Team Leader Technical Support
Resume:
Pushyamitra Bhawandas Patriwala
Address: C-**, Ranjan Society, Nr. Lions Hall, Gadapura Road, Racecourse, Vadodara 390007, India Contact: +91-989******* (M)
E-mail: ************@*****.*** / ************@*****.*** Linked IN: https://www.linkedin.com/in/pushyamitra-patriwala-02a8676/ Objective: Aspiring for senior-level management challenges, preferably in Gujarat/Maharashtra, to drive IT Functions in a Manufacturing environment, utilizing the rich skills & experience, achieving Comprehensive Growth & total satisfaction of all stakeholders.
Management Challenges (Associate Team Leader)
About me: A proactive and dynamic IT professional with over 18 years of experience, I bring strong analytical and technical skills, specializing in ABAP development. With 13 years of SAP techno-functional expertise across modules such as FI, CO, MM, SD, HCM, and PS, I have successfully led end-to-end implementation, support, and enhancement projects in both large and small-scale environments. My expertise also includes ABAP on HANA development, optimizing performance and enhancing SAP functionalities. Core Competence
SAP ERP Management Expert
Proficient in PS/FI/CO/MM/SD/HCM modules
Designing/Architecting/Implementing/Support
Define user roles/responsibilities/authorization
Create Classical & Interactive reports
Program/Project Delivery Management
Define/Implement Strategies/Procedures
Identify & Mitigate Project Risk
Align Business with Information Systems
Solution Developing/Implementing expertise
Conduct Gap Analysis & devise right Solution
Strong in Technical Concepts/Skills/Tools
Add value to Business Operation/Process
Agile (Kanban & SCRUM) principles
Study & Improve Business Process
Agile Project methodologies
Client Engagement Management
Development Life Cycle ( SDLC )
Analytical and Problem Solving
Team Leadership/Management
Profile Summary
Currently engaged as Associate Teal Lead - SAP ABAP Development with Tech Mahindra Limited, Nagpur, India, since Nov 2023. Leading a team of ABAP Developers in assigned projects as well as providing technical support to various user departments for multiple SAP modules, by gathering business requirements and translating them into technical requirements for further Improvements,
Enhancement and Development of new applications.
A competent & diligent SAP ABAP Professional, owning SAP user’s roles, responsibilities and authorization concepts on SAP ERP, having strong experience in designing,
architecting, implementing and support
(modification/enhancement) of SAP solutions meeting business requirements, with proficiency in ABAP/4
workbench, ABAP on HANA, creating Classical & interactive reports using ALV, Dialog Programming, SAP Scripts, Smart Forms, ADOBE Forms, workflow, ODATA etc.
A planned Project Manager, following the functions of Project Life Cycle, involving initiation, requirement finalizing
& scoping, Estimation, Scheduling timeline, defining Quality parameters & KPI and control execution till final delivery & project closure to the satisfaction of all concerned.
An innovative Solution Development Professional, with extensive experience in all phases of Software Development Life Cycle (SDLC) including Requirement study/analysis, Design/Architecture, Development, Implementation, Debugging, Testing, Documentation and Support of applications.
Demonstrated capabilities in conducting the current process environment to produce the appropriate solution, mapping the business needs of the client.
Possess the ability in analyzing complex business objectives to keep project execution ahead of schedule, under pre- determined time and cost parameters, in a fast-paced environment.
Acknowledged expertise in Project Management activities, Quality related Activities and Release Management activities.
A self-motivated Team Leader, capable of driving the team to performance excellence and skilled at Talent Retention, Employee Engagement, Issue Resolution, r Skill upgrade, Motivation and Mentoring.
A cohesive Team Player, with analytical & problem-solving expertise with innovation, negotiation, planning, presentation, decision making, multi-tasking, communication & interpersonal skills. Detailed Work Experience (18+ years) & Achievements TECH MAHINDRA LIMITED, NAGPUR, INDIA
Associate Team Lead -SAP ABAP Development (Nov 2023 onwards) Responsibilities:
Presently reporting to the Project Manager and working as Associate Tam Lead a project as ABAP Developers in assigned projects as well as providing technical support to various user departments for multiple SAP modules.
Engaged in the gathering of business requirements & translating them into technical specifications for further Improvements, Enhancement and Development of new applications.
Directing creation of execution plan (with deadlines) for the assigned projects as well as requirement analysis, design, development, testing and hand-over to users.
Providing technical support to various user departments for multiple SAP modules while preparing technical and end-user documentation.
Supporting SAP Development & new implementation coordinating with the external functional team for same along with service support.
Driving project management & delivery activities, including the creation of scope statement, execution plan, etc., as well as managing physical execution and instigation.
