Customer Service Data Entry
Resume:
Gloria Blanco
**********@*****.***
OBJECTIVES:
I want to obtain a position as a front desk receptionist or administrative assistant. I handled multifaceted clerical tasks (e.g. data entry, filing, records management and billing) as the assistant to the recruiters and the office manager. I coordinated and scheduled interviews, maintained database and ensured the delivery of premium customer service to our employees. I quickly became a trusted assistant known for
“can-do” attitude, flexibility and high-quality work. SKILLS:
• Great Customer Service
• Detail Oriented
• Telephone Skills
• Verbal Communication
• Microsoft Office Skills
• Listening Skills
• Organization
• Microsoft outlook
• Microsoft word
● MIcrosoft excel
Experience:
Topuild
Office Administrator May 16, 2022- April 1, 2025
● Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
● Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
· Managing calendars, scheduling meetings, and booking rooms.
· Handling phone calls, emails, letters, and other correspondence.
· Assisting with organizing meetings and events
· Creating and updating databases and records for financial information, personnel, and other data
· Complete expense reports
· Enter I-9s and stored them into the computer.
· Assisted with entering parking badges and assigning each badge and ID badge.
· Assist all departments with project needs
Pieper Houston Electric
Receptionist March 07, 2016- November 25,2019
• Greeted customers and visitors in-person and via telephone calls
• Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction
• Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
• Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
• Corresponded with clients through email, telephone, or postal mail
• Kept reception area clean and neat to give visitors a positive impression of the company • Received and routed business correspondence to correct department or staff member • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
• Monitored premises security, screened visitors, updated logs
• Answered telephone inquiries from clients, vendors and the public
• Provided clerical support to company employees, including copying, faxing and file management
• Prepared packages for shipment,pickup or courier delivery to customers • Enter PO material work orders for Service Department
• Enter and scan Safety Training Records
• File away 1-9 for new employees and assist with the interview process
• Assist all departments with project needs
• Enter, scan, and file Certificate of Insurance for subcontractors Link Staffing Services
Assistant Recruiter May 25, 2014-June 30,2015
• Assist with screening applicant/resumes
• Maintain liaison with candidates to update them on their application status • Organize and schedule interviews
• Update open requisition vacancies
• Document, track records and maintain candidate status
• Prepared recurring reports and presentations
• Input relevant information into the system
• Provided information regarding available employment
• Fielded telephone calls and forwarded correspondence to concerned departments • Greeted applicants
• Performed data entry into Word
• Maintained confidential files and records
• Provided office support services so as to make sure efficiency
• Maintained a sufficient record of office supplies Chachos
Cashier/Line server February 01, 2010- May 20, 2014
• Process customer payments by cash, debit, and credit card
• Inquire about guest experience and smooth any issues
• Answer telephone calls regarding reservations,menu question, and business information
• Take to-go orders by phone and in person
• Coordinate with hostess, floor and kitchen staff regarding special customers requests • Fill in for hostess as needed and assist with dining room arrangements • Kept dining room clean, stocked, and neatly arranged
• Cleaned bathroom areas and restocked counter supplies References:
• Kori Mills -713-***-****
• Miranda Fletcher-
• Raymond Castillo - 281-***-****
Education:
Aldine Senior High School
Contact this candidate