Customer Service Truck Driver
Resume:
S
Tonya Scott
tonyascott******@yah
oo.com
Humble, TX 77396
SUMMARY
Hardworking professional with proven expertise in operating loading equipment, trucks, and trailers to meet tight schedules. Excellent route planning, gps mapping, and inspection skills. Efficient Forklift Operator known for high productivity and ability to complete tasks efficiently. Possess specialized skills in inventory management, safety compliance, and equipment maintenance. Excel in time management, teamwork, and adaptability, ensuring smooth workflow and safe operations in fast-paced environments. SKILLS
Organization
Multitasking Abilities
Self-Directed
Time management
Basic math
Critical thinking
Excellent communication
Customer service
Task prioritization
EXPERIENCE
OTR Commercial Truck Driver
Grand Rapids, MI
Sweet Express/ Jun 2022 to Aug 2023
Inspected truck for defects and safe operating condition before, during and after trips. Processed shipment documents neatly and efficiently for each load. Maintained ongoing communications with operations center personnel to keep teammates informed.
Secured freight during breaks and stops to avoid theft. Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Planned routes based on knowledge of the geographic area in order to optimize efficiency.
Worked well with dispatchers to communicate route and schedule changes. Delivered products and freight to customers both locally and long distance. Obtained signatures needed to complete and process paperwork. Conducted daily DOT pre-trip inspections according to set checklist. Recorded expenses and maintained receipts.
Maintained safe driving habits to protect property and general public on roadways. Maintained good working relationships with co-workers and supervisors. OTR Commercial Truck Driver
Kansas City, KS
Riverside Transpport/ Jun 2021 to Aug 2023
Inspected truck for defects and safe operating condition before, during and after trips. Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Planned routes based on knowledge of the geographic area in order to optimize efficiency.
Maintained accurate log books of driving activities to ensure compliance with federal regulations.
Worked well with dispatchers to communicate route and schedule changes. Delivered products and freight to customers both locally and long distance. Obtained signatures needed to complete and process paperwork. OTR
Cypress, TX
Aramad Trucking/ Feb 2018 to Aug 2021
Used pallet jack and forklift to load and unload products at distribution centers and route locations.
Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Obtained signatures needed to complete and process paperwork. Followed company policies and procedures regarding safety, security, and compliance with traffic laws.
Ensured that cargo was properly loaded and secured before departing from each stop along route.
Maintained safe driving habits to protect property and general public on roadways. Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
EDUCATION AND TRAINING
High School Diploma
McClellan High School Jun 1992
Antelope, CA
CERTIFICATIONS
Forklift certified
EMPLOYMENT GAP
I want to explain the employment gap between 8/23-present. While with my last company, I experienced a medical emergency that required immediate medical attention, hospital stay, surgery and rehabilitation. I can happily say that i am completely able to return to work with no restrictions.
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