Customer Service Quality Assurance
Resume:
EMPLOYMENT HISTORY
Receptionist/Customer Support, Little Acorn Oil, Mount Sterling Customer service satisfaction and quality assurance. Inventory as well as generalized organizational skills in regards to customer service management and billing. Clerical duties and administrative tasks including managing the office building of positive relations between people and the business.
Eager to learn and bring fresh ideas, committed to excellence and timely delivery. Boosted customer satisfaction through top-notch service, managed inventory effectively. Introduced fresh ideas to enhance guest experience, committed to excellence Streamlined operations, achieving higher efficiency in scheduling and delivery operations Monitored inventory with precision, reducing costs without compromising quality. Enhanced office efficiency, reducing scheduling errors by proactively managing appointments. Fostered a collaborative team environment, ensuring seamless front-desk operations. SKILLS
Communication Adaptability
Teamwork Organization
Time management Customer care
EDUCATION
SEP 2000 - JAN 2001
Licensed, Morehead State University, Morehead KY
Received certification in customer service
194 Antwerp ave, Mt Sterling, 40353
***********@*****.***
AMANDA INGRAM
RECEPTIONIST
42 years old, Driving license I98-051-061
PROFESSIONAL SUMMARY
Receptionist with over 6 years of experience excels in customer service satisfaction, quality assurance, and inventory management. Demonstrates exceptional organizational skills, streamlining office operations and enhancing team collaboration for seamless front-desk operations. Known for meticulous attention to detail, reducing costs without compromising on quality, and introducing innovative ideas to enhance guest experience.
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