Customer Service Data Entry

SARABJEET SAUNDH

****, * ****** **, ********, AB, - T6X3B1

C: +1-780-***-**** *******@*****.*** www.linkedin.com/in/sarabjeet-saundh

Professional Summary

Experienced accountant and payroll professional with a strong background in financial management and payroll administration. Proficient in preparing financial statements, reconciling accounts, and ensuring accurate payroll processing. Detail-oriented with a commitment to accuracy and compliance with regulatory requirements. Seeking to contribute expertise in accounting and payroll to support organizational goals and financial health.

Skills

High degree of accuracy and attention to detail

Solid understanding of basic accounting principles, fair credit practices and collection regulations

Ability to calculate, post and manage accounting figures and financial records.

Data entry skills

Proficiency in English and in MS Office- MS Excel, MS Word, MS-Outlook, etc.

Excellent customer service and negotiation skills

Advanced bookkeeping skills

ERP (Enterprise Resource Planning) software- QuickBooks, Tally, Sage 50, etc.

Work History

Intern, 05/2024 - 06/2024

Trusted Accounting and Tax Services – Edmonton, AB

Create Customer profile and Vendor Enrollment in the ERP Software

Respond to vendor inquiries regarding status of payment.

Charge expenses to accounts and cost centres by analysing invoice/expense reports, recording entries in computer systems of QuickBooks & Sage 50

Verify vendor accounts by reconciling monthly statements and related transactions.

Maintain historical records by filing documents.

Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher- priority assignments.

Processing of Payroll for staff as per payroll standards.

Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Reviewing all the billings and monthly transactions.

Sorted and organized files, spreadsheets, and reports.

Gained hands-on experience in various software programs, increasing proficiency, and expanding technical skill set.

Streamlined office processes for improved efficiency and time management through regular organization and filing.

Collected, arranged, and input information into database system.

Customer Service Cashier, 01/2020 - 12/2021

Indian Spice Market, Edmonton – Edmonton, AB

Maintained a clean and organized workspace, promoting a welcoming environment for customers. Handled high- pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Prepare bills, invoices, and bank deposits Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

Maintained a clean and organized workspace, promoting a welcoming environment for customers. Handled high- pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Processed customer orders and accurately handled payment transactions.

Accounting Clerk, 04/2018 – 12/2019

GR & Partners– Chandigarh, India

Maintain integrity of general ledger, including the chart of accounts.

Prepare & maintain accounting statements i.e.: journal, ledger, trial balances and financial statements as per accounting standards by use of technical resources.

Providing Audit support to both internal & external auditors related to financial reports of the institute.

Create periodic reports comparing budgeted costs to actual costs.

Compute taxes owed by applying prescribed rates, laws, and regulations.

File tax returns and prepare reports in compliance with strict standards.

Prepare documents, reports and presentations using advanced software proficiency.

Manage timely preparation of payroll and salary payments ensuring accurate calculation of salaries and tax deductions.

Financial Advisor, 04/2015 - 03/2018

Exide Life Insurance Company – Ludhiana, India

Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.

Educate clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.

Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.

Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.

Education

Accounting & Payroll Administration - 2024

CDI College, – Edmonton, AB, Canada

Master of Business Administration (Finance & Marketing), 2014

Panjab Technical University – Ludhiana, India

Bachelor of Commerce – Commerce, 2012

Panjab University – Chandigarh, India

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