **********@*****.***

SKILLS

Knowledge in Human Resources.

Communication skills.

Administration

Presentation Skills.

Conflict Management Skills.

Planning and Organizing.

Numerical Skills.

Attention to Detail.

Report Writing Skills.

Problem Solving.

Excellent Team Player.

Ability to Work Independently.

Good in Planning.

Analytical Skills.

Telephone Communique.

Computer Skills (MS word, MS Excel, MS Power point, MS outlook, MS Presentation)

CV OF YOLANDA MEKILE

Objective:Seeking to acquire a challenging position in a multi-disciplined organization to apply my academic and personal skills, and also to enhance my knowledge capabilities for the benefit of the organization and myself.

Profile: I am a self-disciplined, safety conscious, hardworking person who can be relied upon. My motto is to be the best at what I am doing.

Personal qualities:work well as part of a team, work well under pressure, Able to meet deadlines, and welcome new challenges (can do attitude)

WORK EXPERIENCE

WAITRESS AT BORDEAUX RESTAURANT: DECEMBER2020-DECEMBER2022

Greeting customers: Welcoming guests and leading them to their tables

Taking orders: Writing down orders and passing them to the kitchen

Serving food and drinks: Delivering food and drinks to tables, and ensuring food is hot and cold

Providing service: Ensuring customers feel welcome and important, and providing exceptional service

Managing tables: Pre-bussing, cleaning, and resetting tables

Handling payments: Processing payments for food and drinks, and returning any balances

Knowing the menu: Being knowledgeable about the menu and making recommendations

Following health and safety standards: Following health codes for handling food, and helping to keep the restaurant clean and safe

Shift duties: Delivering cups to the service station, rolling silverware, and other shift duties

Communicating: Communicating effectively with customers and coworkers

Meeting with managers: Attending meetings to learn about menu changes and specials

ADMIN CLERK AT TSUELA PRODUCTIONS: MAY 2019-MAY 2020

Communication: Answering phone calls, emails, and faxes, and communicating with clients in person

Scheduling: Making appointments, scheduling meetings, and creating referrals

Record keeping: Maintaining filing systems, keeping track of incoming and outgoing mail, and updating registers and statistics

Document preparation: Preparing, proofreading, and distributing documents like reports, memos, and letters

Office supplies: Ordering and replenishing office supplies, and checking inventory

Bookkeeping: Performing basic bookkeeping tasks, compiling budget data, and maintaining financial records

Research: Conducting research for meetings, and using the information to create reports and charts

Travel: Managing travel and accommodation bookings for staff, and occasionally traveling to run errands

Reception: Greeting and directing clients and visitors, and monitoring voice messages

WATER AND SANITATION LEARNERSHIP AT UMSOBOMVU MUNICIPALITY: April 2018-April-2019

Promoting environmental health and sanitation: Explaining and promoting environmental health and sanitation, and working with local communities

Collecting and recording data: Collecting and recording data, and facilitating community processes

Ensuring community needs are met: Ensuring community needs are met and the environment is ecologically sustained

Completing assignments: Completing assignments, such as written tests, projects, practical tasks, and demonstrations

Being formally assessed: Being formally assessed in the classroom and in the workplace

TOURISM MONITOR AT DOORNKLOOF NATURE RESERVE: (TEAM LEADER) APRIL 2024-NOVEMBER 2024

Patrolling: Monitors patrol areas and attractions to ensure the safety of tourists

Providing information: Monitors provide tourists with information about the attractions and country

Reporting crime: Monitors report any criminal incidents to the South African Police Service (SAPS) and other relevant enforcement agencies

Educating tourists: Monitors educate tourists about dangers

Promoting tourism: Monitors promote tourism awareness and attractions

Supporting environmental efforts: Monitors may support environmental efforts such as controlling invasive species, monitoring and repairing security and environmental risks, and litter management

Developing databases: Monitors may assist in developing databases of upcoming businesses in their areas

Identifying value chain links: Monitors may identify links in the value chain that may need improvement

Gate duty: writing permits for tourists and making permits

COMMUNICATIONS AND CORPORATE SERVICES INTERN AT UMSOBOMVU LOCAL MUNICIPALITY: NOVEMBER 2024-STILL WORKING

RESPONSIBLE FOR ASSISTING THE STAFF WITH GENERAL OFFICE DUTIES INCLUDING, BUT NOT LIMITED TO, RESEARCH, DATA ENTRY, ADMINISTRATION CONTROL,HUMAN RESOURCES AND GENERAL COORDINATON.

CREATING AND DISTRIBUTING COMMUNICATION MEDIA: THIS CAN INCLUDE POSTERS, PRESENTATIONS, FLYERS, AND OTHER MATERIALS.

MANAGING DIGITAL COMMUNICATION: THIS CAN INCLUDE SOCIAL MEDIA AND EMAIL.

MANAGING PUBLIC RELATIONS: THIS CAN INCLUDE EVENTS, INVITATIONS, AND INFORMATION.

WRITING AND EDITING: THIS CAN INCLUDE WRITING PRESS MATERIALS, TEXT, AND MULTIMEDIA CONTENT.

RESEARCHING AND VETTING: THIS CAN INCLUDE RESEARCHING AND WRITING FOR NEWSLETTERS AND COMMUNICATIONS CAMPAIGNS.

ORGANIZING AND MANAGING EVENTS: THIS CAN INCLUDE ORGANIZING MEETINGS, FOCUS GROUPS, AND BRAINSTORMING SESSIONS.

SUPPORTING THE SOCIAL MEDIA TEAM: THIS CAN INCLUDE EDITING AND FORMATTING PHOTOS AND VIDEOS FOR SOCIAL MEDIA.

BUILDING RELATIONSHIPS: THIS CAN INCLUDE BUILDING RELATIONSHIPS WITH COMMUNITY, AGENCY, AND MEDIA PARTNERS.

EMPLOYEE DATA MAINTENANCE:

INCLUDES UPDATING INTERNAL EMPLOYEE DATABASE, DATA ENTRY, FILING HR DOCUMENTS,SCREENING RESUMES,INITIATING BACKGROUNDS CHECKS,MAINTAINING EMPLOYEE RECORDS.

EMPLOYEE ENGAGEMENTS

PROVIDE VALUABLE SUPPORT IN CARRYING OUT THE DAY-TO-DAY HR ACTIVITIES OF AN ORGANIZATION. THEY MAINTAIN THE ACCURACY OF EMPLOYEE FILES, ORGANIZE AND SCREEN CVS AND RESUMES, MANAGE JOB ADS, AND ASSIST IN THE IMPLEMENTATION OF COMPANY POLICIES.

EDUCATIONAL BACKGROUND

CENTRAL UNIVERSITY OF TECHNOLOGY

Qualification Date: incomplete (1 year outstanding)

Qualification Name: NQF Level 6 National diploma in public management

UNIVERSITY OF SOUTH AFRICA

-QUALIFICATION DATE: ENROLLING

-QUALIFICATION NAME: NQF LEVEL 6NATIONAL DIPLOMA IN PUBLIC ADMINISTRATION AND MANAGEMENT

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