Product Owner Software Developer

Contact

*******@*****.***

www.linkedin.com/in/kiran-

mayi-14a4962 (LinkedIn)

Top Skills

Problem solving

Organization Skills

Collaboration Solutions

Languages

English

Telugu

Kannada

Hindi

Honors-Awards

CSPO - 2025 .Generative AI

for PO/PM - 2025 Outstanding

business systems analyst for

Inside EMC - 2014 • Inside EMC

– President Circle Award - 2014 •

Game changer – 2019 • Certified

Scrum master - 2018 • Stakeholder

recognition award: - 2019

Kiran Mayi

Experienced, self-driven, and passionate (CSPO) Product owner/ manager - Involved in stakeholder engagement and strategically focused on the vision/roadmap of organizations for over 15 years. Certified Gen AI PO/PM.

Ashland, Massachusetts, United States

Summary

Certified Generative AI Product Owner/Project Manager Certified Scrum Product Owner

SaaS Product Development & Integration

Data Analysis (SQL)

Digital Transformation & UX

Strategic Roadmapping & PI Planning

JIRA and Confluence

SWOT Analysis

Cross-Functional Teams

Interpersonal Skills & Team Building

Strategic planning

Stakeholder Engagement & Problem Solving

Experience

Express Scripts by Evernorth

IT Technical PRODUCT OWNER/MANAGER

March 2021 - February 2025 (4 years)

Modernizing monolithic application by leading scoping, requirements and specifications sessions and participate in design/solution reviews with technology leaders and agile teams.

Leading the cross functional teams in elicitation/workflows/Use cases to reduce the processing times of the Case management module significantly. Lead a team of 15+ through PI planning, iterative backlog grooming/sprint planning/elaboration/refinement, retrospective meetings. Write detailed user stories with Description and acceptance criteria using Jira/ Confluence

Conduct demo days for the stakeholders to accept the stories assigned in a sprint for continuous iteration and deployment

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Worked with External teams to identify, triage, prioritize, track and implement production issues involving multiple team dependencies and provide support to the engineering team to bring issues to resolution. Gather stakeholder and technology teams feedback to continually improve the capabilities and quality of the application.

Collaborative and influential in engaging team members to accomplish objectives

Flexible to work in a fast-paced, dynamic environment in a professional and timely manner with cross-functional team.

Dell Technologies, Hopkinton, MA

5 years 7 months

IT – TECHNICAL PRODUCT OWNER (Digital Transformation) May 2018 - September 2020 (2 years 5 months)

Hopkinton, MA

Worked as a technical product owner closely with the PMO on the delivery of a companywide social intranet site (a web portal), which included a new UI/UX and mobile solution, allowing 70,000+ users to communicate and collaborate with each other. The portal allowed the users to personalize the homepage on their preferences, integrated with various applications, databases and services.

This project won EMC’s President’s Circle Award, recognizing team achievements in support of EMC’s vision and strategy. Worked with cross functional team on digital transformation Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle

Conducted the Agile ceremonies like Sprint Planning/Grooming, Iteration review, Retrospective and Daily scrum calls.

Detailed analysis of the epics/features/stories and Created User stories followed the BDD (Behavioral Driven Development) Given When Then nomenclature

Coordinated staffing with Integrated Product Manager and Scrum Masters, assisted in training and mentoring.

Have led internationally located offshore team from (China, India; Ireland, Brazil, London and Canada).

Experienced in leading teams to implement Personalization, UX Designs, and merging of different applications. Worked on the biggest acquisition the IT industry have ever seen. (Dell and EMC serving ~200k employees) Involved working with UX teams, Developers and stakeholders bringing gap between data teams and business users. used data and behavior Page 2 of 4

mechanics to move key metrics like Increased user engagement, retention and productivity.

Provided Mock Ups and worked with creative in development of UI for web applications

Worked with leadership (sales, marketing, operations) to gather data reporting needs. Managed expectation using Tableau in understanding data visualizations to support decision making.

Used SQL to analyze data, track product performance, and make data-driven decisions for gamification.

FUNCTIONAL ANALYST/ LEAD

March 2015 - April 2018 (3 years 2 months)

Southborough, MA

IT Product Owner with almost 10 years of experience in delivering projects, products and programs using Agile (Certified SCRUM master) and Waterfall methodologies

Strong interpersonal, analytical, problem solving, influencing, decision making, and conflict resolution skills

Detailed oriented and pro-active in defining and executing action items - delegating and execution

Strong knowledge and experience utilizing the platform support “ServiceNow” for day to day Production support, project management, planning and tracking Retrieve user feedback, driving engagement and retention and user activity to prioritize backlog items.

Analyze sales trends and product performance to guide roadmap decisions. Conducted Sprint grooming/prioritization, sprint planning and retrospective meetings

Acted as Scrum Master on many occasions to back fill Foster adoption of new infrastructure support/systems developed by the team Used SQL to apply Gamification elements like (points, badges, leaderboards, challenges) to web portal environment

Own, prioritize and communicate the short, medium and long term release plan of the team

Work closely and build relationships with other product owners to understand where the product is going so that the team architecture and design aligns with company objectives

Creation of high quality user stories and clear distinct tasks together with the team

Managed development team (10), QA team (3), Scrum master (1) and Deployment team (4) and post install validations (4) Page 3 of 4

Conducted Demos to the management team and answered teachnical as well as business questions

EMC

BUSINESS SYSTEMS ANALYST

August 2013 - February 2015 (1 year 7 months)

Southborough, MA

• Review, analyze and evaluate detailed business/functional requirements with stakeholders

• Create Requirements Traceability Matrix

• Provide process flows(as-is & to-be) diagrams

• Understand data models to contribute to the development of project plans

• Strong problem solving skills, including the ability to apply creative and innovative thinking to complex problems

• Ability to deliver quality documentation including customer journeys, use cases and technical diagrams with use of appropriate applications and tools Employment History in various companies

Employment History

January 2002 - August 2009 (7 years 8 months)

United States

• Amerisource Bergen – Intrinsiq, LLC – Burlington, MA - Analyst/Programmer, August 2009 to July 2013

• Fidelity Investments – Boston, MA Sr Software Engineer, Jun 2006 to Feb 2009

• Bisys Hedge Funds – Boston, MA Software Engineer, Jan 2004 to Jun 2006

• VA Hines – Chicago, IL Sr. Software Engineer, Aug 2002 to Jan 2004

• Microsoft Corporation – Grand Rapids, MI Sr. Software Engineer, Feb 2002 to Jul 2002

• Microsoft Corporation – Waltham, MA Sr. Software Engineer, Mar 2001 to Jan 2002

Education

Massachusetts Institute of Technology

AI in Healthcare · (January 2024 - April 2024)

Osmania University

Bachelor's degree, Computer Science

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