Human Resources Home Administrator
Resume:
Michelle
Pippa
Springfield VT
*********@****.***
EDUCATION
Southern Oregon University
Bachelor’s Degree, Healthcare Administration
Associates Degree, Human Resources
Dean’s List, 3.76 GPA, March 2014
Nursing Home Administrator’s License, State of Oregon, Vermont, NH
OBJECTIVE
My objective is to combine my educational background in Health Care Administration, experience supervising within Skilled Nursing Facilities, along with my outgoing personality to enter and excel within a highly respected organization.
PROFESSIONAL EXPERIENCE
Elmwood Center
Claremont, NH 2020-2021
*68 beds, 120 employees, Interim
St Johnsbury Health and Rehab
St Johnsbury, VT-2019-2020
*98 beds, 150 employees, 0 deficiency survey
Avamere Living, Home Administrator
Ashland, OR — 2016-Present
Successfully direct a 107-bed facility that includes planning, implementing, evaluating and directing all the facility operations. I have directed multiple facilities for the company as needed. Managing 200 employees an interdisciplinary team of 23 head departments.
Responsible for the day-to-day operations of a 64-bed skilled nursing facility while managing a diverse staff of over 60 employees and an interdisciplinary team of 10 department heads.
Adjusted daily staffing patterns of employees to assure the facility stayed within all budgeted PPD amounts.
Provided management and leadership in the areas of training, quality control, and social integration skills.
Completed the buildings first QIS survey achieving a quality outcome for the facility.
Responsibilities and duties include maintaining a safe environment for residents, complying with State/Federal Regulations, following corporate policies, maintaining strong financial gains, and ensuring a successful annual state survey.
Maintains appropriate PPD staffing levels according to the census of the facility while still ensuring the resident’s needs were met and quality care was delivered.
Formed relationships with external healthcare professionals from multiple organizations including physician clinics, hospitals, assisted living facilities, home health agencies, and hospice organizations, in order increase census within the facility.
Increased preferred case mix in the facility
Performed strong fiscal management skills by exceeding yearly budget EBITDAR revenue.
Owner, Pippa Squeaky Clean
Ashland, OR — 2010-2015
Accounting/Record Keeping
Employee Hiring & Termination
Business Office Manager, Glisan Care Center
Portland, OR — 2007-2009
Company Accounting/ Residents-Trust Accounts & Petty Cash
Billing working with Insurance Companies to Receive Payments by Month-end Deadline.
Developed Training program for Medicaid Billing & Trained Managers
Built Relationships with Families, Social Workers, Administrative Staff & DNS to Facilitate Open Communication & Insure a High Collection Rate
Human Resources Manager, Care Center East
Portland, OR — 2005-2007
Developed Employee Handbook with Company Standard Procedures
Maintained Schedule for Employees to Create Cohesion
Managed Staff Employees & Implemented Incentive Programs to encourage High Productivity, Relationships & Open Communication
Computer Skills
Microsoft Office Suite PC Platform
QuickBooks Accounting, Excel, Powerpoint
Software: MCR, MCD, Onehealthport, Zirmed, Ability, PCC
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