Warehouse Associate Customer Service
Resume:
Alora Fowler
Line Cook, Cashier, Hospice, Warehouse Associate
Little Rock, AR 72227
*************@*****.***
I am a creative professional with extensive experience from concept to development. Some of my talents include customer service, computer skills, and the willingness to work with others.
Willing to relocate to: North Little Rock, AR - Benton, AR - Sherwood, AR, Bryant, AR
Authorized to work in the US for any employer
Work Experience
I have experience Delivery Driving for Door Dash, although I only work for them on occastions. I have also delivered for MOGO.
Warehouse Associate
Amazon Fulfillment Center
August 2021 to November 2023
•Packed boxes according to the specific order on the monitor
•Pushed the completed boxes down a conveyor line
•Provided a safe work environment
CNA - caregiver
Senior’s Serving Seniors - Sherwood, AR
November 2020 to August 2021
•Provided patients/residents with care and companionship
•Delivered medication to clients
•Checked vital signs
•Aided in scheduling client daily activities
•Performed post-mortem care, if needed
•Made beds
FedEx Ground Package Handler
FedEx Ground - Mabelvale, AR
August 2021 to January 2022
•Loaded packages and boxes into a truck bed.
•We stacked from bottle to top as high, using as much space possible.
House cleaner
Cottage Care- Little Rock, AR
November 2019 to October 2020
•I thoroughly cleaned houses independently.
•I did train a few people in my time of employment.
•We traveled to multiple locations from apartments to big houses.
Housekeeper
La ’Quinta Inn Hotel - Little Rock, AR
April 2019 to September 2019
•Disinfected the rooms by wiping down everything; dressers, microwaves, mini fridges, side tables, office chairs, the entire bathroom and any glass in the room/ bathroom. Changed the linen in the bathrooms and beds.
•Organize the flyers and accessories to insure a comfortable environment.
•Vacuum and mop the rooms.
Line Cook
Moe's Southwest Grill - Little Rock, AR September 2017 to January 2018
•Cleaned and maintained fryers and grills to ensure that they were kept in pristine condition.
•Delivered soiled dishes to the washing areas and assisted in cleaning and drying them.
•Participated in the preparations of each guest's food order from the beginning of the line to the cash register.
•Quickly and thoroughly swept and mopped floors, removed trash, cleaned and stocked the line and restrooms.
Server
Genghis Grill - Little Rock, AR
June 2017 to September 2017
•Promptly served all food courses and alcohols beverages to guests.
•Promptly and consistently reset tables with spotless service ware.
•Maximized tables turns and rotated seating for maximum guest satisfaction.
Self Employed Caregiver
Self Employed - Little Rock, AR
June 2013 to January 2017
•Supervised and administered frequent activities such as medication and personal hygiene to ensure safety and cleanliness.
•Developed strong and trusting support with each client to facilitate the best care possible Jumped in to fill gaps for on-call rotation when necessary.
Cashier
Luby's Fuddruckers - Little Rock, AR February 2012 to February 2014
•Took payments for purchases by cash, credit, debit ad personal checks, and provided the correct change.
•Counted and verified cash amounts at the start of every shift and balanced funds at the end of every shift Worked overtime shifts during the holidays and busy periods.
Substitute Teacher
Childcare Network - Little Rock, AR September 2012 to January 2014
•Taught younger adolescences their numbers, colors, shapes how to share, potty training and much more.
•Had lots of fun entertaining the little ones
•I worked with infants as well
Receptionist
Americas. Pre-owed Selection - Little Rock, AR
July 2011 to October 2013
•Greeted customers coming in the business and calling on the phones
•Booked appointments over the phone
•Filed paperwork (electronically)
•Contacted insurance companies to confirm active accounts
•Collected payments on various accounts and supplied a receipt for all transactions
Education
High School Diploma
North Little Rock High School 2011
Skills
•Customer Service (6 years)
•Crew Member
•Food Service
•Customer Support
•Customer Care
•Hospice Care
•Nursing
•Home Care
•Caregiving
•Medication Administration
•Residential Cleaning
•Laundry
•Residential Cleaning
•Alzheimer's Care
•Patient Care
•Warehouse Operator
http://LR.AR
Certifications and Licenses
Marie's Fine Cleaning, LLC
February 2018 to Present
Managing funds for supplies and equipment
Booking appointments for cleaning services
Clean houses from top to bottom in a "perfect clean" method
Advertise the services by personally handing out business cards to the public, also by posting pictures and reviews on social media
I also have my CLP(Commercial Learner's Permit)
Assessments
Customer Focus & Orientation — Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Proficient
Sales Skills: Influence & Negotiation — Familiar
August 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Familiar
Front Desk Agent (Hotel) — Highly Proficient
October 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data.
Full results: Highly Proficient
Personality: Customer Service Fit — Highly Proficient
August 2019
Assesses personality traits that result in high-quality customer service.
Full results: Highly Proficient
Receptionist (Part-time) — Highly Proficient
September 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Highly Proficient
Reliability — Highly Proficient
August 2019
Tendency to be dependable and come to work Full results: Highly Proficient
Reliability — Familiar
December 2019
Measures a candidate's tendency to be dependable and come to work.
Full results: Familiar
Receptionist — Highly Proficient
September 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Highly Proficient
Retail Customer Service — Completed
October 2020
Comprehending and responding to retail customer needs
Full results: Completed
Delivery Driver Fit — Familiar
September 2020
Measures the traits that are important for successful delivery drivers
Full results: Familiar
Cooking skills: Basic food preparation — Completed
September 2021
Preparing food, using cooking equipment, and converting ingredient measurements
Full results: Completed
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Customer focus & orientation — Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Proficient
Sales skills — Familiar
July 2022
Influencing and negotiating with customers Full results: Familiar
Cleaner fit — Highly Proficient
March 2022
Measures the traits that are important for successful cleaners
Full results: Highly Proficient
Customer service fit — Completed
January 2023
Measures the traits that are important for success for customer service roles
Full results: Completed
Customer service — Proficient
July 2022
Identifying and resolving common customer issues Full results: Proficient
Sales skills — Familiar
July 2022
Influencing and negotiating with customers Full results: Familiar
Home health aide skills — Completed
February 2021
Providing care to patients in a home setting
Full results: Completed
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Time management skills, Computer skills, Financial records and processing, Quick learner, Excellent communication, and Excellent with children
Contact this candidate