Sales Manager Quality Control

Robert Huffman

757-***-****

**** ******* ****

Chesapeake, Va 23322

****************@*****.***

Executive Summary

Over 25 years of experience in planning, organization development, general and administrative management. Recognizing team building, mentoring and leadership skills. Experienced in facilitating change in the workplace to support reengineering initiatives and meet organizational operating, financial and quality objectives. Ability to write and implement efficient work schedules, policies, programs and procedures. Demonstrate a talent for recruiting, interviewing, hiring, directing and supervising staff.

Professional Background

Produce sales manager (1990 to Present)

Ahold Delhaize (Food Lion LLC) Norfolk, Va

Interviewed and evaluated personnel. Planned and organized numerous programs. Modified time lines and work schedules according to company needs. Built solid management team to accomodate rapid development. Interviewed and evaluated job applicants. Proven ability to turn projects around that are behind schedule and over budget. Increased the effectiveness and professionalism in each position held. Identified new methods for cutting operational costs while increasing services. Increased staff productivity and technical ability through effective training. Conducted weekly staff meetings, arbitrated in all termination situations within the department and participated in all termination interviews. Conducted all exit interviews and identified causes for termination. Extensive budgetary and purchasing experience. Expertise in management, training, development, negotiation and budgeting. Consistently implent new techniques and procedures that increase productivity and lower costs. Consistently able to obtain high productivity from employees. Successful record in management and production quality control. Resposible for assessing staff adherance to policy standards. Resolved problems and revised existing systems. Researched and organized information. I feel that my 26 plus years in the retail industry would be a great asset to any organization that is like-minded and goal oriented.

Additional Experience

Grocery Manager/ Assistant Manager (1998-2003)

Merchandising and staging displays in accordance to sales plans. Strategically cross-merchandising retail items to increase sales momentum. Manage labor goals and budget standards, interview potential candidates and implement probationary programs to assess growth and train employees for future advancement. Customer service and satisfaction, up to and including call backs to dissatisfied customers to create an atmosphere of trust and good faith, accomplished through gifts or in store specific promotions geared towards one or a group of customers. Employee merit-based gift packages to increase productivity, boost morale and celebrate results all while satisfying the core values of the company and all of its affiliates. Working hand in hand with the store manager to cultivate a culture of consistent wins and limited losses and making it contagious to want greatness everyday. Having meetings one on one or as a group to educate the staff on the direction of the company and the state of affairs. Education

Currituck County High School (1985-1989)

I attended Currituck county High School majoring in Spanish and Art. I also excelled in sports and I helped my wrestling team achieve the goal of achieving a regional championship. I graduated with a general diploma. I entered the worplace shortly after graduating and eventually decided to attend college. Tidewater Community College (1997-2000)

Majored in Computer Science and Web design, part-time student, attended mainly night classes. I never obtained a degree but I was given a wealth of knowledge that I am supremely thankful for.