Store Manager Inventory Management

PM

PHILLIP MONTEZ

**************@*****.*** 702-***-**** Las Vegas, 89147 WWW: Bold Profile

Dynamic and results-driven Store Manager with a proven track record of optimizing store operations, increasing revenue, and enhancing customer satisfaction. Skilled in inventory management, sales forecasting, and implementing innovative sales strategies. Recognized for leading high-performing teams, improving store layouts, and driving profitability through effective inventory control and visual merchandising. Sales forecasting

Store layout design

Inventory Captain

Operational efficiency

Performance evaluation

Inventory oversight

Business forecasting

Proficient in [software]

Business strategy

Marketing strategy

Payroll management

Bank deposit procedures

Delegating work

Loss prevention procedures

Strategic planning

Inventory management

Staff training

Cash handling

Sales analysis

Customer service

Visual merchandising

Team building

Loss prevention

Conflict resolution

Employee supervision

Time management

Vendor relationships

Performance improvement

Retail inventory management

Promotional planning

Human resources

Employee retention strategies

Staff hiring

Work Planning and Prioritization

Staff development

dd's Discounts Las Vegas, NV

STORE MANAGER

10/2020 - Current

Provided leadership and motivation to team members to increase productivity and efficiency within the store

Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds Interviewed and hired prospective employees according to team needs Won Best Store in the District out of 8 stores, creating well trained team Ensuring the delivery truck was processed and merchandise placement Controlled and managed shrink, inventory control decreasing shrink goal Created a strong bench from internal talent

Green Valley Grocery Las Vegas, NV

STORE MANAGER

02/2020 - 09/2020

Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds Interviewed and hired prospective employees according to team needs Solved problems and resolved conflicts for team members and customers Oversaw day-to-day store operations to foster efficient and profitable Summary

Skills

Experience

operations

Provided leadership and motivation to team members to increase productivity and efficiency within the store

GNC Las Vegas, NV

STORE MANAGER

02/2019 - 02/2020

Provided leadership and motivation to team members to increase productivity and efficiency within the store

Interviewed and hired prospective employees according to team needs Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds Solved problems and resolved conflicts for team members and customers Mentored new employees on store policies and procedures while providing guidance and support in their roles

Oversaw day-to-day store operations to foster efficient and profitable operations

Walmart Porter Ranch, CA

CO MANAGER

01/2012 - 07/2019

Managed daily store operations, including customer service, inventory management, cash handling and staff supervision

Established effective relationships with vendors to secure optimal pricing for merchandise

Reviewed monthly P&L statements for accuracy prior to submission Maintained accurate records of employee performance reviews, disciplinary actions and attendance tracking

Provided technical assistance to staff when necessary Initiated promotional activities such as special discounts and in-store events to drive traffic and boost sales revenue

Optimized stock levels by monitoring demand trends and adjusting purchasing plans accordingly

Supervised the maintenance of store equipment ensuring it is functioning properly at all times

Created reports detailing store performance metrics such as sales volume, labor hours, inventory levels

Assisted in developing marketing campaigns that increased brand awareness within the community

Monitored customer feedback to identify areas for improvement in product selection, customer service and operational processes Conducted regular audits of stores' financial transactions ensuring accuracy of records

Oversaw the scheduling of employees to ensure adequate staffing levels during peak times

Implemented cost control measures to maximize profits without compromising quality standards

Ensured compliance with company policies and procedures as well as local health codes regulations

Analyzed financial data to ensure profitability goals were met or exceeded Developed and implemented strategies to increase sales and reduce costs Resolved customer complaints promptly and professionally Oversaw day-to-day store operations to foster efficient and profitable operations

Interviewed and hired prospective employees according to team needs Evaluated customer feedback and complaints to locate weaknesses and improve service

Monitored customer service levels and implemented necessary changes to improve customer satisfaction

Stocked and organized products in storage spaces and retail shelves Set sales targets and budgets for team leads and employees to follow Solved problems and resolved conflicts for team members and customers Leveraged new sales strategies to increase store revenue Tracked store inventory and ordered new products to prevent shortages Coordinated employee schedules according to availability and made staffing adjustments to cover shifts

Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions

Implemented loss prevention strategies, alleviating shrink Arranged store cleanings and renovations during periods of low customer traffic

Addressed employee issues, performed corrective actions, and terminated employment when necessary

CVS Los Angeles, CA

STORE MANAGER IN TRAINING

03/2011 - 01/2012

Cultivated relationships with vendors to ensure product availability at competitive prices

Collaborated with marketing department to develop innovative promotions for customers

Implemented systems for tracking stock levels, ordering merchandise and monitoring staff performance

Initiated cost-saving measures while maintaining high standards of service delivery

Analyzed market conditions to assess potential opportunities or threats facing the business

Developed effective strategies to increase customer satisfaction and loyalty Lowes Home Improvement Torrance, CA

SALES MANAGER

06/2002 - 07/2011

Managed customer accounts and customer relationships Established relationships with key customers, providing personalized service and support

Provided coaching and feedback to staff on an ongoing basis in order to improve job performance

Held daily check-ins with team members to set objectives and monitor progress

Analyzed sales data to identify trends and make recommendations for improvement

Provided feedback gathered through field activity to executive leadership, helping inform future of strategy

Implemented new processes and procedures designed to streamline operations while improving customer satisfaction scores Prepared reports to detail variety of market conditions for management Developed and pursued pipeline of new business opportunities, expanding partnerships and presence

Organized trade shows and other promotional events aimed at increasing brand awareness and generating leads

Managed sales team to consistently achieve growth and hit sales targets Developed and implemented effective sales strategies to drive revenue growth

Provided guidance and mentorship for junior-level staff members Developed sales team through motivation, counseling and product knowledge education

Monitored customer preferences to determine focus of sales efforts Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently

Missouri Valley College Marshall, MO

D.P.T. in Sports Physical Therapy

08/2011

Cal State Los Angeles Los Angeles, Ca

A.A. in Education

01/2001

West LA Culver City, Ca

A.A. in Education

08/1996

Southern University Baton Rouge, Louisiana

Nursing in Education

08/1992

Hazmat

CPR

Forklift certification

CAMPUS MANAGER, Baptist Church, Inglewood, CA, 01/01/00, 08/31/00, Provided guidance and support to students regarding academic resources and policies., Participated in professional development activities designed to enhance knowledge base in higher education administration., Developed strategies for increasing student engagement through programming opportunities., Ensured compliance with relevant laws, regulations, and policies governing campus operations., Resolved conflicts between university departments related to resource allocation issues., Coordinated logistics for large-scale events hosted by the university, such as conferences or workshops., Developed strong relationships with university departments to ensure successful collaborations., Utilized data analysis techniques to identify areas of improvement in campus operations., Formulated policies for governing the use of campus facilities by outside organizations.

Best Store of the Year

Education and Training

Certifications

Volunteer Experience

Awards

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