Conducting analysis of Change Request Forms, writing technical specifications at the same time handling job area of SAP S4 HANA and SAP ECC 6.0 system using ABAP methodologies.
Preparing FS/TS Documentations, User scenarios for UAT, Presentation & Imparting Training to End-User.
Troubleshooting the daily issues in the system to provide support, as well as resolving issues during Implementation as well as in post-Go-Live Support.
Mentoring, guiding, motivating and directing the team to achieve project-related metrics and requirements.
Ensuring update of the existing configuration, transport request and Weekly BASIS activity, solving other IT software related issues like Excel Macro, Integrating SAP with SharePoint, etc. Professional Awards
Pat on the Back Award – Received for exceptional performance and contributions, September 3, 2024.
Standing Ovation Award – Recognized for outstanding achievements and leadership, March 12, 2025. Previous Guidelines
PRATHAM PROPERTIES, VADODARA, INDIA
Sr. Manager SAP ABAP Development (Feb 2012 to Nov 2023) ENCIRCLE EXPORTS INDIA PVT. LTD., VADODARA, INDIA
Dot Net Developer (Jan 2011 to Jan 2012)
M/S ROCHE, VADODARA, INDIA
Dot Net Developer (Jul 2010 to Dec 2010)
DEW INFO-SYSTEMS PVT. LTD., VADODARA, INDIA
Software Engineer (System Analyst) (Jan 2009 to Jul 2010) SHARP TECHNO SOLUTIONS, AHMEDABAD, INDIA
Software Engineer (Oct 2007 to Jan 2009)
JCN-INFOSYS, VADODARA, INDIA
Software Developer (System/Technical Support) (Oct 2006 to Oct 2007) Education / Qualifications
M.C.A., from Sardar Vallabhbhai Institute of Tech., Vasad, Gujarat University India (2010) with 60.45%
B.C.A., from Som-Lalit Institute of Computer Application, Ahmedabad, Gujarat University, India (2003), 53.83%
12th (Commerce), from SHETH H. H. Shirolawala High School, GSEB(1999), 68.33%
10th, from SHETH H. H. Shirolawala High School, GSEB(1997), 51.43% Technical Skills:
Programming: ABAP on HANA (CDS View), ABAP/4
(BDC, Reporting, Module Pool, User-Exits,
Enhancement), ODATA, OOABAP.
UI Tools: Menu Painter, Screen Painter, Form Painter, ALV Grid, Smart forms, ADOBE Form.
Cross Applications: BAPI, ALE, Message Control
Databases: HANA, MS SQL Server 2005, MySQL,
Oracle 9i
Operating Systems: WIN 7/8/2003 Server
Languages: ABAP, C# .Net, VB.Net
Web Tools: HTML, ASP.Net, SharePoint, JavaScript, Ajax, CSS, Crystal Report
Personal Details
Date of Birth: 13 Aug 1980
Languages Known: English, Hindi and Gujarati
Location Preference: Gujarat/Maharashtra
Nationality: Indian
Note: Please refer to the Annexure, enclosed for select Project Details Annexure
Projects for Pratham Properties, Vadodara –
Project Read the inquiries from the On-line WEB sites and create BP and inquiries in SAP. Environment SAP ABAP, BAPI, ALV, API’s
Details Scope of project is to read the inquiries from the online WEB portals and read it into SAP by using API’s.
After read inquiries from WEB Portals, create the BP and create inquiries in to SAP. Inquiry assigns to respective user by project and plant wise, and send mail alert to follow-up member and team.
Role
Responsibilities
Team leads and developer.
Requirements gathering from End users, analyze user requirement, create functional design specification, identify complexity and decide to resolve it.
Finalize the development process after analysis requirements and complexity.
Design of technical specification document, Code designing, preparation of Unit test plan document, estimate development duration, assign priority and decide development start and end date
Developed functionality as per user requirement and tested it in DEV and QA client.
User specific modifications, configurations and implementation
Prepared Technical and End user documents.
Training to the end-users.
Project Developed Workflow for SharePoint O365 Library Environment SharePoint O365, Power automates, SAP
Details
Scope of this workflow is to Start workflow as and when new document uploaded and modify existing documents in a SharePoint library.
Added functionality to rename existing document if uploaded again and previously document status is approved.
Manage the checker and approves authorizations to modify the document and list before check and approve, after check and approve workflow no one can modify the document and list. If workflow is rejected then its permission is updated as editable, so user can modify it and start workflow again.
In SAP added functionality to generate the document and upload it into the SharePoint library and user will start workflow for approval.
Role Team leads and developer.
Responsibilities
Learn SharePoint and Power Automate to develop the approval workflow and implement it on Share point libraries and list.
After learn new technology, Analyze the requirement review it with user team.
