Data Entry Customer Service

Daniela N Smith

*** ******** *****

Brooklyn, NY 11238

***************@***.*** • 347-***-****

SUMMARY

Data Entry Clerk experienced with typing and organizational skills. Perform clerical duties and errands for the Office of Communications by managing filing system. Generate efficient workable solutions to meet deadlines promptly. Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Transcription. EXPERIENCE

Online Research Respondent, New York, NY 2023 -

Perform market research through data collection and analysis for businesses and organizations. Freelance Writer, New York, NY 2016-2022

Wrote articles for lifestyle magazine, health website, city blog, and college newspapers.

Investigated and interviewed source material.

Received the Society for Collegiate Journalists certificate for published work. Surpriselake.org, New York, NY 2014-2015

Administrative Assistant

Updated paperwork by maintaining documents and word processing.

Handled incoming calls and recorded information.

Prepared applications for potential clients through customer service.

Distributed bill payments, donor checks, and mail packages.

Patch.com, New York, NY 2010-2012

Editorial Assistant

Scanned a listing of local businesses across cities and towns.

Contacted establishments via phone or email for verification.

Created descriptive blurbs to enter into AOL’s community directory. Duck Down Music Inc., New York, NY 2005-2009

Sales Representative

Analyzed album sales from record stores across the country and overseas.

Communicated with music buyers about the percentage of CDs sold and in stock.

Arranged inventory and merchandise for distribution.

Credited on several albums for my contribution. EDUCATION

BA, Journalism, Brooklyn College, Brooklyn, NY

Graduated: June 2009

AAS, Journalism, Kingsborough Community College, Brooklyn, NY

Graduated: Winter 2006

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