Talent Acquisition Human Resources

Niki Thomas

Orange Park, FL *************@*****.***

Mobile: 228-***-**** LinkedIn Profile

Senior Talent Acquisition & HR Operations Leader Strategic Recruitment & Workforce Planning Expert PROFESSIONAL SUMMARY

Results-driven Human Resources Professional with over 11 years of progressive experience in talent acquisition, recruitment operations, and workforce development across healthcare, federal, and private sectors. Demonstrates a strong ability to lead cross- functional teams, enhance candidate experiences, and implement scalable hiring solutions. Excels in aligning talent frameworks with organizational growth goals, driving compliance with labor regulations, and improving retention through data-informed HR initiatives. Builds high-performing recruitment functions through expert use of ATS, HRIS, and workforce planning tools while maintaining a strong focus on diversity, operational efficiency, and stakeholder collaboration. Security Clearance: TS/SCI

Leads enterprise-wide recruitment strategies by building cross-departmental partnerships, optimizing applicant pipelines, and aligning talent acquisition initiatives with long-term business objectives.

Drives workforce engagement programs through performance coaching, employee development planning, and calculated retention efforts that reduce voluntary turnover and foster inclusive workplace cultures.

Champions data-driven HR operations by managing budget forecasting, monitoring compliance metrics, and leveraging technology platforms to streamline reporting, audits, and operational decision-making. Areas of expertise include:

• Talent Acquisition

• Recruitment Strategy

• HR Compliance

• Employee Onboarding

• Workforce Planning

• Performance Coaching

• Budget Management

• ATS Management

• HRIS Administration

• Employee Relations

• Policy Development

• Data Analysis

• Federal Hiring

• Benefits Coordination

• Training Delivery

PROFESSIONAL EXPERIENCE

MyCare Medical Group, Land O’ Lakes, FL Jan. 2021 to Mar. 2025 Regional Senior Manager, Talent Acquisition (Remote) Directed cross-functional recruitment teams and talent acquisition specialists to deliver full-cycle recruitment, leveraging data- driven insights to track key performance indicators, streamline applicant pipelines, and increase candidate quality across departments using ATS platforms, CRM tools, and advanced sourcing techniques.

• Designed and enforced organizational HR policies and compliance standards aligned with evolving business goals and labor regulations, implementing procedural frameworks that promoted operational consistency, reduced legal exposure, and supported inclusive and scalable workplace practices.

• Managed internal employment processes and onboarding protocols while overseeing application screening, background verification, interview scheduling, and candidate communication processes, resulting in a smoother talent acquisition experience and stronger offer acceptance rates.

• Collaborated with executives and hiring managers to align on workforce planning initiatives, forecast hiring needs across departments, and develop strategic sourcing plans through competitive market research, benchmarking, and talent mapping to attract top-tier industry professionals.

• Spearheaded workforce development programs and employee engagement initiatives by leading performance coaching, employee referral incentives, and retention analysis, fostering a high-performance culture and significantly reducing voluntary turnover across business units.

• Planned and administered departmental budgets and recruitment expenditures to support scalable hiring initiatives and optimize resource allocation, while continuously analyzing operational costs and recommending efficiencies to senior leadership through detailed forecasting.

• Oversaw internal job postings and applicant tracking systems (ATS) while promoting best practices in compliance, DEI- focused sourcing, and process documentation, maintaining accurate hiring records and supporting regulatory audits and company-wide reporting standards.

American Addiction Center/River Oaks, Riverview, FL Mar. 2020 to Dec. 2020 Human Resources Generalist/Recruiter

Oversaw full-cycle talent acquisition efforts by collaborating with hiring managers to define job criteria, posting requisitions, sourcing qualified candidates, conducting behavioral interviews, coordinating background checks and drug screens, and improving time-to-fill metrics while maintaining OFCCP and EEOC compliance.

• Administered HRIS platforms including iCIMS and UltiPro to manage employee records, input job and personnel data, generate compliance reports such as EEO-1, and develop customized dashboards to support data-driven decision-making and workforce planning initiatives aligned with organizational objectives.

• Led employee onboarding and orientation programs by designing inclusive experiences, facilitating benefit enrollment, and conducting policy overviews to build engagement, increase retention, and create a seamless transition for new hires across departments in compliance with company standards and eligibility guidelines.

• Delivered hands-on training and coaching in areas such as interview best practices, performance management, disciplinary actions, workplace safety, and compliance protocols to build supervisory competencies, promote ethical behavior, and align workforce behaviors with corporate policies and regulatory standards.

