Data Entry Accounts Payable
Resume:
ALEXANDRA
DALGA
**************@*****.***
Rochester Hills, MI
Adminstrative Operations
Organization
Data Entry
Event Planning
Budgeting
Client & Customer Relations
Accounts Payable
Conflict Resolution
Management Skills
Time Management
Strong Communication Skills
Critical Thinking
EDUCATION
SKILLS
The Art Institutes
Retail Marketing & Management
2009
PROFESSIONAL
DEVELOPMENT
Disney Elevate Management
Training Program
Relias Dementia &
Alzheimers Training
WORK EXPERIENCE
Director, Life Enrichment
Plan and coordinate a wide range of engaging
activities and events for assisted living residents, fostering a vibrant and active community.
Collaborate closely with marketing and culinary
teams to design and execute events aimed at
increasing census and enhancing resident
satisfaction. Additionally, manage the annual
budget for life enrichment programs, ensuring
efficient allocation of resources to deliver high- quality events and activities. Build strong
relationships with residents and their families,
ensuring that residents remain active, healthy, and engaged in the community.
Waltonwood Main 2023- Present
Premium Services Sales Manager
Responsible for overseeing all aspects of premium
services, including premium suites, special events, and food and beverage service at the ballpark.
Managed over $50,000 in outside sales for special
events, ensuring successful execution and client
satisfaction. Collaborating with the food and
beverage director and marketing teams, helped
schedule, develop, and execute special events.
Additionally, tracked and maintained labor and
staffing budgets for a team of over 50 event-based food and beverage employees. Also handled event
reservation leads utilizing CRM software, email, and phone communication to field inquiries and follow
up with potential clients.
USPBL, Jimmy John’s Field 2018-2020
Guest Experience Administrative
Assistant
Managed scheduling and payroll for over 400
Guest Services and Security employees across four
sports and entertainment venues, serving over 1.2
million guests annually. Acted as Event Manager for both departments during various events, including
concerts, trade shows, family events, and
professional sports events. Contributed to training and certification efforts for all Guest Services staff. Helped achieve recognition with the department
ranking in the Top 5 for "Best Guest Experience" in the NBA for 2015 and 2016.
Palace Sports & Entertainment 2009-2017
Cultural Sensitivity Training
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