Profile
I am a goal-oriented professional with expertise in business operations, legal aƯairs, human resources, and labor relations. Committed to driving business growth through people-centric approaches and SMART objectives, I have a proven track record of connecting business leaders with top talent and helping individuals secure their ideal jobs. DiƯerentiating myself from traditional HR & business leadership, I bring innovative thinking to help organizations design and implement customer experience strategies. My experience includes managing business operations, human resources, performance and talent management, labor relations, union negotiations, industrial complaints, grievance procedures, and delivering impactful presentations to boards. I am currently in the USA with legal authorization to work.
Work Experience
Authorized to Work in USA: Yes
01/02/2024 – Current Karachi, Pakistan
Human Resources & Legal Advisor - World Bank Karachi Mobility Project (SMTA)
Working on ERP, Board meetings & Legal Vetting
Labor relations, CBA and Labor Union Negotiation
Legal Vetting, Labor court litigation and Statutory Compliance
Developing and implementing human resources policies.
Supporting strategic objectives, Recruitment, Training, Performance Management
Contract Drafting and Review, Dispute Resolution
Policy Development, Risk Management
Job Analysis and Evaluation, Talent Management
Regulatory AƯairs, Corporate Governance
01/02/2022 – 31/03/2023 Karachi, Pakistan
Corporate Director Human Resource & Legal AƯairs - Avari International Hotels Group
• Working on ERP environment implementation
• Board Meetings, Minutes recording and Compliance
• Budgeting, Forecasting and Business development strategic planning
• Legal Vetting and Drafting
• Recruitment (attraction and selection)
• Training and Development
• Employment Contract and Manpower planning
• Performance Management
• Job analysis, evaluations & Human Resource Planning S. KHUSRO IQBAL
Email **.******@*******.*** Phone number +1-727-***-**** Address 5708 Kensington Road, New Port Richey, Florida - 34652, USA Skype KHUSRO.IQBAL1 MS Teams & ZOOM **.******@*******.*** LinkedIn https://www.linkedin.com/in/dr-s-khusro-iqbal-phd-uok-8613a21/
• Career Development & Employee Motivation
• OD Planning, Employee Relation, Compo & Benefits
• Disciplinary Practices & HR Documentation
• Communication, Employee legislation, OH&S
• Group Presentations and Analytical Management
• Customer service, Hospitality Management and Public Relation
• Implementation of Customer Loyalty & Retention Program
• Supervision, training, allocation and counseling
• Successfully understood the company complex operational requirements
• EƯectively performed well under pressure, productively prioritize and complete multiple tasks whilst at the same time meeting customer demands
01/10/2019 – 31/12/2019 Dubai, United Arab Emirates Human Resources Director - Abdulla Bin Zayed Group (UAE) Note: Three-month project on restructuring, ERP implementation, policy development, and business process re-engineering completed; resumed General Tyre, Pakistan, on 01.01.2020.
Overseeing ERP environment implementation, budgeting, forecasting, and business development strategy.
Managing board meetings, legal vetting, recruitment, training, and compliance with HR policies.
Handling performance management, job analysis, manpower planning, and employment contracts.
Driving career development, employee motivation, organizational development, and employee relations.
Planning conferences, symposiums, tours, and ensuring eƯective communication and adherence to employee legislation and OH&S standards.
02/04/2010 – 31/01/2022 Karachi, Pakistan
Head of Human Resources & Legal - General Tyre & Rubber Company
• Working on ERP environment implementation
• Board Meetings, Minutes recording and Compliance
• Budgeting, Forecasting and Business development strategic planning
• Legal Vetting and Drafting
• Recruitment (attraction and selection)
• Training and Development
• Employment Contract and Manpower planning
• Performance Management
• Job analysis, evaluations & Human Resource Planning
• Career Development & Employee Motivation
• OD Planning, Employee Relation, Compo & Benefits
• Disciplinary Practices & HR Documentation
• Communication, Employee legislation, OH&S
• Group Presentations and Analytical Management
01/09/2009 – 31/03/2010 Karachi, Pakistan
Adviser Legal & Human Resources - Baqai Foundation International Canada Note: Six-months project focused on legal counseling, restructuring, fund generation, policy making, and business process re-engineering, culminating in the establishment of the "City of Baqa”.
Managing ERP implementation, budgeting, forecasting, strategic planning, and business development.
Overseeing board meetings, legal vetting, recruitment, training, performance management, and HR planning.
Handling career development, employee motivation, compensation, benefits, and organizational development.
Supervising communication, employee legislation, OH&S, disciplinary practices, and HR documentation.
Planning conferences, symposiums, tours, group presentations, and analytical management. EDUCATION AND TRAINING
DOCTORATE (PHD), University of Karachi
(https://uok.edu.pk/)
M.Phil (LLM), University of Karachi
Website: https://uok.edu.pk/
GRADUATION (LLB), University of Karachi
Website: https://uok.edu.pk/
LANGUAGE SKILLS
ENGLISH, URDU, ARABIC, FRENCH, SINDHI, PUNJABI, HINDI, AMHARIC COMPUTER SKILLS:
ERP (SAP); SAP S/4 Hana Solution; Bamboo HR; MS OƯice; Kissflow HR cloud for Payroll, Leave, Employee management, Attendance, Onboarding; Training & Development, Workboard for Performance management, MBO & KPIs, ATS, Workday, Oracle for Recruitment, Facebook, Twitter. Professional Certifications
ERP (SAP) Certification (2017) - Conducted by SIEMENS
Lean Management Certification (2018) - ROBUST Pro, Canada
Mediation Process Training (2011) - KCDR, Pakistan
Lead Auditor (ISO) Certification (2010) - JLB, Australia
Internal Auditor (ISO) Certification (2010) - IDEAS, Pakistan
Information Technology Certificate (2000) - OTS, Australia
Operations & Management Certificate (1998) - SECTA, Australia
Private Pilot License (2002) - C.A.A, Pakistan