R D Information Systems

Carlos Alberto Bartolucci ***********************@*******.*** USA 2/8/88

Green card, EU & Mercosur passports +1-945******* +34-685****** +54-922******** Sheet 1/5

MBA, UADE, 2017 – 2018

Master in Strategic Information Management, UADE, 2016 – 2018 Postgraduate in Formulation of R&D&I Projects, UTN, 2018 – 2018 Postgraduate in Introduction to R&D&I, UTN, 2018 – 2018 Postgraduate in Developing R&D&I Projects, UTN, 2017 – 2017 Information Systems Engineer, UTN, 2007 – 2015

University Analyst in Information Systems, UTN, 2007 – 2014 Languages: - English & Portuguese: Upper intermediate level

- Spanish: Native level

Open to relocation and travel (Green Card, EU & Mercosur Passports holder). Business Data Analyst Ernst & Young, Spain, Professional services company, 01/2023 – 02/2025

• Automated business and system processes via data engineering, by designing and implementing data pipelines with stored procedures (T-SQL) and RPA tools (Power Automate), ensuring efficient data management.

• Developed and deployed end-to-end systems using Python, HTML, CSS, JS, XML, SQL, T-SQL, including needs elicitation, analysis, design, development, testing, deployment and maintenance.

• Analyzed, supported and resolved requirements and issues across multiple systems and all project phases.

• Administered web servers and databases (SQL Server, IIS), including security, storage, tasks scheduling.

• Developed SQL queries and analyzed data in Excel to deliver actionable data reports, enhance data quality.

• Managed ETL processes (Power Automate, SAP GUI, SmartExporter, HDEUT) and supported SSIS/Alteryx.

• Provided support for data extractions with clients, offering alternative data extraction methods.

• Developed, implemented and supported data models and visualizations end-to-end (PowerBI).

• Provided technical and user documentation, and technical and functional training.

• Managed project team tasks via ServiceNow.

Key Achievements:

• Optimized data management by developing complex SQL scripts, reducing processing times from 3 days to 1 minute and eliminating manual errors.

• Reduced database errors by 90% through developing SQL scripts for data control quality.

• Automated personalized mass email delivery, reducing manual work by 99% and eliminating human errors.

• Automated audit and business processes by developing VBA macros. Business Analyst Hansen Technologies, Argentina, IT company, 10/2020 – 12/2022

• Supported a web-based customer care and billing system (C#), addressing client requirements, issues and concerns end-to-end, including needs elicitation, analysis (including risk analysis) and parameterizations.

• Analyzed, supported and resolved client requirements and issues across all project phases.

• Developed complex SQL queries for a large Oracle SQL database, resolve errors and automate performance monitoring, preventing service degradation through alerts.

• Performed process analysis and data analysis in Excel, providing actionable insights to enhance the product.

• Designed and executed tests (functional, unit, integration, UAT, stress, performance, regression, smoke).

• Tested API integrations by analyzing XML with SoapUI.

• Led testing, deployments, integrations, migrations, upgrades and metrics monitoring.

• Coordinated with onshore/offshore and client teams as SPOC.

• Supported web services management (IIS, Apache) and utilized FTP apps and CLI for administrative tasks.

• Provided technical and user documentation, and technical and functional training.

• Managed project team tasks using Jira, Trello, user stories and Scrum methodology

• Reported to managers and client.

Key Achievements:

• Enhanced service reliability and quality for millions of users by over 25%, reducing claims significantly.

• Led successful integrations with other systems.

Carlos Alberto Bartolucci ***********************@*******.*** USA 2/8/88 Green card, EU & Mercosur passports +1-945******* +34-685****** +54-922******** Sheet 2/5

Business Intelligence Consultant AySA, Argentina, Public Water & Sanitation Services, 01/2019 – 03/2022

• Provided consultancy and support for SAP Business Objects, UDT and IDT, including needs elicitation, analysis, design, development, UAT and deployment of data models and visualizations (reports/dashboards).

