J o s h u a
S e r v a n t e z
************@*****.***
linkedin.com/in/servantezjoshua
**** * ******* ***. *******, IL 60626
E X P E R T I S E
Strategic Council
Team Building
Culture, Diversity, and Inclusion
Client Relationship Management
Mental Health Management
Sales and Marketing Strategy
Project Management
S K I L L S
Public Speaking
Written and Verbal Communication
Fine Art
Time Management and Flexibility
Detail-Oriented and Organizational
Microsoft Office Suite
E D U C A T I O N
B.F.A Theatre Performance
Texas Tech University
School of Theatre and Dance
Lubbock, Texas
2010 – 2014
W O R K E X P E R I E N C E
Senior Administrative Assistant
Raymond James Chicago December 2024 –
In this position, I provide comprehensive administrative support to two Managing Directors and 10 analysts. In this position I also…
• Oversee clerical, administrative, and organizational tasks, ensuring efficient office operations.
• Coordinate scheduling, calls, and meetings to streamline communication across teams and with external partners.
• Maintain a well-organized office environment, managing documents, supplies, and equipment.
• Handle travel arrangements, including booking flights, hotel accommodations, and transportation for team members.
• Manage invoice processing and expense reports through Concur and Ovation, ensuring accuracy and prompt submission.
Executive Assistant
Guggenheim Partners Chicago August 2022 – August 2024 I reported directly to the Senior Managing Director of Human Resources for Guggenheim Investments. My function in this role included…
• Managing clerical, administrative, organizational, and related matters including coordinating calls and meetings, maintaining office organization, arranging travel, and processing invoices and expense reports using Concur and Ovation.
• Organizing materials for calls, meetings, and travel, including providing participant profiles for senior executives if needed.
• Managing Senior Managing Director's calendar - including meeting/call preparation, ensure necessary participants have been invited and have accepted, prepare agenda in advance, arrange meeting facilities, coordinate with other participants and/or information presenters, and prepare action minutes if applicable.
• I was fully responsible for maintaining a shared drive with files for ease of use in future in an organized and logical format.
• Handling sensitive information while always maintaining discretion and confidentiality.
• Additionally, I provided support to our Human Resources team and assisted the travel and calendar needs of our Co-Presidents, VP of Operations and Junior Managing Director Patient Liaison
Northwestern Medicine Chicago April 2021- May 2022 My position was within the Behavioral Health department. I am the patient’s first point of contact and act as the face of our office. My duties many administrative tasks such as…
• Creating templates for over 40 physicians ensuring their schedules are always detailed and organized.
• Obtaining patient consent forms and collecting up-to-date documents for insurance, and private information, to guarantee equitable patient care and satisfaction.
• Teaming with our PSR department to collect co-payments, past due balances, and point of service payments.
• Creating bi-weekly work from home schedules to enable a productive work/life balance for staff. Sales Marketing Associate
YellowKorner Gallery Chicago August 2018 – October 2019 At YellowKorner, my main responsibility was marketing and ad placement on all Social Media platforms while cultivating a growing network of clientele. In addition, I…
• Maintained stock and merchandise information from our France-based warehouse, which allowed me to always be aware of which items to showcase in our display windows and social media ads.