Robyn Karabin
Legal/Administrative Assistant
Bradley Beach, NJ 07720
*.*******@*******.***
Exceptionally dedicated administrative assistant (front desk) and legal assistant. My greatest skills include customer service, attention to detail, organization, and eagerness to learn. I am also proficient with computers and writing/proofreading.
Willing to relocate to: Monmouth County, NJ
Authorized to work in the US for any employer
Work Experience
Administrative/Legal Assistant
Ragan & Ragan, PC - Wall, NJ
June 2021 to February 2024
• Compose and revise legal documents for attorneys.
• Navigate collections database and extract weekly reports.
• Skip trace and scrub
• Negotiate with defendants to settle out of court based on clients parameters.
• Organize and prepare documents validating our argument for court dates and meetings.
• Serve as a liaison between defendants and attorneys, clients, and other law firms.
• Organize and maintain case files and legal documents.
• Offered advice to clients, answered basic legal questions and referred to legal counsel as needed.
• Provide administrative support for the office’s legal work.
• File motions through e-courts.
Freelance Copywriter
New York, NY
January 2016 to March 2023
• Write copy for multiple clients.
• Proofing and typing up menu's for chefs, restaurants.
• Making sure the descriptions make sense to both the customer and the kitchen staff to accurately describe the food or product.
• Set up menu layouts to be as comprehensive as possible and attractive to the eye.
• Typing up and/or proof reading final menu to send over for mock-ups. Freelance Journalist - Journalist
Online
March 2016 to September 2022
Being able to come up with story ideas and working on leads and cites to carry out said ideas.
• Researching facts and reference materials across all platforms.
• Conducting interviews.
• Writing, proofreading, grammar correction.
• Prioritizing time management in order to meet deadlines.
• Exemplary written communication skills.
• Ability to self-start big projects and meet deadlines by creating a project timeline which outlines what tasks to prioritize first, how much time they should take, and when each task should be done by to help each following task run as smoothly and efficiently as possible until project is completed. Manager
FINS - Sea Girt, NJ
September 2021 to June 2022
• Supervised 25-30 total employees
• Handled day-to-day operations
• Managed sales and customer relations
• Made daily and weekly deposits
• Handled all sales and revenue reporting
• Sales reports and forecasting.
• Scheduling shifts based on sales forecast and need.
• Organizing and streamlining processes and procedures to ensure peak efficiency and best profit margin to quality ratio possible.
• Oversee store operations to make sure everything is running smoothly and working correctly.
• Preforming office administrative work.
• Take inventory
• Place orders
• Act as the owners assistant by answering emails, scheduling meetings, taking notes at meetings and taking phone messages.
• Being able to navigate and fix problems with point of sale system.
• Work the sales software to document all numbers. Ex. Costs, Sales, Profit, Inventory, Product Number, Set Prices, Daily Employee Wages, how much we've done in discounts/coupons for the day, how many of each type of customer we've had that day (eat-in, take-out, delivery, door dash).
• Helping customers, taking care of any issues they may have with orders or service and taking steps to deescalate and resolve the issues to guarantee return customers. Waitress/Bartender
The Salty Whale and Guesthouse - Manasquan, NJ
June 2018 to March 2020
Make personal connections with the guests while taking care of their needs in a timely manner.
• Sales/ upselling
• Present bills, accept payments, and balance money at the end of the night.
• Assign duties, responsibilities, and workstations to co-workers based on the needs of that day.
• Train new employees in accordance with company standards.
• Resolve any customer complaints.
• Look for new ways to enhance and promote the business. Food and Beverage Manager
The Atlantic Club - Manasquan, NJ
June 2016 to May 2018
• Catering Assistant Manager
• Event planning
• Ordering Logistics
• Office work
• Inputting sales numbers into programs
• Inputting inventory numbers into computer program
• Keep an eye on the Sale to Wage ratio
• Bookkeeping
• Saving all receipts and paperwork for end of year taxes
• Save and archive all important paperwork, receipts, confirmations, contracts, invoices, bank statements, sales reports, time sheets, employees files.
• Inventory
• Set up procedures to maximize efficiency
• Train all new employees.
