Data Analyst Business Process
Resume:
Saimah Khan
● Plano(TX) ● 651-***-**** ● ************@*****.*** ●linkedin.com
Business Data Analyst with 13 years of experience in financial services, specializing in data analytics, business process optimisation, reporting and risk management. Proven ability to leverage SQL, Tableau, and MS Excel to deliver actionable insights, optimize operations, and improve regulatory compliance. Adept at business process reengineering, reporting automation, and Agile project management, collaborating with stakeholders to drive strategic initiatives. SKILLS
• Data Analytics & Reporting – SQL, Tableau, Excel, Data Visualization, Powerpoint
• Process Optimization & Automation – Business Process Mapping, Workflow Design, Data Modelling
• Project & Stakeholder Management – Agile (JIRA, Scrum), Business Case Development, Cross-Functional Collaboration
• Technology & Systems – Office 365, AWS, Fiserv (LOS), Microsoft Office Suite, Google Programs WORK EXPERIENCE Liimrasoft Solutions (Flagstar Bank) USA
Business Data Analyst Feb 2024-Sept 2024
• Orchestrate the transition of legacy systems to new platforms across multiple regions, ensuring alignment with long- term strategic goals and preventing business disruptions.
• Partnered with operations and technology teams to analyze business processes, identify inefficiencies, and implement data-driven process improvements.
• Developed custom SQL queries to optimize data retrieval and reporting, reducing manual efforts by 30%.
• Led cross-functional teams to refine Agile JIRA user stories, ensuring efficient backlog management and alignment with business goals.
• Created and maintained interactive dashboards in Tableau and Power BI, improving financial data visualization for senior leadership.
• Collaborated with stakeholders and developers to validate data integrity across applications, improving reporting accuracy by 25%.
State Bank of India India
Credit Manager (Consumer Lending) Jun 2020 - Aug 2022
• Designed and implemented risk assessment models using SQL and Tableau, enhancing credit risk detection and compliance monitoring.
• Developed automated reports to streamline financial analysis, reducing report generation time by 40%.
• Conducted process audits and implemented improvements that increased digital onboarding efficiency, resulting in a 55% portfolio growth.
• Utilized SharePoint and Power BI to manage documentation workflows, increasing process transparency.
• Collaborated with government and health departments during the pandemic to serve as an extended frontline officer. Branch Manager (Financial Centre) Jul 2012 – May 2020
• Spearheaded digital transformation initiatives, increasing business portfolio by 65% through data-driven decision- making.
• Defined and monitored KPIs for performance tracking, leveraging Tableau and Excel for real-time insights.
• Led UAT testing for mobile banking applications, ensuring seamless user experience and compliance adherence. Data Analyst (Commercial Lending) Jun 2011- Jun 2012
• Conducted credit risk assessments for SMEs, aligning financial evaluations with regulatory guidelines, also ensuring portfolio growth.
• Compliance of periodical risk focused and external audits upgrading the branch to A+ category. Management Trainee May 2009 – May 2011
• Conducted requirements analysis for IT initiatives, contributing to strategic decision-making processes.
• Managed regional sales strategies and market research, aligning product development with customer needs Page 2 of 2
PROJECT EXPERIENCE Predictive Analysis of patient length of stay R-language: Regression, Machine Learning Methods-KNN, Naïve Bayes, Ensemble Methods
• Fitted and Evaluated Data to predict the duration of a patient's stay in a hospital with a Precision of 86% Exploratory Data Analysis on Global Mortality Trends Python Pandas, Matplotlib
• Conducted time series analysis and regression modeling on global datasets, identifying trends and risk factors. Database Management of Sports organisation SQL, RDMS, Lucid chart, Tableau
• Created relational schema, queried data in SQL, displayed visualisation through Tableau dashboards to track details of the ongoing sports season and provide insights for better decisioning. Product Management Analysis at MP Financial Corporation Microsoft Office, Financial Research
• Collected, analysed, developed, documented and communicated business strategy requirements by applying market statistical analysis for product development planning and increase growth in revenues by 15%. CONSULTING PROJECT University of Maryland-ICF & TATA Coffee Ltd USA
Strategy Consultant Mar 2023 – July 2023
• Captured high-level business requirements and translated them into detailed functional specifications for sustainability initiatives.
• Conducted cost-benefit analysis, leading to a projected annual savings of $3M for TATA Coffee. EDUCATION Master of Science in Business Analytics- Statistics, Data Analytics Dec 2023 University of Maryland, Robert H. Smith School of Business College Park, MD, USA Master of Business Administration- Financial Management, Marketing, Project Management Jun 2008 Institute of Management Studies, DAV University India Bachelor of Commerce- Accounting, Business Law, Communication Apr 2006 MKHS College, DAV University India
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