Customer Service Office Administrator
Resume:
Chad Harper
Portland, OR *****
*************@*****.***
Professional Summary
I have a variety of work qualities that include excellent time management, communication skills, problem solving skills as well as keeping an efficient pace of accomplishing and prioritizing goals. My competent people skills with customer service, building effective relationships and teamwork produce valuable results. With over 30 years of experience with various customer service positions ensuring each guest to have that excellent experience is my ultimate goal. Authorized to work in the US for any employer
Work Experience
Server, bartender, barista, catering, cashier, prep Instawork-Portland, OR
April 2022 to Present
Received and completed various role assignments at different locations and efficiently completed each task. Locations were at various colleges, businesses, restaurants, catering companies and other types. In Room Dinning Server, Barista
The Heathman Hotel-Portland, OR
January 2018 to August 2019
Honor Bar Restock and Spirit Bar set-up
● Provide excellent customer service
● Receive in-room dining request
● Enter guest's meals into the POS, serve to rooms
● Fill the Honor Bars, documenting used items
● Keeping inventory
Bartender, Server, Barista, Banquets, Expeditor, Snack Bar and Host Lake Oswego Country Club-Lake Oswego, OR
June 2018 to December 2018
Provide excellent customer service
● Mix drinks, pour wines & beers, prepare various espresso favorites
● Take dinning room orders & enter into the POS
● Set up/Serve/Break down various banquet events
● Provide excellent Member service in The Snack Bar Radiology Technician, Associate Office Administrator Hailey Orthopedic & Sports Medicine-Hailey, ID
August 2015 to April 2018
X-Rayed patients
Performed vitals on patients
Assisted Doctor in patient examinations
Removed stitches & staples
Assistant office administrator
Phone calls incoming & outgoing
Scheduled patients
Billing coding
Inventory control & ordering
Other tasks as assigned
Catering, Bartender, Server
Silver Fox Catering-Sun Valley, ID
May 1996 to August 2016
Provide excellent customer service for functions of 50 to 500+ guests
Organize and set up dining & bar areas
Expedite, server, bartend
Break down/clean area
Assist in all other catering functions
Bartender/Server, FOH Supervisor, Catering/Banquets, Retail Salesperson Sub Valley Resort-Sub Valley, ID.
April 1996 to August 2016
Bartender/Server, catering/banquet server, day ski lodge cafeteria FOH Supervisor, retail sales in ski shop Education
Associate in Radiology
PCC/Oregon Health Science University - Portland, OR September 1993 to May 1996
Radiology
Patient Care
Speech & Communications
Skills
• Over 30 years restaurant experience
• Positive team and leader experience (10+ years)
• Pubs (10+ years)
• fine dining (10+ years)
• coffee houses (10+ years)
• catering/banquets (10+ years)
• Restaurant experience (10+ years)
• Serving (10+ years)
• Bartending (10+ years)
• Line Cook (5 years)
• Grill (5 years)
• Sandwich Maker (10+ years)
• Bar Manager (5 years)
• Management (8 years)
• Prep (10+ years)
• Micros POS systems (10+ years)
• Line Cook (8 years)
• Food handling (10+ years)
• Customer service (10+ years)
• Supervisor (6 years)
• Catering Server (10+ years)
• Guest relations (10+ years)
• Barista experience (10+ years)
• Retail sales (10+ years)
• Patient care (10+ years)
• Host/Hostess (10+ years)
• Cash Handling (10+ years)
• Medical Records (8 years)
• Medical Scheduling (5 years)
Certifications and Licenses
Food Handler
Food Handler Certification
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