Content Manager Data Entry

Pierre Kendy Lamour

Fort Lauderdale, FL

**********@*****.*** 239-***-****

TECHNICAL PROFICIENCY

Software Applications: Microsoft Suite, Salesforce, Quality Management Systems, Enterprise Resource Planning, SAP, Epic, Cerner+

Back Build Applications: Bedrock, Prefmaint, Corecodbuilder, Powerforms, DTA Wizard, Core Event Manager, DCP tools, Content Manager, Task access, HNA User, Privmaint, RRDconfig, Discerndev, DA2.

Languages: Tri-lingual (French, French Antilleans creole, English) Oral and written fluency in French

Certifications: CRCR Certified, Six Sigma Yellow Belt Certified (HCE)

WORK EXPERIENCE

KenMar Enterprises, LLC

Siline’s Restaurant & Bar December 2020 – October 2023

Owner

Responsible for the day-to-day operations of the restaurant, managing a staff of 6 employees, resolving customer issues, marketing and promotion as well as maintaining state and local food service guidelines this was to ensure profitability.

This included but not limited to:

Food prep, sanitation, cleanliness, and safety.

Record keeping and finance management.

Customer-service and leadership

Planned and coordinated menus.

Maintained high standards of quality control.

Checked stock levels and ordered supplies.

Planned restaurant events.

Electrophysiology Device Specialist, BJC HealthCare, St. Louis, MO December 2022- April 2023

Acted as the initial point of contact for front office activity and helps direct the patient flow process at the cardiovascular office.

Tracked patients’ pacemakers’ information and educates patients on the applicable use of equipment.

Collected cardiovascular data utilizing medical technology.

Performed data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.

Expert at utilizing EKG, and ECG from BIOTRONIK, MEDTRONIC, BOSTON SCIENTIFIC, and ABBOTT.

Expert at operating medical equipment/technology to map Cardiovascular system.

Consultant I, Oracle Cerner, Kansas City, Missouri June 2021- October 2022

Delivered consulting services for the installation of clinically driven software.

Delivered implementation of clinically driven software for the following solutions (ACM, Ambulatory, patient accounting, and HIM)

Set up support resources for clients.

Educated and presented to clients on clinically driven software usage.

Participated in multiple Implementation projects at a time.

Solution leads to multiple Client Go live.

Interfacing with client to organize team meetings and conducting product training sessions.

applied design concepts with build and maintenance software.

meet with existing clients to perform initial assessment, discuss goals and strategize on method of improvement.

knowledgeable in multiple back build applications

brainstorm internal strategy for growth and positive change

participate with various Solutions to evaluate product design specifications and documentation.

Solved problems through recommendations using Cerner Oracle Methodology

Participated in client Go Live build support and coaching support

Academic Consultant, Oracle Cerner, Kansas City, Missouri January 2021- June 2021

Completed The Academic Consultant Program

Educated in the Consulting Framework & Iterative Approach, as well as

Model Experience workflows for Acute Case Management

Knowledgeable in the application and development of Cerner’s clinically driven revenue cycle

Ability to apply design concepts with build and maintenance to initiate

successful design along with creating a working system for the client

Knowledgeable of key integration points between Acute Case Management

and other revenue cycle solutions

Knowledgeable in Acute Case Management issue resolution specific to testing and Troubleshooting

Supported Cerner+ at end-user site

Participated in client Prospect Sign-On Fair

Assisted in Appointment Migration Reschedule Cleanup

Sales Representative, Hubbell Killark, St Louis, Missouri March 2018- November 2020

Primary liaison for authorized Distributor and Customer for domestic and international accounts

Schedule and conduct periodic outgoing visits with big accounts within territories.

Provided customer service functions to the account including price & availability information, expedites along with order entry.

Provided pricing & quotes for biddings from $1,000 to $50,000 within company policy

Coordinated Technical Services support to assigned accounts.

Resolved customer problems by interfacing with distribution, manufacturing, marketing, sales and freight carrier.

Developed support documentation to customers regarding open orders, weekly shipments and past due orders

Performs follow up on all quotes for all accounts within territories (Missouri, Illinois, Michigan, Indiana, Ohio)

Supplied customers with price increase updates & literature updates.

Presented Bi-annual project process reports & cost-effective reports to executive team members exceeding over $25,000 in saving cost.

Exceeded 60% in territory sales growth in 2018.

Assisted Product managers with tradeshows.

Inside Sales Support, Siemens PLM Software, St Louis, Missouri September 2017- March 2018

Utilized sales process to prospect, engage and qualify potential customers in a variety of industries (Aerospace/Defense, Automotive, Consumer/Retail, Medical/Pharmaceutical, Electronic. etc.)

Exceeded monthly lead generation expectation to earn over $1500 bonus per month.

Outstanding lead generator for training cohort during launch month

Outperformed daily call goals by utilizing unwavering work ethic and organizational skills.

Intern, Zimmer Biomet Select Orthopedics, Saint-Louis, Missouri May 2017- August 2017

Distribution of Medical Equipment.

Process data for cases (surgeries).

Catalog medical supplies in hospitals.

Certified in Zimmer S.M.S (Surgery Management Support).

EDUCATION

Westminster College, Fulton Missouri Bachelor of Art: May 2017

Majors

International Business, and French Translation (Emphasis on Business)

Awards

Breakthrough and Priority Award

Innovative and progressive individual dedicated to continually being an asset in the business industry by collaboratively and independently displaying leadership skills, prioritizing abilities, while remaining focus on the essence of problem solving and analytical skills.

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