Career Profile:
Program/Project/Resource Manager with 15+ years of experience leading simultaneous, complex, and small to large-scale projects with budgets of up to $3M+ in the technology, digital marketing / advertising, and public sector. Expertise in the entire project management lifecycle from requirements gathering, project planning, change management, and resource allocation to project implementation and post-support. Experience with both Agile and Waterfall strategies and teams. Recognized for consistently delivering critical projects according to schedule, budget, scope, and quality expectations. Effectively managing cross-functional teams, consulting professionals to achieve all project deliverables while establishing and maintaining strong relationships and communications with clients, key stakeholders, and staff across all organizational management levels.
Professional Experience:
Oracle Health Senior Technical Project Manager
Veterans Administration, Electronic Health Records Modernization (EHRM)
8/2019 Current
Manage project implementations for the VA EHRM project and/or client conversions and utilize technical programming knowledge and domain expertise to overcome project roadblocks for on-time delivery.
Obtain requirements from VA stakeholders, evaluate and determine objectives, goals, and scope of multiple complex system or solution projects.
Network within the VA, Cerner to drive initiatives, strategies, issue resolutions, and alignment.
Create, monitor and provide on-going communication to appropriate VA, Cerner and vendor stakeholders.
Coach and facilitate a technical operation or application team by growing their capabilities to organize, manage, and make decisions Report risk areas and partner with leadership on strategies to address concerns.
Manage interdependencies or dependencies between projects or programs.
Develop detailed project plans and manage technical project process documentation and fact sheets manage and make decisions. Identify risk areas and provide alternate strategies to leadership that address concerns and manage interdependencies or dependencies between projects or programs as manage project process documentation.
Forcepoint Program Manager 04/2018 to 03/2019
Directed project personnel, mindfully watching cost and schedule requirements, and ensured contract compliance.
Provided leadership and consistently introduced innovative approaches to enhance performance, efficiency, continuous improvement, communications channels, strategic direction, and customer satisfaction during all phases of software development and enterprise implementations.
Utilized agile, scrum, waterfall or hybrid methods to obtain desired outcome and to assess business objectives.
Met with client leadership on a daily basis to discuss project direction, overall health, costs, risks, problem solving, and developing initiatives.
Developed performance and financial analysis reports which showed the effectiveness of the strategic planning of the project commitments.
Managed and scheduled all personnel training and built staff development plans that promoted increased responsibility and growth.
Major contributor to the development of all information technology initiatives for the client, including critical path and design projects, reporting, budgeting, planning, policies, and workflow prioritization.
GuidePoint Security vSOC Project Manager 11/2017 to 2/2018
Responsible for ensuring all projects are delivered on-time, within scope and within budget
Develop project scopes, strategic plans, objectives, involving all relevant stakeholders and ensuring technical feasibility
Develop detailed agile/waterfall project plans to track progress
Use appropriate verification techniques to manage changes in project scope, reporting, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Manage the relationship with the client and all stakeholders
Perform risk and change management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Splunk, Inc Professional Services Resource Manager (Public Sector) 9/2015 to 11/2017
Assist the PS Management team with the financial management and planning of the PS business, including revenue forecasts, expense costs, margin & P&L performance, etc.
Managing resource utilization ensuring resources are meeting targets and working with PS Managers, Sales and the global scheduling team on scheduling opportunities.
Co-ordinate key PS activities such as scoping calls, customer invoicing and team timesheet management, analyzing, documenting and improving PS operational processes and working to standardize processes globally
Ensuring all SOWs and PSAs are fully executed for revenue recognition.
Project and change management skills in working with delivery partners, sales, professional services management, consultants and customers.
Incorporation of agile, waterfall and hybrid styles of management
EDUCATION:
M.A Master of Special Education Nova Southeastern University Fort Lauderdale, Florida G.P.A.: 3.7
B.A. Psychology University of Central Florida Orlando, FL