Peggy Enck
Glenwood, IA *****
***********@*****.***
Professional Summary
Data Entry, Customer Service, Administrative Assistant, Office Work Experience
Customer Service Representative
Pet Paws RX-La Vista, NE
September 2023 to Present
Taking customers orders, processing payments, contacting vetenarians, mailing statements, etc. Pulling orders for customers picking up orders
Data Operator II
FSC Edge/Evanhoe-Omaha, NE
June 2022 to June 2023
Operated keyboard-controlled data entry devices to transcribe data into a format suitable for computer processing. Proofreading/editing documents for patents products and services using optical character recognition technology.
Greeter
Sarpy County Treasurer-Omaha, NE
May 2022 to June 2022
Greeting DMV customers and assisting customers to sign in on kiosk to be called to assigned windows. Customer Service
National Service Coop-Omaha, NE
September 2021 to May 2022
Following up with service companies to schedule service dates with customers to repair restaurant equipment. Updating customers as well as service companies parts tracking and parts delivery dates through Fed Ex, etc.
Loan Specialist
Bank of the West-Omaha, NE
March 2020 to March 2021
Processing customers loan payments, as well as other documentation. Tracking information on vehicle/ RV titles.
Education
Associate's degree in Broadcasting
Hastings Community College - Hastings, NE, US
August 1984 to August 1986
Skills
• Microsoft Word
• Organizational skills
• Microsoft Outlook
• Office experience
• Phone etiquette
• Customer service
• Cash handling
• Documentation review
• Typing
• Computer skills
• Banking
• Microsoft Excel
• Microsoft Office
• Communication skills
• Windows
• Customer support
• English
• Office management
• Microsoft Powerpoint
• Word processing
• Filing
Certifications and Licenses
Driver's License