Healthcare Manager, Health Information Manager, project manger

Sherri VanSnik

(Cell) 240-***-**** *********@*****.*** N Chandler Dr, Westminister, MD 21157 LinkedIn Open to Remote

Leads teams to enhance healthcare data exchange; and manages complex interoperability projects from conception to deployment.

EHR Implementation Health Information Exchange (HIE) Project Management Interoperability Solutions User Training

Electronic Health Record (EHR) System Implementation: Led Epic rollout across 26 locations for a 120-bed, 350-staff Internal Medicine Department at UPMC; directed a cross-functional team, and developed workflows, coordinating a smooth transition from paper to electronic systems.

Healthcare Compliance & Interoperability: Guided the adoption of the Common Agreement under TEFCA for Veteran’s Administration; conducted cost-benefit analysis and facilitated stakeholder discussions, ensuring compliance with ONC mandates.

Process Optimization & System Integration: Enhanced operational efficiency by implementing NextGen EHR for Quince Orchard; oversaw the project from vendor selection to contract review, train-the-trainer, and system walkthroughs.

Key Skills: Clinical Workflow Optimization Agile Risk Management Vendor Management System Integration Metrics & KPIs Resource Allocation Budget Management Electronic Data Interchange (EDI) Data Migration Stakeholder Engagement

Professional Experience

Project Manager, Epic Beaker Implementation, Massachusetts General Hospital, Randstad Consulting Services 08/2024 – 01/2025

Assisted with the crosswalk and mapping of the legacy laboratory information system at Massachusetts General Brigham Hospital Systems and Harvard University. Assisted with mapping, coding, and language architecture for the Beaker (Epic) implementation hospital and university system-wide implementation.

Developed strong relationships and communication with all stakeholders (staff, end users, customers) and developed detailed project plan, coordinating teams across different healthcare disciplines.

Developed, supported and maintained all required system design and build documents, created pre and post Viso workflows and system documentation.

Worked closely with cross functional teams including Clinisys (formerly Sunquest), currently pathology and laboratory staff, and the interface testing teams to ensure clear communication, minimize roadblocks during testing and implementation

Project Manager Interoperability Modernization, Veteran’s Administration, Take2IT Consulting Services

04/2022 – 10/2023

Brought on board as the project manager for longitudinal health record modernization of Electronic Health Records (EHR) for the Veteran’s Administration (VA). Supported the Office of EHR Modernization Technology Integration, overseeing data migration with a team of 14. Developed project scope, budget, and schedule. Identified resource requirements and handled project resource gaps.

Enhanced VA-SSA interoperability by leading the development of data transfer systems, automating manual processes involving millions of records; improved the efficiency and accuracy of veteran's health records across federal systems.

Rectified longstanding inaccuracies in VA profiles by conducting audits to enhance data integrity, ensuring compliance with data privacy laws. Renegotiated project terms with Cerner, saving $1.2M by redefining project scopes under Congressional mandate.

Standardized controlled substance protocols across states by leading the design and implementation of a flexible project plan; facilitated the transition from paper-based to electronic prescriptions, aligning with state-specific regulations.

Health Information Technology Project Manager, Peraton (Acquired Northrop Grumman, Social Security Administration

01/2020 – 10/2021

Spearheaded full lifecycle management of provider onboarding for the Social Security Administration (SSA). Worked with the client to define short-term and long-term roadmaps; set goals, tracked status and results, and drove risk mitigation across all project stages.

Onboarded 500+ healthcare facilities to eHealth Exchange by coordinating with providers, organizing meetings, and conducting detailed research, ensuring compliance with HIPAA regulations and improving data exchange efficiency.

Enhanced data accuracy by utilizing SQL for compiling and updating provider facility lists, ensuring 0 errors.

Reduced record transfer time to minutes by automating the onboarding process to facilitate faster access to patient records.

Ensured a well-coordinated project execution by collaborating with technology teams to discuss issues and provide updates.

Medical Records Manager, Hendall 08/2019 – 11/2019

Established the structure for the Health Information Management (HIM) department and Medical Records call center, and supported Payment Error Rate Measurement (PERM) by reviewing contract effort for Medicaid. Developed procedure manual, analyzed error rates, and ensured compliance with relevant regulations for optimal performance. Conducted technical specification meetings and created comprehensive workflows for HIM and call center operations. Accurately projected staffing needs and budget estimations.

