Customer Service Social Media
Resume:
● Olena Bennett
Bonney Lake ***** WA
Phone:425-***-****
***********@*****.***
Professional Summary
Customer Service expert looking for a position Event Manager
● Using my business background, creative thinking, and my excellent Customer Service skills.I am professional balloons decorator .Studied screenwriting and director's and I have a diploma . My skills will help you organize the most exciting event that will be remembered for a long time .
Summary of Qualifications
● Negotiation and Budgeting
● Excellent Customer Service Skills
● Highly motivated
● Event planning and management
● Ability to Multi-task
Language
● English
● Ukrainian
● Russian
Education
Certificate
● Fundamentals of Social Media Advertising -2021
● Advertising with Facebook - 2021
● Introduction to Social Media Marketing - 2021
● Social Media Management - 2021
● Measure and Optimize Social Media Marketing Campaigns -2021
● Content Manager -2021
Diploma
● Organization and Administration Management, Master’s Degree - 2014 Luhansk State Academy of Culture and Arts - Lugansk, Ukraine o Graduated with high honors
o Emphasis in Economics, Arts and Entertainment management
● Business, Bachelors Degree – 2013
Emphasis: Arts and Entertainment Management
Luhansk State Academy of Culture and Arts in Lugansk, Ukraine o Graduated with high honors
● Arts, Design and Cultural Event Management, Associates Degree - 2005 Emphasis: Organizer of Cultural and Leisure Activities Donetsk College of Culture in Donetsk, Ukraine
o Graduated with high honors
Employment History
LogistiServe LLC
Relationship manager
04.2020- Now
● Explaining complex information clearly and simply for client.
● Telephone calls and correspondence.
● Excellent understanding of monitoring and executing skill-based programs 2023 - Now
Owner décor company Pink Raspberry LLC
● Event planning and management
● Production of decor and participation in the festival of more than 7000 people
● Team leadership
● Writing a scenario for events
● Made balloons and another decoration
● Exclusive ideas for events
2014-2016
Mother, housewife
Regional manager Meat company Ukraine 2010-2014
● Arranged bulk sales and shipment of poultry throughout Europe
● Concluding new contracts
● Search for new customer
● Regular customer service
● Planning of annual purchases for customers
● builds new client relationship
Owner Dress making and Alterations Ukraine 2010-2014
● Produced women’s/children’s wear to order. Alternations of customer clothing
● Direct sales of finished products
● Organization of an advertising campaign of finished products
● Manager and super service a team of customer service
● Trained and coached team
Owner Event Service Ukraine 2008-2010
● Planning and preparations for private and corporate celebrations
● Friendly and high service for customer
● Creates and maintains service for client
● Development of new program
● Enticing new customers
Interest
● Traveling
● Reading
● Sewing
● Hand make décor
Contact this candidate