Quality Improvement Data Analysis

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Sujata Naik Bijou, MPH

***********@*****.*** 734-***-**** www.linkedin.com/in/sujatabijou

As an international development researcher and quality improvement specialist, I have dedicated my career to enhancing program outcomes in resource-limited settings. With a master’s in public health and two decades of hands-on experience, I specialize in leading monitoring, research and evaluation efforts and collaborating with international organizations to develop effective development programs. My work spans multiple countries, where I have successfully led projects that emphasize continuous quality improvement and data utilization for decision-making. I have experience in both qualitative and quantitative research methods, including surveys, interviews, focus groups, and data analysis. I thrive in collaborative environments and have a proven track record of mentoring and providing technical assistance to local teams. I am particularly focused on enhancing equity and inclusion in vulnerable populations. I am skilled in data analysis and have published numerous technical briefs and journal articles. I am fluent in multiple languages and have a deep understanding of cultural contexts in international development.

EXPERIENCE

Independent Consultant September 2023 to present

Bijou Professional Services, Cape Carteret, NC

• Led a comprehensive evaluation of an integrated health project for USAID in Haiti, driving insights for program improvement.

• Established a robust methodology for landscape analysis focused on cardiovascular health, influencing policy decisions.

• Facilitated work planning and report generation for a USAID initiative in West Africa, improving operational efficiency.

• Spearheaded the development of a technical proposal for corporate social responsibility initiatives in cardiovascular health.

• Authored technical notes and proposals for USAID and CDC, addressing critical health interventions across multiple countries.

Senior Measurement and Learning Technical Advisor September 2018 to September 2023 IntraHealth International, Chapel Hill, NC

• Provided strategic leadership in development and implementation of comprehensive data strategies focused on health workforce and MNCH/FP.

• Provided technical leadership to implementation research on integrated MNCH/FP services including cost-effectiveness, a cohort study, provider workload, and client satisfaction.

• Developed organizational-level data strategies including KPI metrics and data visualization formats, improving organizational performance tracking.

• Mentored project teams on real-time data analytics, enhancing decision-making processes across the organization and improving operational excellence.

• Developed and delivered training programs on data visualization and storytelling, enhancing data interpretation skills.

• Chaired the Equity, Diversity, and Inclusion (EDI) Committee, collaborating with the senior executive team, and promoting inclusive practices within the organization.

• Developed analytical tools and technical briefs on gender equity in health education, impacting workforce strategies in Mali and Senegal.

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• Implemented Continuous Quality Improvement (CQI) initiatives, providing training and coaching for enhanced process improvement and program outcomes.

• Created innovative methods for social accountability and client feedback, enhancing program responsiveness and adaptation.

• Authored successful business development proposals for USAID and foundation projects, driving resource acquisition.

• Led the creation of diverse publications, including reports and technical briefs, on health program innovations and strategies.

Independent Consultant, Silver Spring MD February 2015 to August 2018

• Provided research, monitoring, and management services for organizations including Beyond Borders and PATH, enhancing program effectiveness.

• Developed M&E systems for diverse development initiatives, including gender assessments and evaluability assessments in multiple regions.

• Designed and implemented research studies focused on implementation science, driving evidence- based health practices.

• Developed trainings and proposals for implementing Continuous Quality Improvement (CQI) amongst Haitian anti-slavery organizations

• Drafted key sections of the Technical Program Management Manual, improving operational guidelines.

Director of Monitoring & Evaluation August 2013 to January 2015 Free the Slaves, Washington, DC

• Directed the development and dissemination of MERL systems for abolition programs, improving data-driven decision-making.

• Facilitated capacity building for staff and partner agencies, promoting effective data-driven decision- making.

• Directed the MERL department, ensuring effective budget management and staff supervision across multiple projects.

Quality Improvement Advisor November 2009 to July 2013 International Training and Education Center for Health, Seattle, Washington

• Oversaw M&E, quality improvement, and operations research for reproductive health and HIV programs, enhancing training effectiveness.

• Coached Continuous Quality Improvement coaches and teams of clinical mentors to facilitate ten quality improvement teams at hospitals in Haiti.

• Assisted in-country technical teams with comprehensive HIV/AIDS service delivery activities, strategy development and evidence-based planning.

• Led the development of tailored implementation strategies for web applications, enhancing user engagement in multiple countries.

• Developed training resources for new users on data quality and decision-making, improving operational effectiveness.

Program Officer for Research Nov. 2006 to October 2009 Institute for Reproductive Health, Georgetown University, Washington, DC

• Managed comprehensive research initiatives for family planning, driving effective program implementation and funding support.

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• Designed participatory research methods for adolescents, yielding impactful insights in Madagascar and Rwanda.

• Adapted cognitive interviewing techniques to enhance family planning screening tools, improving user experience.

• Directed project operations in Madagascar and DRC, facilitating workplan development and staff oversight.

• Developed and implemented innovative training methodology to integrate and scale up Standard Days Method into national family planning programs including a low literacy training manual for community health workers.

Senior Research Associate Sept. 2004 to Nov. 2006

University of Michigan Department of Obstetrics and Gynecology, Ann Arbor, Michigan

• Managed maternal health research initiatives in Haiti, focusing on pregnancy complications and mortality review systems.

• Oversaw data management and analysis for maternal health research, supporting publication efforts in Global Initiatives.

Monitoring and Evaluation Administrator May 2005 to July 2006 Haitian Health Foundation, Jeremie, Haiti

• Designed a robust M&E framework for a USAID Child Survival initiative, driving improvements in maternal and child health services.

Research Assistant May to December 2003

Johns Hopkins Center for Communication Programs, Baltimore, Maryland Collaborated with a multi-organizational team to create a manual for monitoring birth preparedness and complications readiness internationally.

Process Improvement Engineer March to Dec. 2002

Procter and Gamble, Cincinnati, Ohio

Health Communications Volunteer February 1999 to April 2001 Peace Corps, Manandona, Madagascar

EDUCATION

MPH (Master of Public Health) in International Health and Development, Tulane University School of Public Health and Tropical Medicine, 2004

BSE (Chem Engr) Bachelor of Science and Engineering in Chemical Engineering, University of Michigan College of Engineering, 1998

KEY SKILLS

Languages: English (native), French (proficient writing, reading, and speaking), Gujarati (native), Haitian Creole (advanced speaker), and Malagasy (advanced speaker) Software: Access (intermediate), ArcGIS (intermediate), Atlas.Ti (intermediate), Dedoose (intermediate), EpiInfo (advanced), Excel (advanced), KoboToolbox (advanced), ODK (advanced), PowerBi

(intermediate), QGIS (intermediate), SPSS (advanced), Stata (advanced), R (beginner), and Tableau

(intermediate)

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