Customer Service Assistant
Resume:
Tanya M. Beaumont
Gainesville,Fl 32607 Ph:352-***-**** Email:***********@*****.***
Objective: Obtain a position in an organization that utilizes my skills in ….
Skills and Training
Education
●Microsoft Word
●Microsoft Excel
●Quickbooks Pro
Preparing and coordinating payroll inventory, stock ordering, invoicing, and general office duties.
Customer Service Assistant
Employee Development Workshop July 2009 (Florida Works)
Miami Southridge Senior High School
August 1997 – August 2001
Miami, FL
Santa Fe College
October 2008 - Not Completed
Major: Social Work
Gainesville, FL
Work Experience
UF Health Shands Children’s Hospital Gainesville, FL
Housekeeper August 2023-Present
●Assisting units in maintaining high patient satisfaction by servicing patient rooms
●Help units keep up cleanliness standards
Berkeley Pointe Apartments Ocala, FL
Leasing Agent February 2021-2023
●Utilize maintenance software program to enter in and track service requests and track unit turns.
●Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
●Prepare market surveys and traffic reports.
●Lease renewal process
City of Gainesville RTS Gainesville, FL
Driver November 2015- 2021
●Served the Gainesville population by transporting them on their daily commutes
●Sanitized the bus after each shift
●Communicated incidents via radio
●Ensure payment was received before transporting and provided change as needed
●Maintained customer service by responding to questions
Radio Shack Gainesville, FL
Sales Representative May 2011- March 2013
●Provide customers with assistance by answering questions and fulfilling their requests
●Cross-sold merchandise and services, repairs on products
●Processing efficient transactions
MV Transportation Gainesville, FL
Driver January 2009- April 2009
●Transported clients from their home to their doctor appointments or other appointments they choose to go throughout the day
●Established professional relationships and rapport with clients and their families
Bath & Body Works Miami, FL
Sales Associate and Cashier October 2007- January 2008
●Ringing up customers and helping them with the products.
CVS Coral Gables, FL
Cashier and Customer Service June 2006 - February 2007
●Process customer transactions and facilitate returns.
Direct TV Sales Culter Bay, Fl
Teleservice Representative February 2004 - May 2006
●Placing orders for people who like to order DIRECTV also assisting people who need help with customer service issues.
●Answering multiple phone lines on the switch broad
Capital One Plantation, Fl
Collector September 2003 - December 2003
●Collecting on overdue card bills
Winn Dixie Supermarket Plantation, Fl
Cashier April 2003 - September 2003
●Cashiering and re-stocking shelves
Gnesis Corp Kendall, Fl
Receptionist /Secretary April 2002 - April 2003
●Overseeing daily office operations and ensuring smooth functioning of administrative processes
●Managing office supplies inventory and procurement, optimizing cost efficiency of the construction company
References
Misty Thomas
Coworker RTS since 2015
Phone: 352-***-****
Reginald Howard
Client MV Transportation since 2009
Phone: 352-***-**** & 352-***-****
Keyiah Evans
Supervisor 2021-2023
Phone: 352-***-****
Lisa Brooks
Coworker RTS since 2015
Phone: 352-***-****
Description of Duties
●Handling incoming and outgoing correspondence, including emails, phone calls, and mail.
●Maintaining office records and files, ensuring accuracy, organization, and confidentiality.
●Assisting with budget management, expense tracking, and invoice processing.
●Liaising with vendors, suppliers, and service providers to negotiate contracts and agreements.
●Providing administrative support to executives, including drafting reports, presentations, and other documents.
●Resolving office-related issues and conflicts in a timely and professional manner.
●Implementing and maintaining office security measures, including access control and emergency procedures.
●Managing office communication channels, including phone systems and interoffice messaging platforms.
Contact this candidate