Billing Manager
B E T H A N Y B E R N A R D O
Fall River, Ma
*****************@*****.***
C O N T A C T
Associate’s in Health & Science
BRISTOL COMMUNITY COLLEGE
E D U C A T I O N
S K I L L S
Leadership
Problem-solving
Medical coding
Billing software proficiency
Communication
WORK E X P E R I E N C E
Fitzgerald Counseling Group
JULY 2024-MARCH 26,2025
BILLING MANAGER
Ensuring that clients are invoiced accurately and on time.
Developing and maintaining billing policies.
Reviewing billing data.
Collaborating with other departments to resolve any billing issues.
Maintain compliance with regulations.
Resolving billing disputes.
Reporting and analysis.
Submitting claims.
Ensuring Accuracy
Working with Insurance Companies
Reconciling.
Follow-up on Denied Claims:
Insurance varication when needed.
Resolve complex billing issues.
Payment management.
Collaborated with customers to resolve billing related issues.
S U MMARY
I’m a passionate detail-oriented 37-year-old woman with over 10 years of experience in billing. I have strong creative and analytical skills. I’m a Team player with an eye for detail. I'm also a very organized planner.
S K I L L S I N D E T A I L
Quick Learner, Strong Communication Skills, Computer Literacy, Excellent in Microsoft Office Word Excel, and PowerPoint, Great phone skills, Account Management, Good Writing Skills, Good Organizational skills, Web Design, Scheduling, Business Research, Dental Knowledge, Medical terminology course, Computer Course Marketing, Front Desk Administrative, Experience, Upselling, Data entry, Scheduling, Filing, Medical Office Experience, Medical Scheduling, Insurance verification, Medical billing, Medical records, Create invoices, Identifying inconsistencies, Prior Authorizations, QuickBooks course, Medical coding, CPT Codes, HIPAA, ICD-10-CM/PCS, CCS,EHR, RHIA, RHIT Leadership, Coding Principles, Anatomy knowledge, Reimbursement Regulations Billing Manager
B E T H A N Y B E R N A R D O
BOSTON ORTHOPEADICS INC.
JAN 2023-JUNE 2024
BILLING SPECIALIST
Medical Coding.
Generating invoices.
Submitting claims.
Processing payments.
Resolving billing issues.
Generating Invoices.
Resolving billing disputes.
Maintaining Records.
Communicating with Clients/Patients.
Working with Insurance Companies.
Understanding Financial Processes.
Ensuring Accuracy.
Follow-up on Denied Claims.
Managing Patient Accounts.
ESCAPE W/ STYLE
JAN 2018 - 2023
HAIR STYLIST
Cutting, trimming, and shaping hair.
Coloring, bleaching, and highlighting hair.
Shampooing, rinsing, and conditioning hair.
Styling hair using various techniques and tools.
Performing hair treatments and relaxers.
Consulting with clients to understand their hair goals and preferences.
Recommending hairstyles, cuts, and colors that suit their face shape and hair type.
Providing excellent customer service and building
rapport with clients.
Educating clients on hair care products and techniques. Scheduling appointments and managing client bookings. Maintaining a clean and organized workspace.
Sanitizing tools and equipment.
Operating cash registers and handling payments.
Ordering and stocking supplies.
Demonstrating and selling hair care products.
Staying up-to-date on the latest hair trends and
techniques.
Continuing education to improve skills and knowledge. HAIR SECRETS
2014- 2018
HAIR STYLIST
Cutting, trimming, and shaping hair.
Coloring, bleaching, and highlighting hair.
Shampooing, rinsing, and conditioning hair.
Styling hair using various techniques and tools.
Performing hair treatments and relaxers.
Consulting with clients to understand their hair goals and preferences.
Recommending hairstyles, cuts, and colors that suit their face shape and hair type.
Providing excellent customer service and building
rapport with clients.
Educating clients on hair care products and techniques. Scheduling appointments and managing client bookings. Maintaining a clean and organized workspace.
Sanitizing tools and equipment.
Operating cash registers and handling payments.
Ordering and stocking supplies.
Demonstrating and selling hair care products.
Staying up-to-date on the latest hair trends and
techniques.
Continuing education to improve skills and knowledge. DENTAL DREAMS
2010- 2014
BILLING SPECIALIST
Prepares and submits dental insurance claims
electronically or via mail .
Manages patient accounts.
Ensures accurate billing practices.
Resolving inquiries and working with insurance.
Insurance Follow-up and Resolution.
Assist with other front office duties as needed, such as answering phones, scheduling appointments, or greeting patients.
Stay current with industry trends and best practices in dental billing.
Worked with dental CPT codes.
Processed client bills using the company's proprietary billing software and reconciled billing.
Reviewing calculations on billing statements identifying inconsistencies.
KOOL SMILES
2008 - 2010
DENTAL RECEPTIONIST
Greeted and registered patients, providing a warm and welcoming environment.
Effectively communicated with patients regarding
appointments, procedures, and financial matters.
Answered phone calls and addressed patient inquiries in a professional and timely manner.
Scheduled, confirmed, and rescheduled appointments, accommodating patient needs.
Utilized dental practice management software to
manage appointment schedules and patient records.
Verified patient insurance eligibility and benefits. Processed insurance claims and managed patient
accounts.
Provided accurate cost estimates and payment options to patients.
Maintained a positive and professional demeanor,
creating a comfortable and welcoming environment.
Maintained accurate patient records and files.
Processed incoming and outgoing mail and faxes.
Worked with dental CPT codes.
OPHTHALMOLOGY PRACTICE OF DR COTE
2005 - 2008
OPHTHALMIC MEDICAL ASSISTANT
. Taking patient medical histories and documenting them accurately.
Performing pre-exam testing, such as visual acuity, color vision, and lensometry.
Providing patient education on eye health and post- operative care.
Answering patient questions and addressing concerns. Operating and maintaining ophthalmic equipment, such as slit lamps, phoropters, and autorefractors.
Preparing and administering topical and diagnostic medications.
Performing specialized testing, including visual fields, ocular motility, and fluorescein angiography.
Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and interpersonal skills.
Computer literacy and proficiency in electronic health records (EHR).
Knowledge of medical terminology and ophthalmic
procedures.