Customer Experience Business Development

Juquan J. Hall

Chicago, IL ***********@*****.*** 312-***-**** LinkedIn Profile

Professional Summary

Results-driven Data Visualization Engineer & Sales Leader with a strong background in business development, strategic partnerships, and data analytics. Proven ability to drive revenue growth, lead high-performance teams, and enhance customer experience. Adept at utilizing Salesforce Marketing Cloud, SQL, MySQL, and data visualization tools to optimize business performance. Seeking to leverage expertise in analytics and leadership in a dynamic, growth-oriented organization.

Professional Experience

TBI Inc. Lead Sales Development Representative April 2020 – Present Chicago, IL

● Spearhead partnership negotiations, managing executive relationships and integration with strategic partners.

● Structure and negotiate high-impact term sheets and agreements, ensuring business-critical partnerships.

● Oversee the implementation and operational management of strategic partnerships, handling executive escalations.

● Conduct strategic market analyses to identify business opportunities, maximizing revenue streams.

● Collaborate cross-functionally with product, engineering, sales, and legal teams to drive organizational initiatives.

● Utilize Salesforce Marketing Cloud, SQL, and MySQL for data-driven decision-making.

Chicago Locker Room by Lids General Manager / Data Analyst Nov 2013 – Dec 2019 Chicago, IL

● Built and led a high-performance sales team, driving $6M in revenue in one week following the Cubs’ victory.

● Designed and executed data-driven sales strategies, setting daily UPT and DBT goals for 12+ team members.

● Partnered with district managers to optimize merchandising displays, boosting sales and brand visibility.

Succezz Inc. (NBA Bobby Simmons) Creative Director / Sales Consultant Apr 2012 – Nov 2013 Chicago, IL

● Transformed customer experience for high-profile athletes & musicians using social media marketing.

● Developed and implemented digital marketing strategies, driving revenue growth.

● Advised on product selection and import/export strategies, collaborating with buyers. Foot Locker Inc. Store Manager Mar 2012 – Sep 2010 Chicago, IL

● Maximized sales by optimizing inventory management and customer service operations.

● Implemented loss prevention strategies, reducing shrinkage from 0.12 to 0.1.

● Enhanced customer experience, achieving a 5-star service rating. Education & Certifications

Flockjay Tech Sales SDR Program Expected Graduation: 2021 San Francisco, CA

● 300+ hours of lead qualification, outbound prospecting, customer research, and industry mapping.

● Mastered multi-channel outreach, persuasive email cadences, time management, and BANT methodologies.

Robert Morris University Honors in Art & Design, Minor in Business Management Chicago, IL

Skills & Expertise

● Data & Analytics: SQL, MySQL, Data Visualization, Google Suite, Adobe Suite

● Sales & Marketing: Salesforce Marketing Cloud, CRM, Digital Marketing, Multi-Channel Outreach

● Leadership & Strategy: Business Development, Partnership Negotiation, Team Leadership

● Technical Tools: Workday, Slack, Windows 10

Volunteer & Community Engagement

● Special Olympics & Animal Rescue Shelter (2019)

● Chicago Polar Plunge (2018)

● Dogs for Paws (2021)

● Bank of America Marathon (2016)

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