Kelly Miller RESUME
Plainfield, ON K0K 2V0
email: ************@*****.***
Objective: To secure employment in the Belleville area.
HIGHLIGHTS AND QUALIFICATIONS
Over 20 years’ experience providing administrative support in both medical and legal offices
Highly motivated, energetic and persistent
Accurately transcribed privileged material
Solid communication and multi-tasking skills using good judgment
Good attendance and work record
Trustworthy, honest and loyal, reliable, passionate team player and able to work independently
PROFESSIONAL EXPERIENCE
Front of House Supervisor
Hogtown Smoke in the Creek, Stoney Creek June 2021 – October 2022
Medical Office Assistant
Markham Pediatric Clinic, Markham January 2021 to June 2022
Greeted patients entering the clinic and gave them directives based on their appointment
Validated Health Cards
Weight and measurements of children
Review voicemail messages and return phone calls
Sterilization of the examination rooms
Medical Office Assistant
United Urgent Care, Markham January 2018 – May 2019
Greeted patients entering the clinic and gave them directives based on their appointment
Entered information on new patients’ demographics and confirmed patients’ OHIP coverage
Handled all incoming and outgoing faxes, responding quickly to urgent requests
Contacted specialists and scheduled appointments; following up by informing patient of appointment
Ordered stationery and other office supplies monthly; maintaining adequate supplies
Recognized by employer for handling difficult patients effectively
Senior Litigation/Employment Legal Assistant
Manulife Insurance, Toronto 1996 - 2017
Drafted and prepared Court documents such as Statements of Defence, Motion Records, Affidavits of Documents, Examinations for Discovery and other pertinent documents for Court filings
Transcribed sensitive and confidential documents for the Vice President, Senior Counsel
Effectively managed all aspects of day-to-day operation for the Vice President, Senior Counsel
Demonstrated strong problem solving techniques and exercised good judgment
Trained, oriented and coached new personnel in all procedures