• Facilitated leave of absence programs and managed the interactive process for ADA accommodations, Workers’ Compensation claims, and FMLA cases by liaising with third-party administrators, maintaining documentation, and providing return-to-work solutions that support legal compliance and minimize operational disruptions.

• Conducted comprehensive employee relations support by responding to workplace concerns, investigating incidents, advising managers on resolution strategies, escalating high-risk matters to senior HR leadership, and contributing to a fair, respectful work environment that supports retention and engagement.

• Monitored compliance documentation and credential tracking by maintaining databases for required licensure, I-9 verifications, TB tests, CPR certifications, and safety training, proactively notifying teams of expirations, and ensuring organizational readiness for audits and state or federal regulatory reviews. Department of Veterans Affairs, Honolulu, HI/Bay Pines, FL Feb. 2019 to Mar. 2020 Human Resources Specialist (Recruitment & Placement) Streamlined end-to-end federal hiring operations by preparing RPAs in WebHR, coding accessions into HR Smart, and managing onboarding via USA Staffing. Drafted offer and commitment letters, posted job openings on USAJOBS, and scheduled medical clearances, ensuring timely processing and alignment with OPM hiring guidelines.

• Conducted comprehensive pre-employment compliance reviews by verifying I-9s, Veterans Status, Selective Service registration, and credentialing through VetPro. Confirmed candidates met regulatory eligibility and qualification standards, minimizing risk and aligning with federal employment laws and merit system principles.

• Delivered full-cycle recruitment support for Nursing Service roles including applicant qualification assessments, preparation of electronic vacancy folders, and coordination with the Nursing Board. Facilitated interagency transfer requests and confirmed documentation integrity for seamless onboarding and credentialing.

• Guided HR decision-making processes by supporting HR Managers on classification, compensation, and staffing matters in compliance with Title 5 and Title 38 regulations. Researched and interpreted policy updates to provide timely advisory services that supported organizational workforce planning initiatives.

• Led new hire integration efforts by coordinating start dates, facilitating new employee orientations, and educating incoming staff on federal benefits, retirement plans, and leave policies. Ensured accurate dissemination of critical information to promote workforce retention and engagement from day one.

• Represented agency talent acquisition efforts at job fairs and outreach events by coordinating logistics, preparing materials, and engaging with potential candidates to support diversity hiring initiatives. Promoted employer brand and federal employment opportunities in alignment with workforce development goals. Department of Defense, Honolulu, HI Mar. 2015 to Jan. 2019 Workforce Management Technician - Tripler Army Medical Center (Apr. 2018 to Jan. 2019) Directed administrative review of 2,500+ civilian performance evaluations under the DoD Performance Management and Appraisal Program (DPMAP), applying expert knowledge of federal regulations to validate compliance and accuracy. Collaborated with leadership to guide adherence to HR policy, mitigating risks of procedural discrepancies and audit findings.

• Managed full lifecycle of civilian awards administration by leveraging systems such as DCPDS, AutoNOA, and GEARS to process and track incentive, honorary, performance-based, and length-of-service recognitions. Partnered with department heads to meet award submission deadlines, contributing to increased employee engagement and workforce morale.

• Generated and analyzed workforce data for HR reporting and trend assessments by extracting information from enterprise tools, spreadsheets, and databases. Compiled detailed insights for leadership briefings, enabling informed personnel decisions and facilitating data-driven workforce planning and resourcing strategies.

• Executed coordination of DPMAP training programs and HR initiatives by scheduling sessions, securing attendance, and distributing materials across departments. Provided logistical support to maximize participation and maintained compliance with agency-mandated training requirements, directly contributing to workforce readiness and knowledge retention.

• Processed personnel actions and supported civilian HR programs by initiating Requests for Personnel Actions (RPAs) for onboarding, promotions, and position changes. Delivered frontline customer service via phone, email, and in-person support while maintaining HR dashboards, tracking employee data, and assisting with various other programs. Human Resources Coordinator - Personnel Support Detachment (Mar. 2015 to Apr. 2018) Delivered comprehensive personnel and payroll services supporting over 20,000 active-duty Sailors across 350 commands, managing HR operations, processing entitlements such as BAH, BAS, SGLI, Sea Pay, and Family Separation Allowance, while maintaining strict compliance with DoD regulations and Navy administrative protocols. PREVIOUS EMPLOYMENT

Serco, Norfolk Naval Base, Norfolk, VA May 2013 to Mar. 2015 Personnel Assistant - Personnel Support Detachment EDUCATION

Master of Business Administration (MBA) in Human Resources Management Ashford University, San Diego, CA

Bachelor of Fine Arts (BFA) in Communications

Valdosta State University, Valdosta, GA

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