A Full-Time Medical Office

Stephanie Robertson

Fuquay-Varina, North Carolina 27526

910-***-**** *********.*************@*****.***

OBJECTIVE: To obtain a full-time position as a medical office administrative professional in a private clinic or hospital setting, where I may utilize my skills and experience. I enjoy a fast-paced environment, am able to self-start, work as part of a team or independently.

EDUCATION:

Associate Degree in Applied Sciences, Central Carolina Community College

-Medical Office Administration

-Medical Billing and Coding

Enid High School, Enid, Oklahoma

EMPLOYMENT HISTORY:

Front office/Precertification Specialist

Solas Health PLLC; Raleigh, NC August 2022-March 2024

Manage high volume incoming/outgoing calls

Obtain patient demographics and correct insurance information at each visit

Collection of copayments and patient balances

Schedule appointments

Mange patient check-in/out processes

Maintain schedule for the providers to increase patient throughput and office efficiency

Submit medical records releases and set up patient referrals to other specialty practices

Obtain prior approvals from insurance carriers for procedures

Maintain schedule for the providers to increase patient throughput and office efficiency

Attention to detail, ability to multitask, clear verbal communication

Conflict resolution, positive attitude

Medical coding; proper use of CPT and ICD-10

Computer skills; Familiar with EMR systems, medical scheduling, POS systems

Familiar with HIPPA regulations

Server (Part Time)

Outback Steakhouse; Smithfield, NC 2018-2022

Greet customers

Make suggestions

Take customer orders – service food/drinks

Collect payments

Medical Biller

FastMed Urgent Care Administrative Office; Clayton, NC 2016-2020

Work collection accounts with patients to set up payment plans, promissory notes, and if needed, forward accounts to collection agency

Post payments for services rendered

Manage high volume incoming/outgoing calls

Handle patient/customer inquiries in a timely and professional manner

Read and interpret EOBs, answering patient questions regarding insurance coverage

QuickBooks, Microsoft Word and PowerPoint

Medical Billing

Data entry

Insurance verification and prior approvals

Contact this candidate