Human Resource Mental Health
Resume:
Valerie L. Wilson
Indianapolis, In 46254
Human Resource Manager
I am interested in joining your professional staff. Please find my resume enclosed, it will furnish you with information relative to my experience, skills and education. References and any additional information will be available at your request. As my resume indicates, I completed my master’s degree at Martin University, in Community Psychology in May of 2013. I also completed a Master Level Certificate in Public Management at Indiana University in 2005, and I also graduated with a Bachelor of Science in Paralegal Studies with a minor in Human Service from Calumet College.
My employment background and skills are in Social/Human Service, where my duties included case management, with working knowledge of the ICES system for (TANF) Cash Assistance, Food Stamps and Medicaid imbursement, and working knowledge with ICWIS system for Child Protective Services, both under the State of Indiana. I have also trained clientele in workshop settings taught interviewing skills and resume writing, completed Intakes/Interviewing/assessment of clients, and performed in-depth analysis of assessment for data collected and provided reports of findings with recommendations of de-sired fit in a work shop setting.
During My Internships and work experience, I learned skills for Clinical treatment of Patients, BPS Assessments, and developing individualized treatment plans, and discharge summaries, also determine clinical diagnosis using DSM V-TR, I have also set and preformed group therapy and individual therapy sessions for Adolescent and Adults in Mental Health and Addiction Treatment in PHP, IOP and Outpatient, and the Adult IOP Dual Program (Co-Occurring), and Methadone Maintenance Treatment. Education and prevention of Drugs and Alcohol, presentation and Seminars, for youth education through Above the Influence, for inner city teens. I have worked with those who are economically disadvantage, physically and mentally handicapped, as well as those who suffer from addiction to drugs and alcohol, both adolescents and adults.
I would like to apply my talents and skills to a position within your organization. I can also offer the following additional qualification:
Experience in assessments, individualized treatment plans and Discharge summaries, group and individual counseling. Investigation for Abuse and Neglect cases through the DCS, collected data to deter-mine state benefits for TANF benefits, and checked information for accuracy, Education and Prevention of Drugs and Alcohol.
A professional business demeanor, demonstrate excellent written and verbal skills, the ability to interact articulately and courteously, time management skills, knowledge of Microsoft word, excel, PowerPoint, etc.
Outstanding organizational skills combined with the ability to adapt to new challenges, a dependable and punctual work ethic, and ability to work long hours.
Provide leadership for fellow employees. Job Development, Resume writing, Job Search and interviewing skills, and Active listening skills.
Realizing that this summary cannot fully communicate the benefits I can provide, I would appreciate the opportunity to speak to you personally, and discuss how I can benefit your company. Thanking you in advance for your consideration.
Sincerely
Valerie Wilson
Resume
Valerie Wilson
3937 Wind Drift Dr. E.
Indianapolis, In 46254
********@*****.***
Valle Vista: Greenwood, March 2023-Currently:
Outpatient Therapist: Started in March of 2023 –Currently: Promoted to Outpatient Therapist, where duties are to work with patients that step down from inpatient, or referred from EAP, and other facilities for IOP treatment services.
Develop treatment planning, and updates when needed and drug screens regularly,
Facilitations of groups three time a week,
Educating patients on triggers to relapse and coping skills, and Relapse Prevention
Assisting in developing a relapse prevention plan.
Valle Vista: Greenwood, November 2021 - March 2023:
Intake Specialist: Returned back to Valle Vista March of 2021 returned and worked as intake Clinician duties were to take incoming crisis calls, from hospitals to individuals seeking treatment, from mental health to substance abuse.
Conduct screening for suicidal and homicidal ideations, for acute care services.
Complete direct care services from hospital referred patients from St. Francis, and other hospitals for acute care service within our inpatient for Detox or Stabilization.
Conduct Tele-psych for St. Francis
Complete collection of documentation by collecting Insurance Information, and pass information to utilization review.
Hendricks Behavioral Hospital: April 2021- February 2023
Inpatient therapist: Work week-ends for dual diagnosis unit for adults. Duties are to
Complete assessment for new patients, treatment planning and problem list.
Prove daily process groups.
