Hr Operations Multi-State

Jose Mercado

917-***-**** / ************@*****.***

WORK EXPERIENCE

WORK EXPERIENCE

International Rescue Committee/42nd Street, New York, NY – May 2024 to March, 2025

Payroll Manager (Contract)

Process weekly, bi-weekly, and monthly payroll for employees, international, multi-state, local, union, and non-union using ADP Vantage, ADP Workforce Now and Workday system.

Collect, calculate, and input data in ADP Vantage/Workforce now; Gather, check, and verify timekeeping data for all employees in the Workday system.

Managing and handling the garnishments, managing the payroll audits and workers comp audits; managing and processing the commissions, incentives, bonuses, severance pay, calculations of overtime, retroactive payments.

Perform proper and accurate payroll codification of employees’ wages and other codes; input leaves of absence in ADP and Workday system and maintain accurate leaves of absence of records; overseeing the quarterly and year-end reconciliations.

Managing the W-2’s, 1099, 941 form as well as the payroll adjustment and amendments; managing all benefits such as medical, dental, vision, 401K; FLMA; managing the high volume of emails every day, managing the 401k contribution and BRI; preparing Payroll General Ledger/Journal

Entries; importing payroll transaction into GL interface, etc... managing all the deductions, updates all employees’ profile in the system. System Used: ADP Vantage, Workday system Now; ADP Vantage and Workday and ADP Smart compliance.

Reconcile payroll results prior to completion of the payroll & validate confirmed reports; assist accounting with GL reconciliation; assist wages sourcing and processing for short term business travel & transfers.

Ainsworth Integrated Construction/Facilities, New York, NY October 2022 – May 2024

Senior Payroll & Benefits Manager

Supervised a team of five including Senior Payroll Specialists, Payroll Analysts, and Payroll Coordinator

Managed and processed payroll for international, multi-state, local, union, and non-union employees including 1,900 domestic employees and 700 global employees; managed commission, incentives, bonuses, invoices, etc.

Processed reconciliations, travel expenses, time and attendance, accruals, and wire transfers

Resolved all payroll issues and inquiries, managed union contracts and updated agreements with employer.

Created payroll reports by using Excel, 941Form, 1099, NYS 45; implemented and migrated info to new system.

Managed medical, dental, vision, FMLA, FSA, 401K, and commuter benefits; managed the General Ledger

Maintains compliance with I-9 Records and E-Verification requirements. Ensure paper documentation is sorted, alphabetized, and filed for immediate retrieval.

Transition to the new WebI-9 process and establish search, auditing, re-verification, and retention procedures. Performs regularly scheduled Work Authorization Expiration audits. Ensure I-9 processing is always complying and supports the tracking and management of HR Operations activities.

Participate in conducting compliance related fact-finding investigations and ensure proper and accurate invoices for vendor provided services, coordinates timely payment and tracks posting/payment of funds.

Review the quarterly and year-end tax filings & employees tax forms; resolve all employees internal stakeholder’s inquiries, assist & reconcile benefit & pension plans & the impact to payroll in each country.

Payroll System used: UKG UltiPro, Workday and UKG UltiPro Dimensions

Samuel Field YM-YWHA, New York, NY October 2018 – September 2022

Senior Payroll Manager

Supervised a staff of three including Senior Payroll Coordinator and two Payroll Specialists

Managed payroll for 2,600 through 2,800 union and non-union, exempt, and non-exempt employees

Managed payroll journal entries, payroll adjustment, benefits, 401K, BRI, garnishments, reconciliation, incentives, commissions, bonuses, severance, manual checks, 1099, 941 form, W-2’s, travel expenses, etc.

Processed stocks, payroll reporting, auditing, integration, and migration; resolved payroll issues and inquiries.

Created reports through custom reporting, ADP Smart compliance; responded to a high volume of emails.

Design and assist the HR team in the education and training of managers and the HR organization on regulatory and compliance issues. Working with Labor & Employment Counsel to proactively identify regulatory changes and recommending necessary policy, process, practice, or training changes/needs to ensure compliance.

Maintains compliance with I-9 Records and E-Verification requirements. Ensure paper documentation is sorted, alphabetized, and filed for immediate retrieval. Transition to the new Web I-9 process and establish search, auditing, re-verification, and retention procedures. Performs regularly scheduled Work Authorization Expiration audits. Ensure I-9 processing is always complying. Manages the process for creating and maintaining Human Resources Standard Operating Procedures. Coordinates the committee’s efforts for creation, edits, and approval of procedures. Maintains the site for communication SOP information appropriately.

