Customer Service High School
Resume:
C O N T A C T
************@*****.***
HIGH SCHOOL EDUCATION
South mecklemburg high
school
GRADUATES JUNE 6,2025
E D U C A T I O N
S K I L L S
• Strong ability to engage
with guests and ensure a
positive experience.
• Skilled at handling customer
concerns and resolving issues
quickly.
• Ability to maintain a friendly
and professional demeanor
under pressure.
English
Black/Afican American
L A N G U A G E S
P R O F I L E S U MMARY
I have strong customer service and hospitality skills, ensuring that guests have a positive and enjoyable experience. With keen attention to detail and organization, I consistently check order accuracy, maintain proper food presentation, and keep work areas clean and well-stocked. My ability to multitask allows me to efficiently handle multiple orders, manage event timelines, and balance customer interactions while working in fast-paced environments. I communicate effectively with both guests and team members, actively listening to needs and coordinating smoothly with kitchen staff and servers. Whether in to-go service or event hosting, I stay adaptable, problem-solving quickly to ensure seamless operations. WORK E X P E R I E N C E
2030 - PRESENT
Red lobster
To- go speciallist
Party host. Spare time Hired date
Nov 8 2024- present
2024 - 2025
As a party host, my primary responsibility is to create a fun, welcoming, and well-organized experience for guests. I greet and engage with attendees, ensuring they feel comfortable and informed about the event schedule. I manage activities, coordinate with kitchen staff to ensure timely food service, and keep the party running smoothly. Maintaining high energy and a positive atmosphere is essential, as is handling any guest concerns or last-minute changes with professionalism. Additionally, I ensure the event space is clean and properly set up before and after the party, contributing to an enjoyable and stress-free experience for both guests and staff.
1. Order Accuracy – Ensure all orders are correctly prepared, packed, and double-checked before
handing them to customers or delivery drivers.
2. Efficient Order Processing – Quickly take,
process, and manage online, phone, or in-person to- go orders.
3. Packaging & Presentation – Properly package
food to maintain quality and presentation.
4. Customer Interaction – Greet customers warmly,
confirm their orders, and provide excellent service. 5. Payment Handling – Process payments
accurately, including cash, credit, and app-based
transactions.
6. Food Safety & Quality Control – Follow food
handling guidelines to keep food safe and fresh.
JIA JOHNSON
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