Property Manager for Real Estate Advisors

Teresa Ann Patrick *************@*****.***

423-***-****

Customer Service Representative with

Kingsport, TN

Property Management Experience

Experienced Property Manager transitioning to a Customer Service Representative role. Offering strong communication skills, problem-solving abilities, and a customer-centric approach. Aiming to leverage my experience in property management to enhance customer satisfaction and drive business success.

Work Experience

Property Manager

Wilkinson Real Estate Advisors

Atlanta Ga.

- Managed property operations, ensuring customer satisfaction and retention. - Handled customer inquiries and concerns, providing effective solutions for both client/ agent/ owner - Developed strong & trusting professional relationships with tenants, promoting a successful, positive, and fun environment for Team & Clients. Utilized strong communication skills to address tenant needs/ concerns and improve overall Service through personal contact & Follow up to ensure 100% customer satisfaction!

Skills

Tenant Relations

Providing #1Customer Service with empathy with a “we care” attitude, Conflict Resolution/Follow up

Self motivated/ Driven/ Coachable

Detailed/ Multi-tasking / Professional Demeanor/ Quickly adapts to changes in personal, environment & goals.

Team building /Training/ Payroll/ Annual Employee Reviewing, OSHA SAFETY REGULATIONS and procedures

Sales, Marketing, Market Analysis

Posting/ Collection of Rental Payments, Deposits, Monthly Accounts reconciliation reports, Annual Operating Budget/ Capital Expenditures, Bidding & Vendor Relations

50 wpm in typing, Daily Emails & Meetings, Microsoft Word, Excel,

Daily Ads thru Social Media Campaigns & Local Outreach marketing

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