Healthcare Consultant, Leidos, Social Security Administration 03/2018 – 09/2018

Secured efficient electronic record transfer for SSA and the Disability Determination Services (DDS). Expedited provider and patient onboarding; enhanced onboarding, training, and contact tracking across the United States and Puerto Rico, ensuring compliance with SSA protocols. Monitored the HL7 interface and reported findings, resulting in quicker data transmission issue resolution.

Health Care Consultant, Freelance 07/2017 – 03/2018

Led EHR implementation projects for David B. Harding and Quince Orchard Medical Center. Collaborated with internal teams and developers throughout the project lifecycle, from requirements specification to execution. Managed budgets and timelines, and set up regular meetings with all stakeholders. Provided comprehensive project documentation to mitigate and avoid risks.

David B. Harding – Medstar

Directed eClinicalWorks EHR implementation, resolving critical Medicare POS payment inefficiencies and interfacing challenges; optimized system interoperability and lab communications, enhancing financial and operational performance.

Managed collaboration between the vendor and tech teams to rectify interfacing issues; ensured robust system enhancements.

Quince Orchard Medical Associates

Set up NextGen to handle large patient volumes by integrating a POS system for a multidisciplinary team, significantly improved patient intake and service delivery in a high-volume setting.

Positioned the practice for future acquisitions and boosted annual revenue through accurate claims processing with the new EHR.

MIPS Onboarding Manager, University of Maryland Medical Systems 01/2016 – 10/2017

Oversaw clinical improvement and MIPS onboarding for ~35 practices. Conducted regular project meetings with providers and the executive leadership. Collaborated with cross-functional teams. Utilized KPIs and metrics to drive project success.

Overhauled Epic workflows and achieved a 35% revenue increase in the first 6 months; implemented Epic systems, trained staff on Dot tools and phrases, and provided continuous support and troubleshooting.

Improved quality of care for patients by identifying and addressing gaps in care. Through MIPS enhanced clinical documentation, engaging providers in workflow improvements, and ensuring compliance with MIPS requirements.

Health Information Operations Manager, Holy Cross Hospital 06/2011 – 07/2012

Enlisted to assist the director with HIM operations for Cerner. Facilitated EHR migration from Meditech to Cerner, overseeing data transition and user training. Revised data manuals to optimize workflows.

Led a project to revamp birth registry processes by hiring competent staff and instituting robust policies and procedures; reduced data capture time from 30 days after birth to within 24 hours while ensuring compliance with state regulations.

Drove departmental success by meeting productivity and quality metrics; exceeded internal and external customer satisfaction scores, earning recognition from senior leadership for exceptional customer service.

Enhanced staff morale and productivity by involving in decision-making and offering incentives, such as branded merchandise.

Health Information Manager, Kaiser Permanente of the Mid-Atlantic States (KPMAS) 02/2009 – 06/2011

Improved patient satisfaction from 24% to 95% within 6 months by improving staff morale at 7 health centers; conducted staff consultations and implemented WebEx meetings. Worked on the "Care Everywhere" interoperability module within Epic to enable seamless electronic communication between facilities. Enhanced privacy and security measures by implementing stringent monitoring protocols for health records access, reducing unauthorized access incidents, and improving compliance with privacy regulations. Worked with Behavioral Health on their forms migration into Epic utilizing Visio, and working exclusive with the providers to ensure full data capture.

Additional Experiences: Project Manager, University of Pittsburgh Medical Center (UPMC); Electronic Medical Record Specialist, UPMC; Manager, Medical Record Services as Project Manager installing Ambulatory EHR, Behavioral Health Record; Heritage Valley Health Systems; Claims Liaison/Data Analyst, Coventry Health Care; Provider Relations Coordinator, Coventry Health Care; Medical Transcriptionist, UPMC

Education & Certifications

Bachelor of Science in Health Information Management, University of Pittsburgh

Associate Degree in Medical Secretarial, Monroeville School of Business

Currently working on Project Management Professional (PMP) certification

Certifications & Licenses:

Lean Six Sigma Certified

Registered Health Information Administrator (RHIA), Eligible

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