Identify complexity and finalize design and prerequisites are required to achieve requirement.
Estimate development duration, assign priority and decide development start and end date.
Developed workflow and implemented it on respective libraries and lists.
Preparing Technical and End user documents.
Training to the end-users
Project Development of Business Procurement
Organization Pratham Properties, Vadodara, India
Team Size 3 (2 subordinates)
Environment SAP ABAP, Module-Pool, ALV, BAPI
Details The scope of this project was a custom development for an organization business, including process development for Purchasing land or property, maintaining property detailing, development to be proposed, BPC for development and after deciding development announcement of the project. Role Team Lead
Responsibilities Requirements gathering from End users
Analysis of user requirement & prepare functional design specification
Identify complexity and decide to be resolving it
Finalize the development process after analysis requirements and complexity.
Design of technical specification document, Code designing & preparation of Unit test plan document
Estimate development duration, assign priority and decide development start and end date
Assign task to team members; get it developed as per user requirement and test development
User specific modifications, configurations and implementing
Preparing Technical and End user documents
Training to the end-users
Project Workflow development for - Advance payment request/FICO and MM period Open & close/Vendor and Material master workflow
Organization Pratham Properties, Vadodara, India
Team Size 2
Environment SAP ABAP, ALV, BAPI, BDC, Workflow
Details The aim of this project was to develop workflows for business processes, basec on request from end- user, after verification of the details and approval or rejection of the workflows (from respective HOD). Developed ALV report to display the list of workflows that are pending to check or approve on screen.
Role Team Lead
Responsibilities Requirements gathering from End users, analyze user requirement, create functional design specification, identify complexity and decide to resolve it.
Finalize the development process after analysis requirements and complexity.
Design of technical specification document, Code designing, preparation of Unit test plan document, estimate development duration, assign priority and decide development start and end date
Assign task to team members; get it developed as per user requirement and test development
User specific modifications, configurations and implementation
Prepared Technical and End user documents
Project GST – Implementation
Organization Pratham Properties, Vadodara, India
Team Size Individual Project
Environment SAP ABAP, Enhancement, SAP Note implements Details A project to understand the GST functionality from a functional consultant & based on the solution provided by SAP, implement the technical SAP Notes and apply required modification in existing reports and developments.
Role Team Lead
Responsibilities Analyze the requirements, Prerequisites and Post-requests for GST implementation
Identify modifications in existing ABAP developments
Download notes maintain sequences, Apply Manual step, Add fields, screens, and Implement notes
Troubleshoot and resolve Issues, System dumps after apply Notes and Transport request Project SAP HANA S4 Implementation
Organization Pratham Properties, Vadodara, India
Team Size 3
Environment SAP ABAP, ALV, Module-Pool, BAPI, BDC, Smartforms, Workflow, User-Exit, BADI etc Details The objective of this project was for migration from SAP ECC 6.0 to SAP HANA S4, including implementation of same.
Role Team Lead
Responsibilities Requirements gathering from functional consultant & End users, analysis, estimate development duration, assign priority and set deadlines etc.
Assign tasks to team members, test development and assign to functional consultants for acceptance -
Create, trace and follow-up raised Incidents on SAP Marketplace
Development/Issues and resolution monitoring and transport to Quality and production
Go-live support
Copy Legacy (ECC 6.0) ‘Z’ developments into HANA S4 Reports Details of Reports developed in ECC 6.0
Cash Flow
Statement
Report show “Cash Inflow” and “Cash Outflow”.
Purchase
Register
All purchases made with or without Purchase order/Work order. All transactions relating to buying of goods from vendor or supply of services are recorded in purchase register.
Project
estimation for
service activity
wise material
estimation
requirement.
User will enter the estimation requirement detail in Z Tcode, Start workflow for checking and approve the activity estimation by checker and approver. Approver will run the TBOR of the approved estimated serviced, TBOR will count the service material and update in the CJ20n project activity using BAPI, BDC. After update material Quantity in CJ20n, report will generate the planned order for the same material using the BDC of md16/md14.
Trial Balance
Report
ALV report display the Company code and date wise trial balance report. Report displayed information GL A/c Group, GL A/c wise detailed report. Project Action
Plan Report
This is an interactive ALV Report to display overview of project activities status and also individual confirmations for the activities in Project System. Functionality added to the report for: - Display the project wise activities and status, Creation of confirmation, Cancellation of confirmation, Overview of confirmations, Update the daily activity status, comment, change the activity start date finish date update by system and send information mail project group.
Atomization of
Quotation
Rising of the Material request from site, then after Quotation request prepared for material, in this report display the quotation list, user will send mail with excel file attachment to vendor from the report.
