Case Manager Behavioral Health

Elam Hardin

Plumas Lake, CA ***** *********@*****.*** 510-***-****

A passionate, hard-working, dedicated Case Manager with over 5 years of experience working in social service sectors and workforce development. Excellent communicator, mentor, employment specialist, workshop facilitator, and direct support professional who possesses strong problem-solving skills and a superior administrative background

Work Experience

Behavioral Health Peer support Specialist

Sacramento County Behavioral Health Services- Sacramento, CA

February 2024 to Present

Under general supervision, provides peer support such as sharing recovery stories, identifying wellness goals, and providing emotional support to consumers of behavioral health services and their families.

Case Manager

Telecare Corporation - Sacramento, CA February 2024 to Present

Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.

Employment Resource Coordinator

Serco Inc - America

April 2023 to August 2023

The Employment Resource Coordinator (ERC) supports Veterans, Veterans currently serving in the National Guard or Reserves, and their spouses’ civilian employment through education and support services. The ERC will support the Off-Base

Transition Training (OBTT) program efforts through grassroots marketing, outreach, collaboration with the local veteran community, and coordination of Brick and

Mortar (B/M) employment workshops at select locations other than active military installations.

Comprehensive Support Professional Strategies to Empower People - Sacramento, CA March 2023 to March 2023

Provide support to a caseload of individuals with intellectual disabilities, including independent living skills and coping skills in accessing and using appropriate resources for self-success within, and outside of the agency.

Facilitate advocacy, in addition to providing more extensive support to the needs of individuals with developmental disabilities, to include assistance with housing, gainful employment, substance abuse, alcohol abuse, mental health crises, and other challenges.

Bilingual Employment Services Episcopal Community Services - San Francisco, CA October 2021 to February 2022

Responsible for employment-based case management to homeless individuals transitioning into self- sufficiency. Responsible for meeting with bay area employers to develop job opportunities for 80+ clients.

I provide; teaching/coaching job readiness skills in small group settings, as well as job development/ placement, and retention services.

Employment and Retention Specialist Community Housing Partnership - San Francisco, CA April 2020 to October 2021

In support of the hospitality training offered, I was responsible for providing employment and placement services which included writing Client’s resumes and cover letters to potential employment opportunities, both internal and external. I also tracked retention from 90 to 180 days and maintained a documentation dashboard used for quarterly and fiscal reporting.

Employment Specialist- Forensics Bay Area Community Services - Oakland, CA February 2019 to March 2020

Provided flexible, compassionate, community-based employment services that are designed to promote the stability, recovery, and community reintegration of individuals who experience barriers to employment such as mental health challenges, histories of homelessness, and may also have challenges around substance use.

Job Developer

Goodwill Industries - Clayton, CA January 2018 to February 2019

Provided direct and indirect employment services to clients. Managed workshop programming for client activities and facilitated all workshops specific staff meetings and case conferences as requested by Assistant Director. Assisted in the administrative functioning of AB 109 and Diversion 50 and assumed the daily programming responsibilities for measuring program outcomes, including but not limited to, productivity guidelines, client morale, client complaints, and filing in the gaps of daily programming function such as intakes, case management and resource linkage.

Education

High School Diploma

Laney College Oakland - San Francisco, CA

Medical

Heald College - Concord, CA

Business Communications

University of Phoenix Online

Skills

•Bilingual speaking both English and Spanish.

•Over 10 years’ experience serving the public as a Human Services Professional.

•Office Suites like Microsoft Word, Excel, Power point, and Outlook

•Has served many populations and individuals from adolescents, elderly, veteran, care providers, and physical and mental disabilities.

•Data Tracking programs such as HRIS and HMIS.

•5 years Case Management for nonprofit or government programs, offering, employment, housing assistance or homeless services.

•Assessment of individual’s needs and evaluations to provide services.

Certifications and Licenses

First Aid Certification CPR Certification

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