Care Coordinator Administrative Support
Resume:
Experience
Scheduler/Care Coordinator
Visiting Angels – Charlotte, NC
May 2023 - Present
•Schedule the caregiver team for hours of service on new clients and open shifts for existing cases.
•Maintain computer schedules and ensure timely data entry for clients and caregivers.
•Review and screen caregiver applications, coordinate the first interview and hiring orientation.
•Manage Visiting Angels in-service training; assign update credentials, enter time for payroll.
•Perform day-to-day business operations, word processing, maintaining client & caregiver active/old folders, reception and telephone services.
Right Team Manager
Right At Home - Mooresville, NC
October 2020 to May 2023
•Administrative and day-to-day business operations for the in-home care assistant living main office
•Input schedules for clients, PCA, HHA, and caregivers into the computer scheduling system ClearCare
•Coordinate scheduling adjustments needed daily while monitoring and reporting assigned visits not completed.
•Communicated with clients regarding scheduled staff and staff changes.
•Provide clerical and administrative support, coordinate the hiring process.
Client Care Coordinator
Synergy Homecare – Hamden, CT
October 2018 to July 2020
•Responsible for coordinating quality care and customer service to clients.
•Coordinate daily assignments of staff to clients, schedule client services, and maintain data integrity in the client scheduling system.
•Followed care plan, company regulations, and safety practices.
•Support recruitment, screening, and selection of caregiver staff.
•Provided administrative support (payroll, employee assistance, answering phones, etc.)
•Provide clerical and administrative support, coordinate the hiring process.
Education
Ultimate Medical Academy – Tampa, FL Bachelor Degree in Human Services
Albertus Magnus College – New Haven, CT Associate in Liberal Arts
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