General Manager Customer Service

**** ******** ***, ******, ***, ***** *

***************@*****.*** * 937-***-****

THOMAS MEYERS

PROFESSIONAL SUMMARY

General Manager with over 8 years of experience in the food service industry, adept at enhancing team performance and

operational efficiency. Utilizes strong skills in team leadership, strategic planning, and customer service to drive sales growth and

improve customer satisfaction. Passionate about developing staff through effective training programs and committed to

implementing cost-control measures for significant expense reduction.

EMPLOYMENT HISTORY

GENERAL MANAGER Aug 2017 - Present

Dominos Dayton Ohio

¢ Oversee daily operations, ensuring smooth service and customer satisfaction.

Increased sales by optimizing team performance and operational efficiency.

Developed staff training programs, enhancing team skills and productivity.

Resolved customer complaints promptly, improving overall customer experience.

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Implemented cost-control measures, resulting in significant expense reduction.

SKILLS

Team Leadership, Project Management, Strategic Planning, Customer Service, Performance Analysis, Budgeting,

Conflict Resolution.

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