Owner/Operator of Tricia's Treats

Latricia Green

Address **** ******* ****** ********** ***** 75165

Phone 214-***-****

E-mail ***************@*****.***

A surgical assistant who transitioned into a business owner. I am re-entering Corporate America hoping to apply all the skill sets I have developed. Experience

2017-04 - 2018-08 Enrichment Program Specialist

Be A Champion

• Received and verified count of pre-packaged meals each day

• Ensured all meals are distributed to all students in various after school activities, while adhering to CACFP regulations and local health and safety standards.

• Ensured the completion and accuracy of student attendance using specified CACFP form.

• Ensured children eat all meals on-site.

• Disposed of any unserved meals and trash.

• Submitted daily attendance report and hours worked to Program Coordinator 2013-10 - 2015-12 Franchise Owner and Operator

Tricia's Treats

• Developed and implemented marketing campaigns and tracked performance metrics.

• Resolved customer complaints and concerns with strong verbal and negotiation skills.

• Reviewed franchise performance data, reviewing and adjusting operating procedures as necessary.

• Hired, trained and evaluated the performance of employees.

• Supervised daily franchise operations, ensuring compliance with operating procedures and safety and cleanliness standards.

• Prepared proposals, vendor and purchasing agreements, and tracked compliance and inventory.

• Maintained composure and patience in the midst of difficult customer scenarios.

• Displayed courtesy and strong interpersonal skills with all customer interactions.

• Built and maintained successful relationships with service providers, dealers and consumers.

2001-08 - 2013-10 Certified Surgical Technologist (Contract) Reed Migraine Center

• Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.

• Sound, ethical and independent decision-making ability consistent with medical protocols.

• Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.

• Managed a team of medical support personnel.

• Cleaned/ sterilized instruments and disposed of contaminated supplies. Education

1990 Baylor University Medical Center, Diploma Program 1978 Forest Brook High School, High School Diploma Skills

Excellent written and verbal communication skills, Professional demeanor, Problem solving, Attention to detail, Pro-active thinker, Positive attitude, Business Acumen, Act with Integrity, Drive for Results, Demonstrate Adaptability

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