• Handle money drops at end of the day.
• Open and Closing responsibilities.
• Maximize sales and bring in new customers.
• Think up promotional ideas to push certain items and reach certain goals. Ex. if we have too many avocados one week and they aren’t used we will loose money. So I would do a promotion like half price guac. If we needed to meet a sales goal I would come up with a game/insensitive for the staff to up-sale a certain item and whoever sells the most wins $20.
• Excellent customer service.
• Scheduling serving and support staff
• Marketing ideas.
Modeling
Next Management - New York, NY
May 2013 to November 2015
• Learn to carry yourself in a powerful way
• Attend casting calls to audition for roles.
• Keeping track of multiple meetings, deadlines, phone/zoom calls, and appointments a day and being able to scheduled the week so it all works out.
• Create a personal connection with clients.
• Building yourself as a brand and promotion said brand across social media platforms.
• Creating captivating content to post on social media to gain a growing audience and keep their attention.
• Study and rehearse material in order to properly portray the role.
• Promote productions with interviews and social media.
• Representing myself in a way desirable to the consumers.
• Keep tight schedule, ability to multitask.
• Networking to make contacts.
Reporter, Writer
The Dominion Post - Morgantown, WV
January 2014 to December 2014
Investigate breaking news developments such as crime, natural disaster, ex.
• Gather information about events through research, interviews, attendance at meetings, ex.
• Review and evaluate notes in order to determine a story's purpose and length.
• Proofread and correct grammar and other potential errors.
• Be able to support a story's claims with facts and a works cited page.
• Ability to work on a timeframe and submit articles by the deadline.
• Office/Administrative work.
• Put organization systems into place for different tasks so everything follows an easy and accessible formula.
• Create a filing and archives system.
Education
Bachelor's Degree in Broadcast Journalism
West Virginia University - Morgantown, WV
September 2012 to May 2016
High School Diploma
Wall High School - Wall, NJ
September 2008 to June 2012
Associate's degree
Skills
• Journalism
• Proofreading
• Copywriting
• Restaurant Management
• Administrative experience (6 years)
• QuickBooks
• Legal drafting
• Document review
• Customer service
• Sales
• Computer literacy
• Typing
• Front desk
• Legal administrative experience
• Paralegal experience
• Office experience
• Microsoft Outlook
• Microsoft Word
• Law office
• Microsoft Office
• Computer skills
• Communication skills
• Phone etiquette
• Data entry
• Organizational skills
• Time management
• Analysis skills
• Administrative experience
• Writing Skills
• Retail sales
• English
• Guest services
• Microsoft Excel
• Legal drafting
• Adobe Acrobat
• Cataloging
• Account management
• Filing
• Customer support
• Lexis-Nexis
• Research
• Executive administrative support
• Editing
• Adobe Photoshop
• Adobe Premiere
• Accounts payable
• Management
• Negotiation
• Data collection
• Qualitative research interviewing
• Telemarketing
• Document management systems
• Legal Research
• Proofreading
• Document management
• Cash handling
• Copywriting
• QuickBooks
• Microsoft Excel
• Microsoft Word
• Data entry
• Customer service
• Typing
• Data collection
• QuickBooks
• Guest services
Languages
• Spanish - Intermediate
• American Sign Language - Intermediate
Certifications and Licenses
Driver's License
Bartender License
Food Handler Certification
Assessments
Social media — Proficient
February 2022
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Management & leadership skills: Impact & influence — Proficient September 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient May 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Front desk agent (hotel) — Proficient
July 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Administrative assistant/receptionist — Proficient June 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Analyzing data — Proficient
June 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Written communication — Proficient
February 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Project timeline management — Proficient
June 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Call center customer service — Proficient
September 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Outside sales — Proficient
July 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Food service: Customer situations — Proficient
July 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Sales skills — Proficient
July 2021
Influencing and negotiating with customers
Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
June 2022
Responding to customer situations in a retail setting Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Proficient
July 2021
Level of motivation and discipline applied toward work Full results: Proficient
General manager (hospitality) — Proficient
May 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
HR: Compensation & benefits — Proficient
February 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
March 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.