Qualifications Summary of Skills and Qualifications
Highly adaptable and result-focused professional with a polished skill set, poised to contribute a wealth of experience and expertise across diverse organizational objectives. Thrives in both profit and non-profit sectors, collaborating with companies and high-level leaders in education, entertainment, marketing, media, public relations, corporate, and government sectors. Demonstrates a proven track record of problem-solving and solution-oriented approaches, coupled with strategic insight to achieve exceptional results. Skilled in formulating and implementing strategies for smooth operational systems, analysis, and best practices. Consistently achieves above-average production levels and timely results, with a solid record of performance and goal achievement. Flourishes in fast-paced, deadline-driven environments, embracing challenges with a never-say-never attitude to create vibrant, successful outcomes.
Professional Experience
Project Manager/Analyst/Consultant
CATHEXIS 2021 – 2024
Dynamic professional with extensive experience as a project manager and lead for large-scale client events. Skilled in interfacing with high-level governmental officials and adept in the development of pivotal strategic planning documents, including Project Plans, After Action Reports, and Executive Summaries.
Proven track record creating tracking tools, maintaining project status reports, and delivering comprehensive report outs to the cross-functional teams.
Event Management: Demonstrated success in overseeing large-scale client events from conception to execution. Proficient in coordinating logistics, managing budgets, providing next-level results ensuring seamless operations.
Strategic Planning: Expertise in developing strategic planning documents tailored to project needs. Skilled in creating project plans, After Action Reports, and Executive Summaries to provide comprehensive insights, project mitigation and recommendations.
Project Tracking and Reporting: Proficient in creating tracking tools and maintaining project status reports to monitor progress and identify areas for improvement and project goals. Capable of delivering detailed report outs to the team to ensure cross channel alignment and accountability.
Virtual meeting coordinator and in-person events logistics, presentations, outreach, project scope and large-scale event planning.
Customer and client relationship building and follow-up.
Experience working independently in a remote environment.
Operations Coordinator
DRB Group 2020 – 2020 (Role ended due to Covid Epidemic)
Managed daily internal and off-site operations.
Client relationship building.
Maintained administrative protocols and simultaneously organized and managed an average of seven projects, including corporate functions and events.
Created monthly corporate summaries, research briefs, and reports.
Restructured operational procedures that avoided unnecessary corporate expenses and improved efficiency.
Improved internal & external communication management.
Streamlined human resource systems and procedures and initiated administrative practices that renewed office efficiency and operations fluidity.
Senior Operations
Global Engineering Solutions 2017 – 2019
Reported to CEO, President & Vice President.
Managed operations, systems, and procedures.
Managed human resource tasks and new team member onboarding.
Created & edited content for internal & external corporate communications.
Provided support to the engineering group, helped manage project & contract portfolios and deliverables, edited engineering specs, project, and photo portfolios, and assisted with editing marketing materials.
Initiated, coordinated, and produced annual corporate events and new internal and off-site programming, Lunch & Learns, book signings, training seminars, symposiums, and lecture series. Coordinated all phases of event planning, concept development, logistical planning execution, and after-action analysis.
Designed & authored content for marketing materials, created and fulfilled project management criteria and logistical coordination.
Initiated and implemented the GES Perks Program, a human resource benefit for employees enabling access to discounts with local and national service providers, business owners, and vendors, growing community partnerships and sponsorships.
Revamped systems & procedures, enhanced fluidity of operations and team member satisfaction. Saved the company thousands of dollars yearly, developing and negotiating new vendor partnerships.
Streamlined office practices and procedures. Initiated administrative practices that renewed office efficiency and operations fluidity.
Created community and regional awareness for the company brand.
Vendor relationship building.
Operations Coordinator
Izaak Walton League of America (Corporate Headquarters) 2015- 2017
Managed daily business operations and assistant to the Director of Membership and Development.
Coordinator of internal and external corporate communications.
Membership relationship liaison.
Organized complex mail campaigns for membership drives and fundraising projects.
Collaborated with the Director of Membership and Development, coordinated internal and external membership correspondence, organized complex mail campaigns for membership drives and fundraising projects, and identified the focus of yearly foundation appeal.
Researcher and content developer for national and state funding campaigns, proposals, public relations, and marketing projects. Engaged in writing and editing grants, proposals, public relations campaigns, and company communication initiatives . Created press releases and initiated community outreach and newsletter initiatives.
Developed brand awareness and opportunities garnering media interest.
Sponsorship development.
Senior Admissions Advisor (Field Marketing Liaison & Presenter)
Westwood College (2013 – 2015)
Ranked top associate in sales and new business creation.
Field representative for business development and community brand awareness.
Responsible for all enrollment, relationship-building, and student retention aspects. Presenter in Washington DC, Maryland, and Virginia Public High Schools.
Invited to serve as a member of the Board of Directors for the STEM program at Dunbar High School. Provided public & media relations expertise for STEM Board projects and outreach programs.
Developed partnership opportunities.
Initiated and created training programs and learning tools for staff and students. Developed student success program initiatives that advanced and increased student enrollment, retention, and graduation results by 60%.
American Intercontinental University (AIU) (Director of Training and Development)
Chicago, Illinois 2003-2005
Ranked top associate in sales and new business creation.
Developed training tools for new admissions advisors and staff.
Provided and led comprehensive training sessions once a week during the first month of new advisory onboarding.
Responsible for developing training modules and weekly training sessions content and training materials.
Customer relationship building.
Diane Crawford Communications Boston/Chicago/Washington DC
January 2001 – 2024
Retail and marketing specialist; moved beauty products, education products, direct sales specialist.
Media & public relations consultant; multiple communication and marketing strategies campaigns; red carpet photographer and reporter
Creative concept development for large-scale events, lecture & speaker series, expert special event planner & fundraising consultant; talent, author, speaker engagement booking, and publicity.
Managed brand messaging & communication strategies, provided the vision behind application, use, and design of visuals and content assets.
Strategic partnership development with key stakeholders, thought leaders & change makers, extensive sponsorship, and partnership development.
Former entrepreneur, business owner, choreographer, concert producer, corporate trainer, and presenter.
Content development, expansive writing and editing portfolio, strategic social media management.
Initiated, coordinated, and produced corporate events, special events, concert performances, lunch & learns, book signings, training seminars, symposiums, and lecture series.
Extensive experience coordinating all phases of event planning, concept development, logistical strategies, execution, and after-action analysis.
Diane’s portfolio highlights experience in media & public relations and the development of multiple communication and marketing campaigns, red carpet photography, and reporting. This led to consultant work in strategic partnership development with key stakeholders, public thought leaders & change makers.