Team Lead Be A

Mecca B. Muhammad **************@*****.**** * 908-***-****

**** * ***** ***, *******, Illinois 60625

SUMMARY

I recently relocated to Chicago from New Jersey and anxious to apply my skills, attributes, and passion to a job where I can grow and learn while providing value every day. My different attributes include:

Customer Oriented* Interpersonal communication * Work Ethic* Problem Solving* Proactive * Goal and learning oriented Strategic and tactical thinker * Dependable, Fast learner.

EXPERIENCE

Millennial Express Transport

Team Lead and Moving Specialist 02/21– 02/25

•Elevated to team lead after 1 year overseeing the execution of tasks and success of the moving project.

•Communicates job progress with clients and supervisors, informing of Communication and progress.

•Efficiently packed/unpacked items ensuring proper handling preventing damage during transit.

•Loading/unloading furniture, boxes, etc. onto trucks, optimizing space and securing for safe transportation.

•Maintained accurate inventory logs of items loaded and delivered, confirming successful completion of each job assisted in disassembling and reassembling assets.

•Resolved on site issues and challenges or customer disputes to maintain smooth job execution and satisfaction.

Guaranteed Satisfaction Cleaning, LLC – Office and Workspace Cleaning

Part Time Cleaner and Team Lead 04/21 –2/25

•Performed through cleaning of commercial spaces including offices, restrooms, and common areas, using industry-standard equipment and solution.

•Dusting, vacuumed, mopped, and sanitized surfaces, ensuring all areas met standards and client satisfaction.

•Inspected completed work identifying and addressing gaps or client specific requests to uphold quality standards.

•Trained new hires on cleaning techniques, safety procedures, and company policies, improving team efficiency.

•Acted as on-site supervisor; assigning tasks and monitoring performance to meet deadlines and expectations.

Quantum Shift Group

Part Time Inventory Control and Trainer 04/21-05/22

•Handled customer inquiries, answered questions, and revolved problems in a productive manner.

•Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales.

•Created a new customer database by entering customer information into a database.

•Responded to more than 10 customer service inquires, including a large percentage of self-service calls.

ShopRite Groceries

Product Stocker and Service Associate 06/15 - 01/17

•Stocked Shelves, coolers and displays with merchandize, ensuring products were properly rotated and organized according to store guidelines. Unloaded deliveries from trucks, inspecting goods for damage and verifying accuracy against inventory list.

•Collaborated with team members to complete restocking tasks during peak hours, maintaining store readiness.

EDUCATION

Linden High School

High School Diploma 06/17

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