Project Manager Mobile Application

Scott Cahill

Technology Project Manager with ** years of experience leading medium to large-scale projects in the digital experience and engagement space, in healthcare and other industries. Skilled in overseeing all aspects of technology project management, ensuring on-time and within-budget delivery while maintaining a strong focus on risk management, quality standards, and business objectives. Have a proven, experienced track record of building positive and proactive relationships and managing conflict with key stakeholders and teams to deliver results.

Professional Experience

Favorite Staffing (acquisition) – Overland Park, KS January 2023 - December 2024

Vice President of Technology, Program Manager

●Led the migration of the entire technology stack from previous company to Favorite as part of the acquisition from Moonshot Innovation. Brought over the entire team and technology, resulting in no unplanned downtime nor loss of a team member.

●Created a new roadmap process to identify the company needs, prioritize the work, identify costs and ROI and propose a plan. Provided regular updates on progress.

oThis effort led to an uplift of our end user mobile application resulting in 25% higher usage immediately. Client portal was on track to go from 10% to 100%.

●Collaborated with C-Suite and clients to leverage data and KPIs to identify and solve strategic problems with technology. Then evaluate the effectiveness based on KPIs.

●Defined & delivered a technology roadmap with all features completed as expected. Included project planning, risk analysis, financial evaluation and resource management.

●Established new processes that coordinated our globally dispersed teams and vendors, increasing release cadence by 50%.

●Built a team to develop AI projects that became core to the business; implemented 6 AI use cases in the last year. Built out an AI strategic roadmap for the next 2 years.

●Worked closely with legal teams in the US and UK to ensure good data stewardship, compliance to PHI, HIPAA, GDPR and AI legal concerns, among others. Helped avoid some legal risks with our AI projects that the technical team failed to foresee.

●Managed offshore teams (India, England, and South Africa) and worked with the parent company to meet deliverables across multiple brands and ensure transparency.

oVia QBRs and collaboration led to a 50% productivity increase from a key vendor but also negotiating a 5% cost reduction.

●Coordinated improvements and processes across multiple branches, based on root cause analysis and continued process improvement techniques. Resulted in new processes and projects that increased team efficiency by altering their UX.

●Managed the analytics team, creating numerous reports that supported business decision-making and outcome evaluation for internal and client usage.

●Technical point of contact for the HR, finance, sales, legal, security, and data compliance teams. Participated in governance and analysis of business and technology risks.

●Led team of 4 directors and 25 employees with less than 5% attrition.

●Built out financial budgets with our accounting team and held accountable for cost management. One key effort I identified and led reduced infrastructure costs by 35% while adding more infrastructure and redundancy.

Moonshot Innovations (MSP) – Overland Park, KS August 2019 – January 2023

Vice President of Operations (Shared Services), Program Management

●Supported the launch of multiple smaller companies, assisting with technology choices, delivery, and ongoing support across locations and states.

●Managed our managers of up to 5 dev teams, for various internal and external projects, as well as PowerBI and 24/7 support teams for our internal and external clients.

●Supported projects and IT operations for 2 companies in excess of $1 billion in revenue.

●Oversaw vendor selection, sourcing and relationships based on selected KPIs. Improved throughput of our primary software vendor by 33%.

●Introduced an SDLC and formal project planning, along the lines of a PMO, and contributed to ISO certification.

●Established a training program, implementing agile methods and DevOps integration.

●Integrator for the company’s adoption of EOS, including adoption, tooling, processes, KPIs, and accountability for results This was for the senior team and each department.

●Communicated updates and presentations for the parent company and our clients.

●Accountable for incident response and root cause as well as operations and exceeding SLA expectations of our clients.

●Partnered with sister companies leadership teams to identify process improvements, technology enhancements and overall strategy with our parent company.

●Consulted with clients and sales teams, consulting, to help identify opportunities, projects and lessons learned for overall improvements.

AMC Theatres – Overland Park, KS May 2019 – July 2019

Senior Project Manager (Consultant)

●Stepped in and ensured delivery of a key project on time, within scope and budget.

●Identified a risk with integrating they key project, escalated and proposed a solution that ensured hitting the project deadline with minimal additional resources.

●Offered a solution to the corporate process that alleviated future risks and was adopted.

Engage Mobile – Kansas City, MO October 2016 – May 2019

Solution Delivery Manager

●Contributed to contractual/RFP scope and ensured delivery against expectations for contracts ranging from small monthly spend to multi-million-dollar projects.

●Assisted clients in defining business goals and developing features to meet those goals.

●Delivered critical projects for companies with annual revenues in excess of $3 billion.

●Managed all client communications, including presentations to vice presidents, company owners, and key stakeholders. Included project progress, demos and recommendations that reduced TAT, improved efficiency, and reduced costs. Served a PMO function.

●Guided development teams in agile environments while ensuring proper communication and alignment across differing contractual needs.

●Accountable for budget, spend, and forecasts; explained variances and potential risks to schedule, budget, and scope internally and to clients.

●Led process reviews and tool refinements to improve efficiency and reduce planned downtimes. In one example went from a multi-hour process to a minute.

Sun Life – Kansas City, MO November 2015 – October 2016

Senior Project Manager (Consultant)

●Built new metrics to monitor and improved the team’s forecasted velocity.

●Coordinated project schedules across teams and departments to optimize our resources, ensuring delivery without sacrificing quality. Coordinated with PMO.

●Implemented testing procedures that identified critical integration issues prior to release.

Cerner Corporation (Healthcare) – Kansas City, MO

Senior Technical Project Manager, Wellness Solution (August 2013 – November 2015)

●Liaison between acquisition’s physical locations and processes and Cerner’s.

●Improved quality by 65% by introducing new testing and automating processes.

●Reduced release time from 6 hours to 1 hour and decreased reported issues by 96%.

Cerner Corporation – Kansas City, MO

Technical Project Manager, IP Process Management (April 2011 – August 2013)

●Led an internal software development process team, enhancing process adoption, quality, and compliance with ISO and FDA standards.

●Improved team processes and through tool evaluation, led to $150,000 cost savings.

●Created automated reports for leadership, expanding data use across organizations.

●Brought multiple suggestions to PMO to improve resourcing and process. (UX, I18n)

Cerner Corporation – Kansas City, MO

Senior Solution Manager, IP Software Factory (May 2004 – May 2011)

●Identified and implemented tool and process improvements, influencing the direction of development teams and reducing friction and expediting outcomes.

●Piloted new solutions (JIRA) and processes (Agile/Scrum) driving company adoption.

●Recognized for creative problem-solving and innovation by senior leaders.

Cerner Corporation – Kansas City, MO

Software Developer / Software Team Lead (June 2001 – March 2004)

●Software development and managed a team for 24/7 support.

Certifications

●Project Management Institute - Project Management Professional (renew in progress)

●Certified Scrum Master (CSM)

Education

●DeVry University - Bachelor of Science, Computer Information Systems, 4.0 GPA

●Briar Cliff University and University of Iowa - Bachelor of Arts, Accounting

Applicable Experience for Role

●PMO, PowerBI

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