Data Entry Customer Service

Terri Lynne Easthon

**** ***** ***** **. *. Jacksonville, FL 32244

Cell: 904-***-****; Email: ********@*****.***

WORK HISTORY

KeHE Distributors Elkton, FL January 2017 to Current

Account Support Specialist

Data Entry

Manage and process requests for 5 companies

Promotions, Cost Changes, Authorize, Deactivate, Set up new accounts

Customer Service

Excel Spreadsheets

Southeastern Aluminum Products Jacksonville, FL December 2014 to December 2016

Customer Service Representative

Data Entry

Custom, Stock, Importing Orders and Estimates

Filing, Scanning and Indexing

Switch Board

Preparing and Ordering Sales Aid Materials

Seal Pro (In House Software)

Jaxhandyman Warranty & Repair Corp. Jacksonville, FL May 2010 to November 2014

Office Assistant

Power Point Presentations

Excel Spreadsheets

Preparing Word Spreadsheets for Work Orders and Change Work Orders

Quick Book Entries

Credit Card and Merchant Entries

Customer Service, Answering Phones and emails

Scheduling

Preparing Payroll

Recording Account Receivables and Payables

Balancing/Reconciling Checking and Savings Accounts

Filing, Faxing, Ordering Office and Work Order Supplies

Work with Subcontractors, Property Managers, and Home Owners

WesBanco Bank Inc. Wheeling, WV August 2000 to March 2010

Loan Clerk 1

Reconciliation

Process/Balance In Process Accounts, Checking Accounts, & Disability/Death Claims

Balancing Freddie Mac EDR and Loan Level Reporting

Correcting Unposted Loan Account Payments

Data Entry

Process and Balance Disability and Death Insurance Claims

Prepare Weekly, Mid-Month and Monthly Excel Spreadsheets

Answering Multi-Line Telephone System

Dr. J. Michael Wilcox, D.D.S. Wheeling, WV August 1991 to July 2000

Office Manager -Receptionist

Scheduling Appointments

Filing

Answering Multi-Line Telephone System

Data Entry and Process Dental Insurance Claims

Accounts Receivable and Payable

Daily and Monthly Financial Statements

Ordering Office and Dental Supplies

Wheeling Downs Racetrack Wheeling, WV April 1991 to August 1991

Admissions

Greeting Customers

Money Handling

Selling Racing Programs

Ushering Patrons

Dr. Wm. D. Robertson, D D.D.S. Wheeling, WV Sept. 1989 to Dec. 1990

Dental Assistant

Four Handed Dental Assistant

Assisting in Endodontic Procedures and Surgery

Scheduling Patrons

Answering Multi-Line Telephone System

Ordering Dental Supplies

EDUCATION/TRAININGS September 1996 to Present

Certified Food Handler

Jackson Hewitt Tax Service

Healthcare Cash Management

Soft Tissue Management

Sexual Harassment

Customer Confidentiality

CRA Compliance Service

WesBanco Information and Compliance Security

Customer Service

BSA Training

FSS New Hire

BRP and ID Theft/Pretext Calling

Financial Selling Systems

Valuing Diversity

Internal Support

Mastering/Advanced Microsoft Excel, Word and Presentation September

1984 to May 1988 General High School Diploma Wheeling Park High School

COMPUTER SKILLS

Windows 7 to 2010

Biz Hub

Microsoft Office 2003

Quick Books

Midanet

Metavante

Bankway

IS View System

Fon Hud3.5

Syspro6.1

References Upon Request

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