• Analyzed, supported and resolved requirements and issues, integrating risk analysis and prioritization.

• Configured SAP BI tools.

• Developed SQL queries for Oracle and SQL Server databases for data reporting and validating BI reports.

• Provided technical and user documentation, and technical and functional training.

• Managed project team tasks, including ETL processes, using a ticket tracking system and reporting project status to managers.

Key Achievements:

• Automated daily critical reports, delivering them via email, eliminating the need to access BI tools on-site, saving over 5 hours per month per user and reducing user claims.

• Improved BI tools adoption by 30% through video tutorials.

• Developed reports that improved service continuity and quality for thousands of end users. Technical Functional Analyst AySA, Argentina, Public Water & Sanitation Services, 07/2016 – 12/2018

• Supported web system end-to-end, addressing requirements, issues and concerns across needs elicitation, analysis, design, development, UAT (test design and execution), deployment and maintenance using .NET, C#, JS, JQuery, HTML, CSS, XML, Json, Bootstrap, Angular, TS, React, NodeJS, Ajax and SQL.

• Analyzed, supported and resolved requirements and issues across multiple systems and all project phases.

• Developed SQL queries for MySQL databases, resolve tickets and generate data reports.

• Led system upgrades.

• Designed UML documentation.

• Managed project tasks, collaborated with vendors and internal teams, reported status to manager. Key Achievements:

• Automated document workflows, improving communication efficiency across hundreds of users.

• Implemented a reporting system, enabling users to generate downloadable reports. Project Manager AySA, Argentina, Public Water & Sanitation Services, 06/2015 – 06/2016

• Designed & implemented project planning & monitoring models in Microsoft Project based on needs analysis

• Conducted training sessions on these models.

• Created BPMN diagrams in Visio

Key Achievements:

• Improved decision-making with new planning and tracking models of projects. Professor of Bioengineering and R&D Researcher UTN, Argentina, University, 06/2015 – 12/2019

• Taught Bioengineering courses at the University

Key Achievements:

• Published research on software design methodologies to improve a software of aphasia therapies. Carlos Alberto Bartolucci ***********************@*******.*** USA 2/8/88 Green card, EU & Mercosur passports +1-945******* +34-685****** +54-922******** Sheet 3/5

Courses

Programming & Web Development Courses

• Web API .NET Core EducationIT

• Angular 6 Baufest

• .NET with C# EducationIT

• Introduction to JavaScript Programming EducationIT

• Web Programming in PHP & SQL EducationIT

• Java Essentials LinkedIn Learning

Automation & Productivity Tools

• Power Apps - At a glance EY

• Advanced Excel: Automations with VBA Microsoft Office 365 LinkedIn Learning

• VBA Automations Microsoft Office 365 LinkedIn Learning

• Excel Dynamic Tables LinkedIn Learning

Databases & SQL

• SQL Server: Triggers, SPs, and Functions LinkedIn Learning

• SQL Server 2016 Databases in Practice LinkedIn Learning Project Management

• Management of Development Projects IBDx

• Fundamentals of Planning and Management of Projects University of California

• Project Planning & Management University of Virginia

• Agile Project Management PMI-ACP UTN

• Microsoft Project EducationIT

IT Certifications & Cybersecurity

• Cloud Computing Google Activate

• Cybersecurity at Work LinkedIn Learning

• ITIL® Foundation V3 UTN

• Diploma in ISO 27001 SGSI Implementation & Auditing UTN Other Courses

• Computer Networks (CCNA 1-3) Proydesa Foundation

• GDPR Compliance LinkedIn Learning

• Zamba Stardoc

Carlos Alberto Bartolucci ***********************@*******.*** USA 2/8/88 Green card, EU & Mercosur passports +1-945******* +34-685****** +54-922******** Sheet 4/5

