Administrative Support Data Entry

Hollie McDougald

Administrative Assistant Office Administration Administrative Support

**************@*****.*** • Crowley, Texas

HM

Elite Sports-North Oct 2024 - Jan 2025

PSY-Fort Mar 2022 - Aug 2024

Biz TV-Arlington Jun 2019 - Jan 2022

UCA Feb 2017 - Jun 2018

Americas Best Value Inn and Suites-Marshall Aug 2011 - Aug 2012 Dynamic Administrative Professional with 10+ years in office administration and support. Expertise in appointment scheduling, data entry, and multi-line phone systems. Proven track record in enhancing organizational efficiency and maintaining meticulous records. Known for resourcefulness and a customer-focused approach, ensuring seamless operations and client satisfaction. Engaging and compassionate, fostering positive workplace relationships and driving team success through innovative and thorough problem-solving. Appointment Scheduling Clerical Duties Data Entry Filing Organization Reception Record Keeping Scheduling Office Administration Clerical Works Typing Front Office Multi-Line Phone Systems Administrative Support Office Management

Sponsorship Coordinator Administrative Support

Elite Sports-North is a leading sports management company specializing in athlete representation and sponsorship deals. As a Sponsorship Coordinator, I facilitated communication between sponsors and athletes, ensuring seamless contract execution.

Secured +10 sponsorship contracts, enhancing company revenue streams. Maintained accurate data records, improving data retrieval efficiency by +20%. Managed email communications, ensuring timely responses and client satisfaction. Office Administrator

PSY-Fort is a mental health services provider offering comprehensive psychological support. As an Office Administrator, I ensured smooth office operations and client interactions. Scheduled +50 appointments weekly, optimizing client flow and resource allocation. Entered and managed client data, maintaining a +95% accuracy rate. Handled multi-line phone systems, directing calls efficiently to appropriate departments. Organized filing systems, reducing document retrieval time by +30%. Associate Producer Administrative Support

Biz TV-Arlington is a television network focused on business news and programming. As an Associate Producer, I supported production teams and managed guest bookings. Contacted and booked +100 guests, ensuring diverse and engaging content. Performed data entry tasks, maintaining a +98% accuracy rate in records. Executed clerical duties, supporting production teams with resourceful solutions. Project Coordinator Administrative Support

UCA is a customer service consultancy firm dedicated to enhancing client satisfaction. As a Project Coordinator, I facilitated communication between sales teams and clients. Coordinated +200 client contacts, ensuring timely follow-ups and satisfaction. Managed customer feedback, achieving a +15% increase in client satisfaction scores. Front Desk/Hostess Reception and Administration

Americas Best Value Inn and Suites-Marshall is a hospitality service provider offering comfortable accommodations. As SUMMARY

SKILLS

EXPERIENCE

La Quinta Inn Apr 2010 - Jun 2011

Kilgore High School 1990 - 1992

Scientifically validated by Trudy

a Front Desk/Hostess, I managed guest services and front office operations. Processed +100 check-ins and check-outs weekly, ensuring efficient guest service. Handled online and phone reservations, maintaining a +90% booking accuracy. Executed office and clerical duties, supporting hotel operations with dependable service. Front Desk Receptionist Reception and Administration La Quinta Inn is a hotel chain providing quality lodging services. As a Front Desk Receptionist, I facilitated guest interactions and managed front desk operations.

Managed +80 check-ins and check-outs weekly, ensuring smooth guest experiences. Handled multi-line phone systems, directing calls with excellent communication skills. Performed clerical responsibilities, supporting hotel management with thorough administrative tasks. Open-minded

Open to new ideas, yet values tradition

Planful

Structured, meticulous, and

achievement-oriented

Engaged

Excels in teams and one-on-one

interactions

Accommodating

Diplomatic and accepting of others’

needs

Composed

Remains calm under pressure

GED

PERSONALITY STRENGTHS

EDUCATION

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