Work History
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Profiles
Skills
Olivia Muller
Skilled in customer interactions and service solutions, excelling in team collaboration and adapting to changing needs while maintaining a strong focus on achieving efficient and empathetic service. Background in the bridal industry, honing skills in creating personalized and memorable experiences for clients. Commitment to team collaboration and achieving results ensures seamless coordination and customer satisfaction. Expert in fashion consultation and client relationship management, with a flexible approach to adapt to evolving needs. Recognized for keen attention to detail, consistently delivering high-quality outcomes.
Bridal Stylist
Lovely Bride NYC, New York, NY
2025-02 -
Current
Created memorable experiences brides their families providing attentive service throughout entire selection process.
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Assisted brides in selecting perfect gown styles based on their body shape, preferences, and wedding theme.
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Provided expert guidance on color coordination, fabric selection, and accessory choices for a cohesive bridal look.
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Customer Success Specialist
Thoughtly, New York, NY
2024-07 -
2025-02
Conducted regular account reviews to assess client status, identify opportunities, and ensure continued success.
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Collaborated with cross-functional teams to advocate for customer needs and drive product improvements.
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Implemented process improvements that resulted in
increased efficiency within the Customer Success team.
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Analyzed usage data to identify trends, anticipate challenges, and proactively address potential issues
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Address
Jersey City, NJ 07302
Phone
*********@******.***
https://www.linkedin.com
/in/olivia-muller-
78860a314/
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• Organizational Skills
• Receptionist
• Customer Service
before they escalated.
Server
Jimmy Buffett's Margaritaville-Fort Myers Beach, FL, Fort Myers Beach
2024-02 -
2024-07
As a dedicated and efficient team member at La De Dah restaurant within Margaritaville Resort on Fort Myers Beach, I have quickly excelled in my role over the past several months
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My responsibilities include providing exceptional
customer service, ensuring smooth daily operations, and maintaining a clean and welcoming environment
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My ability to swiftly learn and adapt has contributed significantly to the positive dining experiences of our guests.
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Server
Flagship On The Fox-Saint Charles, IL, Saint Charles 2022-01 -
2024-01
My dedication to providing exceptional service is
reflected in positive customer reviews, and customer requests
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Proficient in managing a high-volume dining
environment, adept at multitasking, and ensuring timely and accurate order delivery
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Demonstrated excellence in upselling and promoting menu items, contributing to increased revenue
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Proven ability to foster positive customer relationships through attentive service and problem resolution
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Assistant Manager/Server
Alley 64-Saint Charles, IL, Saint Charles
2020-12 -
2022-01
Diligent Assistant Manager at Alley 64, overseeing bar and restaurant operations
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Adept at making prompt and independent decisions,
with a keen understanding of customer interactions
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Cultivated strong relationships with regular patrons, contributing to a welcoming and enjoyable atmosphere.
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2018-04 - Receptionist and Administrative Assistant 2019-01
Representative
• Client relationship building
Exceptional
communication
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• Cash Handling
• Strong fashion sense
• Leadership
• Color theory
• Sales
• Modeling
• Fashion styling (5 years)
• Upselling
Education
Certifications
Interests & Hobbies
Leann's Nails Spa
While being a receptionist, I answered the phone to customers, scheduled appointments, cleaned, made
customers feel welcomed, and gave customers beverages when needed.
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Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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Confirmed appointments, communicated with clients, and updated client records.
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Associate's degree: Fashion Merchandising
Elgin Community College - Elgin, IL
2023-05
High school diploma or GED
St Charles East High School - Saint Charles, IL
2021-05
• First Aid Certification
• Food Handler Certification
• Driver's License
• Crafting and DIY Projects
• Fashion & Design
• Interior Design
• Music
• Animal Care
Enjoy participating in working out for overall physical and mental well-being.
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