Change Management Analyst, Project Management, Human Resources

Strategic project manager throughout multiple roles, aligning cross-functional teams to a unified purpose and strategy. Seasoned communications specialist with a proven history of leveraging psychological insights to cultivate a corporate environment rich with employee engagement, continuous development, and innovative growth.

• Comprehensive change management implementation • Committed HR partnership prioritization

• Exceptional in Microsoft, SharePoint, ERP, and Teams • Proficient adaptability and agility

• Agile risk analysis and process improvement • Impactful communication implementation Organizational Change Management Analyst March 2024 – March 2025 Bentley Systems

• Strategically enhanced a structured OCM framework and methodology for a $4.3M enterprise-wide program to ensure effective awareness and end-user preparation across targeted Workday transformation groups, increasing effectiveness by over 20% through IT partnership.

• Fueled 15% increase in user satisfaction and enhanced value of targeted communications by enhancing the Change Management strategy for ERP systems transition from SAP to Workday.

• Developed and implemented communications on a significant Salesforce transformation to effectively provide key insights within three months of joining the team. Sr. Internal Communications Specialist Feb 2023 – Oct 2023 Medtronic, PLC

• Renovated the global awards program through development and implementation of a comprehensive communications strategy, enhancing exposure by 72%.

• Endorsed the organizational mission, value, and initiatives through effective implementation of global communication tactics through HR partnership to ensure cross-functional onboarding and collaboration.

• Amplified global exposure to the Diversity in Clinical Trials imperative to ensure effective representation, enhancing senior leadership engagement to proactively support federal adherence. Sr. Specialist, Internal Communications & Employee Engagement June 2021 – Feb 2023 Medtronic, PLC

• Significantly enhanced team sales and partnership collaboration by instituting biannual feedback surveys, with measurable improvements in survey responses regarding employees feeling comfortable speaking up (71% - 100%), encouragement to innovate (71% - 90%), and executing major changes (57% - 100%).

• Fueled organizational change management and elevated global team meeting impact through HR partnership for the implementation of survey insights and analytics through Salesforce, with over 80% of employees consistently affirming meetings as useful/extremely useful.

• Consistently exceeded communication performance ratings (above 80%) through collaboration with Human Resources and IT, ensuring effective design to innovation tactics and employee engagement initiatives.

• Exceeded unique click-through rate (CTR) standards by spearheading development and implementation of our division-wide internal communications strategy, driving an average CTR of 35%. Tasha Ceass

Certified Organizational Change Management

Areas of Skills and Expertise

Professional Summary

612-***-**** ****************@*****.*** linkedin.com/in/tashalceass Marietta, GA Professional Experience

Field Clinical Manager April 2018 – June 2021

Medtronic, PLC

• Initiated the Diversity in Clinical Trials imperative throughout the US, collaborating to institute standards for diverse representation of impacted patient populations.

• Enhanced effective customer relationship management with functional professionals by 40% through effective communication and performance analysis to support clinical trial execution.

• Provided thorough and consistent performance management and expectation alignment through Workday.

• Collaborated cross-functionally to effectively partner and ensure exposure to key updates on implementation and change management, including organizational restructuring, project implementation, and strategic initiatives.

Clinical Strategic Account Manager Feb 2016 – April 2018 Medtronic, PLC

• Spearheaded improvement in operational excellence through cross-functional partnerships, receiving significant recognition for my contributions.

• Fueled 30% improvement in cross-functional clinical trial collaboration and external stakeholder engagement, enhancing research development, sales, and execution through effective change management.

• Substantially increased site enrollment performance by implementing a customer insights survey, resulting in an increase in the number of sites meeting or exceeding enrollment expectations across our region.

• Elevated engagement, collaboration, and risk mitigation by sharing standardized metrics and messaging across business units throughout internal communications and Workday collaborations. Training Process and Communications Lead March 2013 – Feb 2016 Medtronic, PLC

• Drove 20% increase in synergies for cross-functional partnership through strategic communication implementation.

• Championed the newly developed role, fueling 50% increase in employee onboarding, development, and engagement opportunities, increasing program effectiveness and ensuring knowledge-sharing and support for new employees through HR engagement.

• Bolstered 24% increase in standardized onboarding and project management processes through effective cross-functional collaboration and partnership with HR and IT.

• Led development of the standardized Clinical Research and Reimbursement Communication Guidance process for internal partners.

• Developed a new donation appreciation template for organizational utilization at the University of Maryland School of Public Health.

• Effectively managed communications for the global non-profit National Clean Up Day.

• Successfully implemented communication updates for the Sonoran Institute to increasingly support exposure to volunteer opportunities.

Bachelor of Arts in Psychology, with Honors, Summa cum laude

• University of Kentucky, Lexington, KY

Prosci Organizational Change Management

• March 2025

Education

External Project and Communication Contributions

Certification

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