Administrative Support Secretary

JACQUETTA HIGGINS

Baltimore, MD Phone: 410-***-**** Email: ****************@*****.***

PROFESSIONAL SUMMARY

Organized, focused and highly qualified ADMINISTRATIVE PROFESSIONAL with over 10 years of experience providing Executive level support and professional leadership.

Excellent office management and organizational skills

Exceptional planning and calendar management skill

Strong ability to manage complex administrative matters

Professional discretion and astute decision-making skills

Meeting planning, travel coordination and document management

Results driven leader and strategic thinker

Exceptional written and verbal communication skills

Able to effectively communicate with all levels of staff and stakeholders

Ability to maintain high levels of confidentiality

Keen ability to exhibit discretion and sensitivity while handling complex issues

Technical Skills: Microsoft Office Suite and other software and technology

PROFESSIONAL EXPERIENCE

BALTIMORE COUNTY PUBLIC SCHOOLS Towson, MD

Career & Technology Education Department

Administrative Secretary III

April 2017 – May 2022

Provide high level administrative support to the Director of Career and Technology Education (CTE) and Fine Arts as well as the Coordinator of CTE, and support staff of Fine Arts.

Coordinate the daily administrative operations of the office

Receive, investigate, and respond to internal and external telephone and written inquiries and requests regarding departmental matters

Review all correspondence, replying to those items not requiring the director’s personal attention

Compose, prepare, and produce letters, memoranda, instructions, and other written communications

Screen all correspondence prepared for the administrator’s signature for format, clarity, completeness of reply, and grammatical and procedural correctness.

Prepare and disseminate information to school, central office, and executive staff

Receive and convey messages, instructions, and procedures to staff members

Coordinate and assist in the preparation of reports

Assist in the development, implementation, and administration of the departmental operating budget

Monitor budget authorizations and expenditures

Use financial computer system and Excel spreadsheets to review and analyze school and office accounts and to generate reports as requested

Schedule, attend, and take notes and minutes for meetings; disseminate notes and minutes

Maintain appointment calendars

Operate personal computers, printers, copiers, and related office equipment.

Give instruction and guidance to other secretarial and clerical employees

BALTIMORE COUNTY PUBLIC SCHOOLS Towson, MD

Career & Technology Education Department

Administrative Secretary II

Sep 2013 – February 2017

Provide administrative support to the Career and Technology Education Coordinator and five Supervisors

Developed original training material for new clericals, temporary and permanent staff

Oversaw clerical staff

Trained new secretaries and fiscal assistant

Maintained office calendars

Resolved problems related to specific tasks with minimal to no supervision

Monitored department's expenditures against budget by reviewing compiling and processing receipts, invoices, expense reports and related documents

Prepared and maintained records of purchases and reconcile procurement card purchases

Recorded and monitored operating and grant budget expenditures

Secured facilities and created materials for professional development

Oversaw reception theme and decorations for the annual student recognition ceremony

BALTIMORE COUNTY PUBLIC SCHOOLS Towson, MD Sep 2012 – Sep 2013

Career and Technology Education Department

Administrative Secretary I

Monitored department's expenditures against budget by reviewing compiling and processing receipts, invoices, expense reports and related documents

Prepared and maintained records of purchases and reconciled procurement card purchases

Prepared quarterly budget projections of salary and non-salary expenditures

Assisted in summer curriculum payroll for extended year employees

Coordinated the storage, recovery and distribution of information, data, files and documents pertaining to office operations

Created, organized and maintained electronic and paper document filing systems

Prepared official documents and reviewed and edited outgoing correspondence for format, grammar, and completeness

BALTIMORE COUNTY PUBLIC SCHOOLS Towson, MD

Career and Technology Education Department

Temporary Administrative Secretary I

Sep 2009 - Sep 2012

Monitored department's expenditures against budget by reviewing compiling and processing receipts, invoices, expense reports and related documents

Coordinated meetings with shared calendars

Prepared and maintained records of purchases and reconcile procurement card purchases

Recorded and monitored operating and grant budget expenditure

Explored and collected information used in budget preparations

Assisted in summer curriculum payroll for extended year employees

Coordinated the storage, recovery and distribution of information, data, files and documents pertaining to office operations

Created, organized and maintained electronic and paper document filing systems

Created correspondence, memos and other documents. Also prepared official documents

KINGDOM NATION CHURCH & MINISTRIES Baltimore, MD Sep 2017 – Present

Church Administrator (Volunteer)

Manage official church calendar of events, meetings, and fellowship engagements

Manage calendar and events for the Senior Pastor and Executive Pastor

Send correspondences to guest speakers and facilitators

Facilitate church usage agreements and contracts for weddings, funerals, and other events as requested

Accurately record meeting notes for leadership meetings

Create and distribute administrative forms and other process improvement methods

Discretely handle sensitive data to include member contributions, benevolence requests, counseling sessions and crisis intervention resources

Conduct research and data collection for new ministry ventures and church projects

EDUCATION

GRAND CANYON UNIVERSITY, Phoenix, Arizona

Bachelor of Science Candidate Major: Educational Studies

Expected graduation: 2022 (92 credits earned)

Contact this candidate