Skills / Knowledge

Web Development (Full-Stack) and Technologies

• .NET – ASP, VB, C#, HTML, XML, JSON, CSS, TS –: Medium

• .NET – Angular 6, NodeJS, PHP, Bootstrap, JQuery, React –: Basic / Medium

• Flask – Python –: Basic / Medium

• Drupal – Content management system –: Basic

• API – REST, SOAP –: Medium

• Architecture – WSDL, HTTP, TCP/IP, network, security –: Medium Programming Languages

• VBA, Java, Python, Pascal, Smalltalk, C, Assembler: Basic/Medium

• Functional programming: Basic

Automation & Processes (RPA)

• RPA – Power Automate –: Medium

• VBA macros – Microsoft Excel, Word –: Medium

• System Task Automation – Windows Task Scheduler –: Medium

• Real-time apps – ADA programming language –: Basic Databases, ERD & Data Management

• SQL, T-SQL – SQL Server, SQL Oracle, MySQL, Toad –: Medium / Advanced Business Intelligence and Data Analytics

• BI Data Models and Visualizations - Business Objects SAP, UDT, IDT –: Advanced

• BI Data Models and Visualizations – Power BI & DAX –: Basic / Medium

• BI – Tableau –: Basic

• ETL tools – Power Automate, SSIS, Alteryx, SmartExporter –: Basic / Medium

• Report Development – Reporting Systems –: Medium

• Web Analytics – Google Analytics, SEO -: Medium

AI & Analytics

• Artificial Intelligence – Winga –: Medium

• Data Mining – Tanagra -: Basic

Project Management & Methodologies

• Requirements Management/Requirements Engineering: Advanced

• SW Testing - Functional, Unit, Integration, UAT, Stress, Performance, Regression, Smoke–: Advanced

• Software Development Methodologies (SDLC): Advanced

• Project Management – Waterfall, Microsoft Project, SWOT matrix, RACI matrix –: Medium

• Agile Methodologies – Scrum, PMI –: Medium

Collaboration & Documentation Tools

• Collaborative Tools – Jira, Confluence, ServiceNow, Trello, Tfs, SharePoint –: Medium

• UML – Enterprise Architect –: Medium

• BPMN – Microsoft Visio –: Medium

Carlos Alberto Bartolucci ***********************@*******.*** USA 2/8/88 Green card, EU & Mercosur passports +1-945******* +34-685****** +54-922******** Sheet 5/5

Infrastructure, Operating Systems and Security

• Deployments Management: Advanced

• File System Permissions/Access Control – NTFS, Linux Permissions –: Advanced

• Storage Management: Advanced

• Operating Systems – Windows –: Medium

• Security – Firewall management–: Medium

• FTP/SFTP – FileZilla, WinSCP –: Medium

• SSH, Telnet, TCP – Putty client applications –: Medium

• IT operations analysis and performance management – AppDynamics –: Medium

• Web Server Administration – IIS, Apache –: Medium

• Systems Integration: Medium

• Systems Migration: Medium

• Jenkins, Batch Control M, Cobian, GIT Repositories, Bitbucket, Google Cloud Platform: Basic

• CLI – Windows, Linux –: Basic

Soft/Analytical and Research Skills

• Data Analysis: Medium / Advanced

• Effective Communication

• Report Writing/Reporting

• Stakeholder Management

• Teamwork

• Problem Solving (Troubleshooting)

• Risk Analysis

• Research

• Teaching/Tutoring

UX & User Interface Design

• Interfaces design, User Experience (UX), HCI, Usability testing, Prototypes: Medium Other Tools & Technologies

• Microsoft Excel – Power Pivot, Power Query –: Advanced

• Microsoft Office – Word, PowerPoint –: Medium

• WinMerge: Medium

• LDAP: Medium

• Computers assembly and repair: Medium

• Matlab: Medium

• Standards – ISO, Cobit, CMMI, ITIL –: Basic / Medium Seminars & Conferences

• Information Systems: CNEISI (2010, 2012, 2015, 2017)

• Information Systems: CONAIISI (2015, 2016)

• Computer Security - InfoSec, IPSec, Ekoparty –

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