Customer Service Medical Equipment

Volodymyr Pronin

*** ********** *****, *** *, Billings, MT 59105 · ***********@*****.*** · 202-***-**** EDUCATION

Odessa School #1 Bilhorod-Dnistrovskyi, Ukraine

Heat Plant/Boiler Operator Certification (6-month course) 1987 Odessa Sea Port Odessa, Ukraine

Dock Loader/Equipment Operator Certification (9-month course) 1980 Work Training Centre Odessa, Ukraine

Machinist Diploma 1978-1980

SKILLS AND ABILITIES

Technical Skills

• Professional, responsible, punctual, detail oriented, resistant to stress

• Recognized for the ability to learn quickly, improve workflow, and produce quality work

• Proficient in Microsoft Office Applications

Management Skills

• Met and exceeded production quotas while maintaining standards for accuracy and safety

• Developed staff work schedules and assigned specific duties

• Performed personnel functions, such as selection, training, and evaluations Communication Skills

• Strong customer service, communication, and interpersonal skills

• Comfortable and proficient working in a team or team-leader capacity

• Fluent in Ukrainian and Russian, currently learning English PROFESSIONAL EXPERIENCE

Seventh-Kilometer Market – Men’s Textile Apparel Odessa, Ukraine Company Owner 1995 - Present

• Management, inventory, employee training

• Sales, promotions, and customer service

• Bulk sales and logistics

Meat Processing Plant Bilhorod-Dnistrovskyi, Ukraine Boiler Operator/Water Treatment Lab Technician 1988-1995

• Boiler/Equipment operations to specified production parameters

• Boiler/Equipment daily inspection, maintenance and repair

• Daily logs of boiler performance, meter readings, and gas utilization Medical Equipment Plant Bilhorod-Dnistrovskyi, Ukraine Machinist 1985-1988

• Production of parts for medical equipment

• Blueprint review

• Understanding of measurement tools

• Maintenance of equipment and work station

• Quality assurance

PEPRSONAL ACHIEVMENTS

• Received bonuses and awards at the Meat Processing Plant

• Recognized for process improvements at the Medical Equipment Plant

• Volunteering at a local food bank

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