As an Inpatient Therapist additional duties were to conduct daily groups, psycho-education and process groups. Complete group notes and file in a timely manner.
Complete discharge planning and assist the discharge planner in setting up appointment for patients. Establishes positive, trusting rapport with patients.
Diagnoses and treats mental health disorders.
Creates individualized treatment plans according to patient needs and circumstances.
Meets with patients regularly to provide counseling, treatment and adjust treatment plans as necessary.
Sycamore Springs: May 2019 to April 2021:
Inpatient therapist: Worked week-ends of the dual diagnosis unit for adults. Duties were to
establishes positive trusting rapport with patients
Complete assessment for incoming patient, complete treatment plan and problem sheet,
Provide daily process groups for addiction treatment programming.
Provide family group sessions for family education and information concerning being a support and support groups.
Worked with discharge planning to provide next level of care for patient.
Diagnoses and treats mental health disorders.
Creates individualized treatment plans according to patient needs and circumstances.
Meets with patients regularly to provide counseling, treatment and adjust treatment plans as necessary.
Fayette Regional Hospital (North Star) May 2018 to May 2019:
Inpatient Therapist: Duties are to
Complete intakes for new incoming patients to determine if they meet criteria for inpatient stay, establishes positive, trusting rapport with patients.
Complete safety and crisis planning for each patient and provide treatment recommendations for patient that are leaving the facility.
Inpatient Therapist additional duties were to conduct daily groups, psycho-education and process groups.
Complete group notes and file in a timely manner. As inpatient therapist, my duties also include doing individual with patients who did not attend groups.
Complete individual treatment plans and develop treatment goals and problem list for each patient.
Valle Vista: Greenwood, In March 2017 till May 11, 2018:
Inpatient Therapist: Duties were to complete psychosocial assessments for all new incoming patients.
Complete safety and crisis planning for each patient and provide treatment recommendations for patient that are leaving the facility.
As an Inpatient Therapist additional duties were to conduct daily groups,
Complete group notes and file in a timely manner complete individual treatment plans and updates as needed.
Develop treatment goals and problem list for each patient and discharge planning.
Valle Vista: Greenwood, IN: May16, 2016-March 2017:
Intake Specialist: Started Inpatient Therapist in March of 2017 Work as an intake Clinician duties were to take incoming crisis calls, from hospitals to individuals seeking treatment, from mental health to substance abuse.
Conduct screening for suicidal and homicidal ideations, for acute care services.
Complete direct care services from hospital referred patients from St. Francis
Conduct Tele-psych for St. Francis Complete collection of documentation by collecting Insurance Information, and pass information to utilization review.
Options Behavioral Health Systems- Indianapolis IN: January 4, 2016- December 16, 2016:
In-patient Therapist: Presently work in an inpatient setting on acute care unit for adults which house up to 16 to 24 Adults. Using motivational interviewing skills, CBT techniques, DBT techniques, to insure that patient are receiving evidence based treatments, and teaching coping skills and allowing patient to recognize and understand their triggers. Primary diagnosis is mental health, also work with dual diagnosis patients. Under the direction of Clinical Supervisor and Inpatient Nurse Practitioner, duties were to: provide group and one on one therapy sessions, using CBT, DBT, and motivational interviewing techniques. Taught patients skills that enhanced
Coping, and gave introduction and knowledge of individual triggers that cause stressors, or relapse. Responsibilities:
•Teaching coping skills and allow each patient to acknowledge and learn that triggers while they're in the inpatient unit
•Completed Bio-psychosocial Assessments, •Individualized treatment plans,
•Developed individual treatment goals, and safety plans
•Worked with suicidal, homicidal, mentally ill and substance abuse patients.
•Facilitated groups and 1:1 sessions with patients. Complete discharge summaries, and provide aftercare appointment to all patients being discharged within 7 days of the discharge.
Families First – Indianapolis IN: January 7, 2015 to January 4, 2016 Drug and Alcohol Counselor: Facilitated Groups using Psycho-education, Psycho-Therapy, using motivational interviewing, CBT Techniques, and teaching DBT skills. Taught patients to identify triggers and coping skills. Assessment writing for reports both DCS and Court ordered patients on probation order to take drug treatment classes. Completed exit interviews and discharge summaries. Primary diagnosis is substance abuse. Responsibilities:
•Completed initial assessment BPSA
•Complete all assessment reports for DCS Clientele.
