Business Analyst Power Bi

Dirk J. Blasio

Mandeville, Louisiana ***** 504-***-**** *********@*****.*** LinkedIn

Qualifications Profile

●Business Analyst: Skilled in understanding customer business needs and analyzing current practices to identify key areas for improvement. Proficient in capturing and translating non-technical requirements into detailed system requirements, ensuring clarity and alignment with business objectives. Adept at producing timely deliverables while fostering strong and productive interpersonal relationships across various customer areas.

●Application Support: Experienced application support professional proficient in supporting a diverse range of applications, including both shrink-wrap and custom in-house solutions, with in-depth knowledge of application architecture, functionality, and dependencies. I excel in communication effectively with customers and stakeholders, ensuring clarity and understanding in all interactions. With familiarity in addressing common issues and their solutions, I contribute to maintaining updated and comprehensive documentation for the applications I support. I collaborate closely with developers to understand and implement changes, including new releases and features. Experienced in conducting application training workshops for diverse audiences, driving seamless user adoption and proficiency. Committed to staying current with the latest technologies, I continually enhance my skills to provide exceptional application support.

●Business Intelligence: Proficiency in managing solution architectures and administration for both Tableau and Power BI environments, with a strong focus on optimizing performance and usability by developing company-wide dashboards, KPIs and Scorecards utilizing measures, parameters, calculated fields, groups, sets, and hierarchies. These solutions enable leaders to track and analyze metrics related to employee safety, injuries, equipment damage and claims, supporting data-driven decision-making and continuous improvement.

●Process Automation: Skilled in designing and implementing custom solutions to automate manual business processes using Power Apps and Power Automate. Experience in creating advanced workflows in Power Automate including the integration of multiple child flows to streamline operations. Familiar with Automation Anywhere and Robotics Process Automation tools, enabling efficient process optimization and increased productivity.

●Technical Proficiency: Windows XP/7/10, SQL, SSMS, SQL Developer, DBeaver, Access, PostgreSQL, VB.Net/VBA, Visual Studio 2008/2017/2019, SharePoint, Performance Point, Dashboard Designer, HTML, CSS, XML, JavaScript, Python, InfoPath, Nintex, Office 365, Power Apps and Power Automate, Power BI, Power BI Service, Tableau, Qlik, Cognos, Idera ER Studio, SSRS, SAP Business Objects, SAP Webi, InfoBurst, Fresh Service, Intelex, MainPac and Origami.

●Strengths and Leadership: Self-motivated team player with a proven ability to achieve goals in fast-paced environments. Committed to fostering collaboration and supporting peers and colleagues, ensuring that success is attained collectively as a team rather than as individuals.

Professional Experience

Ports America, New Orleans, Louisiana (03/2020 – Present)

IT Systems Analyst

Experienced in providing daily support for over ten critical business applications, effectively communicating with customers and stakeholders. Proficient in report writing using SSRS and SAP Business Objects, leveraging advanced SQL skills to deliver actionable insights. Managed multiple aspects of SAP Business Objects through the Central Management Console, Information Design Tool, and Universe Design Tool including user and group management, creating and converting universes, connections, promotion management and BI Admin Console. Developed new versions of Webi reports based on user requirements and analysis of legacy SSRS reports. Successfully converted several universes and over one-hundred existing Webi reports to align with the newly converted universes. Proficient in creating, updating, and maintaining customer Power BI and Tableau dashboards, delivering actionable insights through dynamic data visualizations.

Additional Key Contributions:

Presented at InfoSol Speak BO event on the tips and techniques used to convert SSRS reports to Webi.

Developed custom solutions to automate manual business processes.

York Risk Services Group, Mandeville, Louisiana (05/2018 to 10/2019)

Senior Business Intelligence Engineer / Business Analyst

Improved the QA process with in-depth testing while incorporating specifications from ServiceNow requests requiring solid knowledge of third party claims, SQL tables, queries, functions, and stored procedures. Spearhead data warehousing, including analysis of SQL databases to pinpoint utilization and functionality; modeled several claim systems using Kimball approach and Idera ER Studio.

Additional Key Contributions:

Navigated complex data sources by integrating innovative technology including Python, Spyder, Qlik, and PostgreSQL.

Streamlined processes related to statements of work and document extract layouts.

Entergy, New Orleans, Louisiana (04/2014 to 05/2018)

Internal Auditor III

Conducted internal audits within designated business units including creating risk assessments and fraud analysis using IDEA, Power BI, and Tableau to better visualize data and findings. Supported a team in developing a continuous audit strategy and practices related to accounts payable, corporate travel expenses, supply chain, and time management. Performed SOX testing on IT and business unit controls, user access review, separation of duties, and source control.

Additional Key Contributions:

Led the design and development of an automated SharePoint solution for Entergy’s executive division to replace the existing manual system.

Designed and implemented a new employee expertise, interest, and training database to better track employee development and support skill development processes.

Analyst III

Designed and developed a performance and metrics application using Visual Studio, VB.net, SSRS and SQL allowing end-users to adjust company metrics data to build metric performance scorecards and dashboards.

Additional Key Contributions:

Administered two corporate SharePoint intranet sites functioning as the owner of both, making sure all systems ran smoothly.

Reily Foods Company, New Orleans, Louisiana (08/2007 to 11/2013)

Senior Programmer Analyst

Created custom reports for inventory, profit and loss, operational, and sales from AS/400 system utilizing third-party reporting tool. Developed KPIs from Dynamics AX General Ledger Cube using Visual Studio BIDS to display in a variety of tools and dashboards. Led a team to develop two new SharePoint sites streamlining document and information sharing.

Additional Key Contributions:

Developed a consumer affairs website to track and report on consumer sentiment to better understand and serve customer interests.

Previous experience as Software Developer for Dept. of Health and Hospitals, Software Developer for Tek Systems, Systems Analyst for Pan American Life Insurance, and Y2K Analyst for Pan American Life Insurance.

Educational and Training

Tulane University – New Orleans, LA

Bachelor of Science in Computer Information Systems, Magnum Cum Laude

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