Responsible for preparing and analyzing metrics and reporting of data for HR processes. Communicates actuals, trends and forecast results to management and executive teams. Responsible for preparing ad hoc reporting and provides analysis as needed.

Support the tracking and management of HR Operations activities and Participate in conducting compliance related fact-finding investigations, Conduct compliance training and re-training.

Development of an effective outreach program that meets regulatory requirements and supports areas of opportunities related to affirmative action program goals.

Medidata Solutions, New York, NY October 2017 – September 2018

Senior Payroll Analyst

Managed and processed the international, multi-state and local payroll (exempt and non-exempt)

Processed reconciliations, travel expenses, time and attendance, and wire transfers; checked currency rates.

Resolved all payroll issues and inquiries; created payroll reports in Excel and implemented payroll system.

Collected, analyzed, and prepared reports; researched, analyzed, and audited data to detect and correct errors or omissions; reconciled differences within established payroll, benefit, retirement, and accounting systems.

Asphalt Green, New York, NY July 2015 – September 2017

Payroll Manager

Managed and supervised the payroll team including two Payroll Specialists and the Payroll Coordinator

Processed payroll for 2,670 union and non-union, exempt, and non-exempt employees

Managed benefits such as medical, dental, vision, 401K, FLMA, FSA, HSA; commuter benefits; garnishments, time and attendance, payroll journal entries, and reconciliations; collected and distributed W-2's, 1099, and 941 form.

Conducted payroll audits and workers comp audits; created and provided all payroll reports; managed the accruals (vacation, sick leave); manual checks, and direct deposits; managed new hires and terminations.

Managed employment verification and unemployment claims; managed commissions, bonuses, incentives, and severance pay; oversaw and directed payroll procedures, ensuring compliance with laws and tax obligations.

Stay abreast of all applicable legal and regulatory reporting requirements affecting HR activities to ensure the company policies, procedures, and reporting activities are following federal, state, and local laws related to employment.

Evaluate HR and organizational processes, policies, and program tools with a focus on identifying risks, improvements to increase efficiency, and manage compliance internally and externally.

Acts as a liaison between all levels of line and staff management, compensation and benefits department, legal counsel, and outside service providers

Work closely with HR teams to assist in improving and assuring adherence to processes, policies, and legislation.

Lead the team and process of conducting on-site and virtual HR compliance audits including preparing results and remediation plans.

Partner with Workforce Analytics team to compile data and prepare key government required reports.

Partner with Workforce Analytics team to develop, implement, and measure the success of all compliance & risk programs.

Ensure proper and accurate invoice for vendor provided services, coordinates timely payment and tracks posting/payment of funds.

Harlem Children's Zone, New York, NY July 2010 – July 2015

Senior – Payroll Accountant

Supervised payroll teams including Payroll Coordinators and two Payroll Specialists and managed payroll for 5,600 employees, local, and multi-state; managed process, verified data, and ensured accurate payment.

Ensured compliance with federal and state regulations related to payroll, including tax withholding, benefits, and payroll deductions; maintained accurate payroll records and prepared reports for management and agencies.

Collaborated with HR to ensure accurate employee data and maintained employee payroll records.

Communicated with employees regarding payroll-related inquiries; provided support for audits related to payroll and benefits; developed and implemented processes and procedures to improve payroll efficiency and accuracy.

Assisted with other accounting and finance functions including garnishments, created reports, bonuses, commission, incentives, and severance pay, manual checks, direct deposits, and wire transfers.

Conducted payroll audits, FMLA, UI & FIT; processed multi-state taxes and unemployment claims.

Managed accruals (vacation leave, sick leave, LOA, PTO); union & non-union payroll and stipends; payroll journal entries; organized all payroll files; tax deposits, quarterly returns; and created all payroll reports.

ADDITIONAL EXPERIENCE

Times Square Alliance, New York, NY – Finance/Payroll Administrator April 2006 – July 2010

NYU Medical Center, New York, NY – Senior Accounts Payable Specialist October 2003 – March 2006

Prado & Tuy, LLP, New York, NY – Bookkeeper May 1998 – October 2003

EDUCATION

Rochville University, Maryland City, MD (Online)

BBA (2004)

Lipa City Colleges, Lipa City, Philippines

BSBA, Accounting

SKILLS

ADP EV5, ADP Pay Expert, ADP People Soft, ADP Enterprise, ADP E-Time, ADP Workforce Now, Ceridian Dayforce, Banner, Job Diva, UKG UltiPro, UKG UltiPro Dimensions, Kronos, Lawson, QuickBooks, Excel, Dynamics, NetSuite, GL Interface

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