• Facilitated group sessions for IOP FOR 16 weeks 3 nights a week for enrolled clients and facilitated aftercare group for 8 weeks for 1 night a week.
• Complete all monthly reports in a timely manner for DCS Clients and probation clients Indianapolis
Treatment Center Methadone Maintenance Treatment Facility-Indianapolis, IN: November 2013 to February 2015 Drug Counselor:
Outpatient substance abuse treatment facility serving patients afflicted with the disease of addiction. Work closely with Clinical Director, Clinical Supervisor, other clinicians, and medical personnel In accordance with State and Federal Regulations to provide care for patients. Under the supervision of the Clinical Supervisor, our Counselors are ultimately responsible for providing individual and group therapy to patients to clients with a primary diagnosis of chemical dependency. Additional responsibilities include assisting our patients with developing their treatment plans and reaching their treatment goals. Preparing current patient progress reports and completion notices, Responsibilities:
• Providing paperwork to patients, courts, probation and parole departments and referral sources;
• Maintaining accurate records to ensure compliance with all Federal and State regulations;
• Coordinating and cooperating with local agencies and organizations
• Complete Bio psychosocial, treatment plan, discharge summary
• Counseling sessions Individual and group sessions.
• Facilitate groups for Co-Occurring, Relapse Prevention, Early Recovery Group
• Psych-education and Psych-Therapy sessions
Meridian Health Services-Indianapolis, IN: December 2012 to October 2013 Behavioral Clinician: Community based program provided counseling in an in-home setting. CANS/ANSA Certified from 0-5, 5-17 and Adults Responsibilities:
• Connexxions Dual Diagnosis for DD/MR Clients • Treatment Plans every 90 days
• Cans and Ansa assessment every 6 months • Interview Clients in crisis situations involving social, emotional, financial, martial, health, or other problems to develop background and details of problems. • Assess and evaluates cases and prepares and implements treatment and case management plans Counsels’ clients, assisting them in identify and resolve problems and make effective use of resources.
• Organize and conduct support groups for clients • Work closely with families of clients an provides appropriate clinical services to family members including individual counseling and group work
• Maintains working relationships with staff of other agencies and institutions, homes, and facilities as acts as a liaison between clients and agency or institution
• Work collaboratively with medical staff serving clients
• Develops and maintains contact with other agency staff and local service providers to develop specialized services for clients and their families.
• Assists clients in finding ways to adjust to changes that will allow for a comfortable lifestyle as situation permits
• Encourages clients to do things for themselves to retain feelings of independence and self-esteem, and provided consultation to staff on specific cases involving coordination of care.
• Prepares and maintains written case records, reports and forms, performs case follow-up and closing, and performs other administrative task as required.
Anthem BC/BS-Indianapolis, IN- February 2010 to December 2011 Customer Service Rep:
Duties were to function in all aspects of customer service, claims and/or membership helping with issues and resolutions to problems. Responsibilities:
• Performs research and analysis, of data for members and providers, advocating on behalf of customers through whole case methods to determine benefits to be paid, and processed for the members.
• Provide full service to members, providers, group administrators, and brokers by processing health care claims, handling inquiries, and/or performing membership functions.
• Performs at least two of the three functions routinely, research, processing and correcting claims data while maintaining call handle time, and adherences on phone system.
• Receives inbound telephone calls or paper and electronic claims from members and providers.
• Resolves issues for members, providers, group administrators and brokers (trouble shooting) analyzes the situation and completes research to ensure no rework or follow-up issues.
• Applies knowledge of policies and procedures, products, legislation and claims workflow.
• Interacts with systems to ensure claims are paid or denied based on terms of contract, and Initiates interaction with other areas to ensure claims are handled properly and thoroughly
• Interprets claims to determine primary or secondary liability and recognize when additional information is needed.
• Makes decisions on claims payment while considering benefit status, provider status, and impact on WellPoint, the provider and the member.