Vendor will fill the material information in the attached excel file and Reply to specified mail address, mail will go to specified SharePoint library, Same mail sent by system to user for information. User will upload the excel file in the report, report will updated vendor quotation in the ME42 using the BDC.
Quotation
Comparisons:
After getting quotation from different vendors, In this report display the comparisons of the different vendor quotations with material information, compare with last approved same material order rate, Find Average rate of last few orders etc. FI Document
Approval Process
In the SAP FI module users are maintaining the different documents for income and expenses. Report process after the park document displayed in the Tree ALV report with FI year, Company code, and document type wise, also display the amount, GL A/c etc. Information. Report prepared for workflow process and checked by checker and approved by approver. Approver approve the documents from the report and that is POST and generate the online payment excel file and saved it in the SharePoint library. Other functionality is to reject the document, Cancel rejection etc. Few document types do not have the park functionality for this type of document prepared the Z T-codes.
FI Document
FI print is used to take printout of (other than MIGO-MIRO) vouchers in tally like format. Apart from that, it has other functionalities – like the print to PDF, Grid display (used to give printout to Auditors).
Open PR report SAP report to track material quantity requested, ordered, received and pending to be ordered. Debtor and
Creditors Ageing
ALV report Generate age bucket wise ageing report in SAP with bifurcation of retention and other amounts.
Projects for Encircle Export Payments Pvt. Ltd., Vadodara - Environment VB.NET, C#, MS SQL 2005, Web services (SOAP), XML. Role System Analyst, Software Engineer.
Project Details
Customer
Relationship
Management
To develop CRM application to communicate with Customer, and replay to customer mail and query as per order information or Inquiry, solve dispute, Send News and new Offer and new product information to customer.
Online Inventory
management and
Listing Products
to Amazon.
Involved in Amazon Listing module to list product on Amazon / maintain product order detail and Inventory Updates on Amazon by system (Stock and Price), Information from Local application. Maintain stock updates from local system to Amazon; Projects for Dew Info Systems Pvt. Ltd., Vadodara - Environment ASP.NET,C#.NET, SQL Server2005, Ajax, JavaScript. Role Sr. Software Engineer, System Analyst, Testing, Support Engineer. Project Details
Shopping Cart Develop Admin Panel, Sales, Purchase, Order, Stock Maintain modules, Database design & development;
CMS (Manage
Following
Concept Job
Portal, HR
Management
System) (Product)
To develop Job Portal and involve user profile, company profile, requirement matching & searching, and advertisement module, admin Panel.
In HR Management system, developed Branch & Department wise Employees Information, Salary module and Leave management;
Bakery Food
processing
System
Food processing software, Involved to solve error and bugs in the following module, Costing, Inventory and Purchase Control, Sales History & Forecasting, Customer Order, A/c Receivable;
Real Estate
(Product)
The main objective behind this product is to get the input from the call & process it & give an output to engineer as related to problem got by the call. Progress Control to Upper Management, helps to monitor of all the computer of the company; Projects for Sharp Techno Solutions, Ahmedabad -
Environment ASP. NET, C#, SQL SERVER 2005, Ajax, JavaScript. Role System analyst, Software Engineer, Testing, Support Engineer, Handel team of 3 developers. Project Details
Online PMS and
A/c System,
www.asianspeech.co.in
Involve in Inventory, Staff, Patient, Branch, Product Sock managing module; Matrimonial Web
Application,
www.bdraocharitabletrust.org
Developed Web based application to maintain Trust information, Matrimonial user login account, profile matching and search profile, maintain Feature events. Candidate information, Photo gallery, testimonial;
Real Estate Portal www.bizloopnet.com
This Project is used for Registration, Searching and Listing for any property to Buy, Sell or Lease. So user can find property at their comfort anytime anywhere and of suitable cost; Projects for JCN – INFOSYS, Vadodara -
Environment ASP.Net, C#, VB.NET, SQL SERVER 2005, Crystal Report Role System Analyst, Developer, Maintenance Engineer. Transport
Enterprise
Solution,
Developed a Window application to enable transport firms to better manage their vehicles and routes. The system allows tracking transport vehicles as well as individual user passwords along with their latest delivery status etc.
Business module
for Multi
Commodity
The main objective behind this product is to get the input from the call, process it & give an output to engineer as related to problem received by the call. Progress Control to Upper Management, helps to monitor all the computer of the company.
Enterprise.
Academic
Projects
Completed a project
i. “INVENTORY SYSTEM”, using Visual Basic 6.0, MS Access as a part of course curriculum during BCA;
ii. “Leave Management System”, using VB 6.0, Oracle & ASP as a part of course curriculum during MCA (Sam-III);
iii. “Web Based Investment System”, using C#. Net, ASP.net, MS SQL Server, MS Project, as a part of course curriculum during MCA (Sam-VI)
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