IPS School Corp-Indianapolis, IN: August 2008 to February 2010:
Substitute Teacher Substitute teachers should assume all of the duties and responsibilities of the regular teacher. Check the mailbox of the teacher for whom you are substituting at least twice during the school day for materials to be distributed and special bulletins. Consult the teacher's plan book for the day's lesson plans. Responsibilities:
• Sending the attendance reports to the office
• Submitting the lunch count to the office.
• Extra duties" for which the regular teacher might be scheduled (i.e., bus duty, hall duty).
• Familiarization with evacuation plans in case of a drill, correcting of daily written work if answer keys are available, and created curriculums for students on weekly basis, until regular teacher returned.
Department of Child Services (CPS) - Indianapolis, IN: September 2006 to June 2008
Family Case Manager II The purpose of the position is to protect children from abuse and neglect and either maintain or reunify families whenever possible and, when in the best interest of the child, to achieve a permanent home or independent living for children un-able to be reunited with their families in a timely manner. Responsibilities:
• Investigates reported incidents of child abuse, neglect, makes a determination of whether or not the incident is substantiated and develops recommendations to a Juvenile Court for disposition
• Assess level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may recommend removal of the child from the family as the situation warrants.
• Performs needs assessments to determine treatment options for families and children.
• Testifies in either a Juvenile or Criminal Court of Law concerning the needs of the families and children
• Maintains case files and develops briefing reports for the community child protection team, in-office case staffing or out-of-home placement agency staffing.
• Develops plans with families and children in their home to divert children from the juvenile justice system.
• Develops case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to assure a permanent home for the child.
• Accepts on-call responsibility (includes weekends and holidays) periodically to receive and investigate allegations of child abuse/neglect
• Conducts home studies, family histories and recommends placement for adoption to an adoption team.
• Recommends foster families and child care homes for licensure and assists in the development of foster home recruitment and training, as needed
Charter School of the Dunes - Gary, IN: April 2005 to September 2006 Instructional Assistant:
Monitor behavior with special student that is considered Emotionally Handicapped and complete daily reports to Special Ed instructor: Responsibilities:
•Work with student as a one-on-one assistance to ensure academic improvement
• Take active role in student's behavior plan and IEP meetings to ensure the best possible intervention plans for student.
•Provide mediation services to all students when needed.
Gary and Hammond IN - Hammond, IN: May 2001 to August 2004
Family Case Coordinator Interview Clients in order to determine eligible for state and federal benefits of food stamps, medical and TANF Cash Assistants, conducted case review, monitored cases using data exchange through the ICES system for other agencies making sure benefits are accurate. Responsibilities:
•Maintained case records through data system (ICES) and hard copies of case files
• Case management, worked with clientele to seek out job opportunities and give job leads
•Daily computer usage using Microsoft professional Office XP
•Provided supported services for Impact Participants
•Worked along with contracted providers to achieve self-sufficiency successes for Impact Clientele •Collection of data to assist in making determination from information given by interviewed clientele to determine eligibility
Division of Aging and Rehabilitation Services, Gary IN Blind and Visually Impaired Services-Based
Main Indianapolis Office in Gary, IN: June 1998 to May 2001:
Rehabilitation Teacher for the Blind and Visually impaired Facilitated workshops and symposiums that were to give information about free services that Blind and Visually Impaired Services, in five counties offered for the citizen within the State of Indiana were blind or visually impaired. Responsibilities •Instructed those who were blind or visually impaired on daily living skills needed to function continually in their homes and community surroundings
•Taught skills using computers, tape recorders and other adaptive equipment, as well as instructed on Braille for reading purposes for the blind
•Ordered and trained in the use of all adaptive equipment ordered for the clients use to assist them to continue skills learned by our services, equipment to enhance their daily living: CCTV's, magnifiers, cooking equipment, templates for check writing, and writing purposes as well as reading material written in Braille for continual practices.
Education
Master of Science in Community Psychology Martin University - Indianapolis, IN 05/2013 Certificate in Public Management Certification: Indiana University Northwest - Gary, IN 12/2005
Bachelor of Paralegal Studies with a minor in Human Services Calumet College - Whiting, IN 05/2004
Work Experience:
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